Fiscal 2023
Annual Report
Best Buy Co., Inc.
7601 Penn Avenue S.
Richfield, MN 55423
bestbuy.com
(866) 758-1457
©2023 Best Buy. All rights reserved.
Corie Barry, CEO
A message from
Fiscal year 2023 brought continued uncertainty to
our business and customers, following two years
of record demand and a global pandemic.
I am proud to report that Best Buy navigated these
obstacles by doing what we do best: focusing
on our customers, investing in our strengths, and
planning a deinitive course for the future.
We quickly pivoted operations during another
complex year overshadowed by macroeconomic
headwinds. We faced the challenges head on
using the same approach that has served us well
in recent years: Balancing our near-term response
to current conditions and managing what is in our
control, while advancing our strategic initiatives
and investing in areas critical to our long-term
growth.
Before I proceed further, let me take this
opportunity to thank our amazing employees for
the dedication and resilience they continue to
show in this ever-changing environment. Every
day, our management team and employees
across the company make diicult trade-o
decisions while providing amazing customer
experiences. Through all this uncertainty, I am
so proud of the way our team has always kept
our customers as our top priority. Its because of
the tireless work of this team that Best Buy can
continue to evolve and grow into an even more
vibrant company.
I believe this commitment is driven by our
shared connection to our company purpose — a
purpose that is more relevant today than ever: to
enrich lives through technology.
From a inancial results standpoint, we inished
FY23 slightly better than the updated expectations
we provided midway through the year as the
environment evolved. We returned $1.8 billion
to shareholders through share repurchases and
dividends. We increased our quarterly dividend
to $0.92 per share, which represents the tenth
consecutive year of regular quarterly dividend
increases.
I am also excited to share that we reached our
target of achieving $1 billion in annualized cost
reductions during FY23, two years ahead of the
goal we set in 2019. We continue to use these
cost savings to make strategic investments and
navigate other pressures that aect our business.
We began FY23 with an investor update outlining
Best Buy’s path forward. In that update, we shared
three reasons why we believe our strategy is the
right one to deliver growth and long-term value for
all our stakeholders.
1. Technology is a necessity, and we are the only
national tech solutions provider for the home.
2. We have built a unique ecosystem of
customer-centric assets, delivering
experiences that no one else can.
3. Our dierentiated abilities and ongoing
investments in our business are designed to
lead to compelling inancial returns over time.
Dear fellow
shareholders,
These three points remain truer today than
ever before. While we are preparing for another
challenging year for the industry as a whole, we
also believe that this calendar year will be the
bottom of the decline in tech demand.
With this in mind, on behalf of my leadership team,
let me state clearly that we are optimistic about the
future, in part because of the following reasons:
1. Households have twice as many connected
devices as they did before the pandemic.
(Deloitte. “Mastering the New Digital Life: 2022
Connectivity and Mobile Trends, 3rd Edition)
2. Tech is increasingly viewed more as a
functional need versus an emotional want.
3. Upgrade and replacement cycles in the
Consumer Electronics category are historically
three to seven years, so many of those recently
purchased devices will likely be eligible for an
upgrade soon.
4. Innovation is normalizing after having been
largely paused since the beginning of the
pandemic. This will likely take shape in two
ways: Stimulating upgrades/replacements and
creating new categories.
5. Structural innovations (like cloud, augmented
reality, broadband infrastructure funding, and
the electriication of our homes and vehicles)
will continue to drive demand.
These factors align well with our vision to
humanize and personalize technology for every
stage of life. We continue our own expansion
into newer categories, like wellness and electric
transportation, and our employees provide the
advice our customers need to make the best
decision for their needs. We are the technology
experts and remain the best place for people
to see and try the latest products and get tech
support, even in their own homes.
We intend not only to maintain that reputation but
also to build on it. In keeping with our approach
to manage today while investing for tomorrow,
we are focused on ive strategic areas in FY24.
Building customer relationships through
membership. We will continue to evolve our
offerings to create long-lasting connections
with customers that align with their wants
and needs. Millions of customers belong to
our My Best Buy and Totaltech programs,
and we are seeing increased engagement,
higher spending with us and more cross-
category buying than from nonmembers.
Evolving our omnichannel retail model.
Over the past three years, we have seen our
digital sales increase signiicantly, and they
now make up one-third of our total domestic
sales. At the same time, our stores remain
a cornerstone asset. Based on successful
pilots in several markets, we are rolling out
a new approach to our stores and stafing.
We are moving away from a “one-size-its-
all” model to serving deined geographic
areas with the right mix of store formats
and fulillment solutions that best serve the
customers who live there.
Incubating and growing Best Buy Health.
We’re building on our early successes in
this space by leveraging our unique assets,
including the Geek Squad, to enable care
at home for everyone throughout their
health journey. Partnerships with some
of the nations largest health systems are
accelerating our footprint in the market.
Unlocking reverse secondary market
opportunities. By refurbishing and reselling
non-new inventory, we believe Best Buy will
be able to create new revenue streams and
appeal to a larger customer base. This also
aligns with our priority of contributing to a
circular economy, a system that promotes
using fewer new natural resources, keeping
products and materials in use as long
as possible, and inding alternatives to
throwing them away.
Removing cost and improving eficiency
and effectiveness. As mentioned earlier,
driving proitability across our business and
eliminating unnecessary spending allows us
to make investments to fuel our future.
As you can see, we are investing despite these
turbulent times. Our investments build on our
one-of-a-kind suite of capabilities that allows
us to create customer experiences no one else
can. In fact, our customer satisfaction scores tell
us that we delivered better experiences across
many areas this past holiday season than last
year and the pre-pandemic fourth quarter of
FY20, especially within our services and delivery
experiences. All of this work continues our proven
track record of managing through challenges to
become a stronger company on the other side.
To be clear, it’s Best Buy’s culture and incredible
teams of employees that make this possible and
make us conident in our future.
We know our employees and the expert
service they provide are our core competitive
dierentiator, and we remain focused on being a
best place to work. I am proud that our employee
retention rates continue to outperform the retail
industry and remain low, especially in crucial areas
like store general managers.
Competitive compensation continues to be
critical to attracting and retaining top talent, and
we have increased our store associate hourly pay
by approximately 25% in the last three years. We
also provide training and opportunities for our
employees to upskill and reskill so they can work
more lexibly and pick the career path best for
them at Best Buy. I am also incredibly proud that
60% of our general managers started their Best
Buy careers in non-leadership roles, and 94% of
our general managers and assistant managers
here today were hired internally.
From a community standpoint, we celebrated
a milestone this year: the Best Buy Foundation
saw the opening of its 52nd Best Buy Teen Tech
Center®. That puts the foundation more than
halfway to its goal of building 100 locations
across the United States by 2025. These centers
continue to provide young people with the access,
inspiration and opportunity they deserve to help
them deine their futures. And we know they work:
On average, 95% of Teen Tech Center members
plan to continue their education after high school,
and 71% have an increased interest in studying
STEM ields (Science, T
echnology, Engineering
and Math).
I am proud to say that Best Buy continues to be
recognized for the many ways we are supporting
our employees and communities. We ranked
34th, and were the No. 1 retailer, on the JUST
Capital list that evaluates and ranks the largest
publicly traded companies in the U.S., in part, on
how a company invests in its workers, supports
its communities and minimizes environmental
impact. And for the eighth time, we were named
to the Ethisphere World’s Most Ethical Companies
list, which recognizes companies based on
culture, environmental and social practices, ethics
and compliance activities, and diversity initiatives.
We were one of only three retailers on the list of
136 companies from 22 countries. (Click here
to view our FY22 ESG Report. We publish a new
report every summer and have been doing so
since 2006.)
I would like to conclude by expressing my deepest
gratitude to my colleagues across Best Buy. Your
enthusiasm for the work we do, the celebration of
our culture and the commitment to our customers
is truly amazing. To our shareholders, please
accept my heartfelt thank you for the conidence
and support you continue to show.
Respectfully,
Corie Barry, CEO,
Best Buy Co., Inc.
This report contains forward-looking statements. Please refer to
“CAUTIONARY STATEMENT PURSUANT TO THE PRIVATE SECURITIES
LITIGATION REFORM ACT OF 1995” in the accompanying Annual
Report on Form 10-K for further information.
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
____________________________________________________________________________
FORM 10-K
(Mark One)
ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the fiscal year ended January 28, 2023
OR
For the transition period from to
Commission file number 1-9595
______________________________________________________________
BEST BUY CO., INC.
(Exact name of registrant as specified in its charter)
Minnesota
41-0907483
State or other jurisdiction of
incorporation or organization
(I.R.S. Employer
Identification No.)
7601 Penn Avenue South
Richfield, Minnesota
55423
(Zip Code)
(Address of principal executive offices)
(612) 291-1000
(Registrant’s telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:
Title of each class
Trading Symbol
Name of exchange on which registered
Common Stock, $0.10 par value per share
BBY
New York Stock Exchange
Securities registered pursuant to Section 12(g) of the Act: None.
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes No
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes No
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding
12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past
90 days. Yes No
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T
232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes No
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth
company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large Accelerated Filer
Accelerated Filer
Non-accelerated Filer
Smaller Reporting Company
Emerging Growth Company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial
accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial
reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report.
If securities are registered pursuant to Section 12(b) of the Act, indicate by check mark whether the financial statements of the registrant included in the filing reflect the
correction of an error to previously issued financial statements.
Indicate by check mark whether any of those error corrections are restatements that required a recovery analysis of incentive-based compensation received by any of the
registrant’s executive officers during the relevant recovery period pursuant to §240.10D-1(b).
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes No
The aggregate market value of the voting and non-voting common equity held by non-affiliates of the registrant as of July 29, 2022, was approximately $13.4 billion, computed
by reference to the price of $76.99 per share, the price at which the common equity was last sold on July 29, 2022, as reported on the New York Stock Exchange-Composite
Index. (For purposes of this calculation, all of the registrant’s directors and executive officers are deemed affiliates of the registrant.)
As of March 15, 2023, the registrant had 218,045,737 shares of its common stock, $0.10 par value per share, issued and outstanding.
2
DOCUMENTS INCORPORATED BY REFERENCE
Portions of the registrant's Definitive Proxy Statement relating to its 2023 Regular Meeting of Shareholders ("Proxy Statement") are
incorporated by reference into Part III. The Proxy Statement will be filed with the U.S. Securities and Exchange Commission within 120
days after the end of the fiscal year to which this report relates.
CAUTIONARY STATEMENT PURSUANT TO THE
PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995
Section 27A of the Securities Act of 1933, as amended (“Securities Act”), and Section 21E of the Securities Exchange Act of 1934, as
amended (“Exchange Act”), provide a “safe harbor” for forward-looking statements to encourage companies to provide prospective
information about their companies. With the exception of historical information, the matters discussed in this Annual Report on Form 10-
K are forward-looking statements and may be identified by the use of words such as “anticipate,” “appear,” “approximate,” “assume,”
“believe,” “continue,” “could,” “estimate,” “expect,” “foresee,” “guidance,” “intend,” “may,” “might,” “outlook,” “plan,” “possible,” “project”
“seek,” “should,” “would,” and other words and terms of similar meaning or the negatives thereof. Such statements reflect our current
view with respect to future events and are subject to certain risks, uncertainties and assumptions. A variety of factors could cause our
future results to differ materially from the anticipated results expressed in such forward-looking statements. Readers should review
Item 1A, Risk Factors, of this Annual Report on Form 10-K for a description of important factors that could cause our future results to
differ materially from those contemplated by the forward-looking statements made in this Annual Report on Form 10-K. Our forward-
looking statements speak only as of the date of this report or as of the date they are made, and we undertake no obligation to update
our forward-looking statements.
3
BEST BUY FISCAL 2023 FORM 10-K
TABLE OF CONTENTS
PART I
4
Item 1.
Business.
4
Item 1A.
Risk Factors.
8
Item 1B.
Unresolved Staff Comments.
18
Item 2.
Properties.
19
Item 3.
Legal Proceedings.
20
Item 4.
Mine Safety Disclosures.
20
Information about our Executive Officers.
20
PART II
21
Item 5.
Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities.
21
Item 6.
[Reserved].
22
Item 7.
Management's Discussion and Analysis of Financial Condition and Results of Operations.
23
Item 7A.
Quantitative and Qualitative Disclosures About Market Risk.
33
Item 8.
Financial Statements and Supplementary Data.
35
Item 9.
Changes in and Disagreements With Accountants on Accounting and Financial Disclosure.
64
Item 9A.
Controls and Procedures.
64
Item 9B.
Other Information.
64
Item 9C.
Disclosure Regarding Foreign Jurisdictions that Prevent Inspections.
64
PART III
64
Item 10.
Directors, Executive Officers and Corporate Governance.
64
Item 11.
Executive Compensation.
64
Item 12.
Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters.
65
Item 13.
Certain Relationships and Related Transactions, and Director Independence.
65
Item 14.
Principal Accountant Fees and Services.
65
PART IV
65
Item 15.
Exhibit and Financial Statement Schedules.
65
Item 16.
Form 10-K Summary.
67
Signatures.
68
4
PART I
Item 1. Business.
Unless the context otherwise requires, the terms “we,” “us” and “our” in this Annual Report on Form 10-K refer to Best Buy Co., Inc.
and, as applicable, its consolidated subsidiaries. Any references to our website addresses do not constitute incorporation by reference
of the information contained on the websites.
Description of Business
We were incorporated in the state of Minnesota in 1966. We are driven by our purpose to enrich lives through technology and our vision
to personalize and humanize technology solutions for every stage of life. We accomplish this by leveraging our combination of
technology and a human touch to meet our customers’ everyday needs, whether they come to us online, visit our stores or invite us into
their homes. We have operations in the U.S. and Canada.
Segments and Geographic Areas
We have two reportable segments: Domestic and International. The Domestic segment is comprised of our operations in all states,
districts and territories of the U.S. and our Best Buy Health business, and includes the brand names Best Buy, Best Buy Ads, Best Buy
Business, Best Buy Health, CST, Current Health, Geek Squad, Lively, Magnolia, Pacific Kitchen and Home, TechLiquidators and
Yardbird and the domain names bestbuy.com, currenthealth.com, lively.com, techliquidators.com and yardbird.com. All of our former
stores in Mexico were closed as of the end of the first quarter of fiscal 2022, and our International segment is comprised of all
operations in Canada under the brand names Best Buy, Best Buy Mobile and Geek Squad and the domain name bestbuy.ca.
In fiscal 2022, we acquired all of the outstanding shares of Current Health Ltd. (“Current Health”) and Two Peaks, LLC d/b/a Yardbird
Furniture (“Yardbird”).
Operations
Our Domestic and International segments are managed by leadership teams responsible for all areas of the business. Both segments
operate an omnichannel platform that allows customers to come to us online, visit our stores or invite us into their homes.
Development of merchandise and service offerings, pricing and promotions, procurement and supply chain, online and mobile
application operations, marketing and advertising and labor deployment across all channels are centrally managed. In addition, support
capabilities (for example, human resources, finance, information technology and real estate management) operate from our corporate
headquarters. We also have field operations that support retail, services and in-home teams from our corporate headquarters and
regional locations. Our retail stores have procedures for inventory management, asset protection, transaction processing, customer
relations, store administration, product sales and services, staff training and merchandise display that are largely standardized. All
stores generally operate under standard procedures with a degree of flexibility for store management to address certain local market
characteristics. While day-to-day operations of our stores are led by store management, more strategic decisions regarding, for
example, store locations, format, category assortment and fulfillment strategy are addressed at a market or regional level.
Our Best Buy Health business has a dedicated leadership team and operations team. The Best Buy Health leadership team manages
the day-to-day affairs of all aspects of its business, while receiving support from certain Best Buy enterprise capabilities.
Merchandise and Services
Our Domestic and International segments have offerings in six revenue categories. The key components of each revenue category are
as follows:
Computing and Mobile Phones - computing (including desktops, notebooks and peripherals), mobile phones (including
related mobile network carrier commissions), networking, tablets (including e-readers) and wearables (including
smartwatches);
Consumer Electronics - digital imaging, health and fitness products, home theater, portable audio (including headphones
and portable speakers) and smart home;
Appliances - large appliances (including dishwashers, laundry, ovens and refrigerators) and small appliances (including
blenders, coffee makers and vacuums);
Entertainment - drones, gaming (including hardware, peripherals and software), movies, music, toys, virtual reality and other
software;
Services - consultation, delivery, design, health-related services, installation, memberships, repair, set-up, technical support
and warranty-related services; and
Other - other product offerings, including baby, food and beverage, luggage, outdoor living and sporting goods.
5
Distribution
Customers within our Domestic and International segments who purchase product online have the choice to pick up product at a Best
Buy store (including curbside pick-up for select products at most Domestic stores), at an alternative pick-up location or take delivery
direct to their homes. Our ship-from-store capability allows us to improve product availability and delivery times for customers. Most
merchandise is shipped directly from manufacturers to our distribution centers.
Suppliers and Inventory
Our Domestic and International segments purchase merchandise from a variety of suppliers. In fiscal 2023, our 20 largest suppliers
accounted for approximately 79% of the merchandise we purchased, with five suppliers – Apple, Samsung, HP, LG and Sony –
representing approximately 57% of total merchandise purchased. We generally do not have long-term written contracts with our
vendors that would require them to continue supplying us with merchandise or that secure any of the key terms of our arrangements.
We carefully monitor and manage our inventory levels in an effort to match quantities on hand with consumer demand as closely as
possible. Key elements to our inventory management process include the following: continuous monitoring of consumer demand,
continuous monitoring and adjustment of inventory receipt levels and pricing, agreements with vendors relating to reimbursement for
the cost of markdowns or sales incentives, and agreements with vendors relating to return privileges for certain products.
We also have a global sourcing operation to design, develop, test and contract-manufacture our exclusive brands products.
Store Development
We had 1,138 stores at the end of fiscal 2023 throughout our Domestic and International segments. Our stores are a vital component of
our omnichannel strategy, and we believe they are an important competitive advantage. We also have vendor store-within-a-store
concepts to allow closer vendor partnerships and a higher quality customer experience. We continuously look for opportunities to
optimize our store space, renegotiate leases and selectively open or close locations to support our operations.
Refer to Item 7, Management's Discussion and Analysis of Financial Condition and Results of Operations, for tables reconciling our
Domestic and International segment stores open at the end of each of the last three fiscal years.
Intellectual Property
We own or have the right to use valuable intellectual property such as trademarks, service marks and trade names, including, but not
limited to, Best Buy, Best Buy Ads, Best Buy Essentials, Best Buy Health, Best Buy Mobile, Best Buy Totaltech, CST, Current Health,
Dynex, Geek Squad, Insignia, Jitterbug, Lively, Magnolia, Modal, My Best Buy, Pacific Kitchen and Home, Pacific Sales, Platinum,
Rocketfish, TechLiquidators, Yardbird and our Yellow Tag logo.
We have secured domestic and international trademark and service mark registrations for many of our brands. We have also secured
patents for many of our inventions. We believe our intellectual property has significant value and is an important factor in the marketing
of our company, our stores, our products and our websites.
Seasonality
Our business, like that of many retailers, is seasonal. A large proportion of our revenue and earnings is generated in the fiscal fourth
quarter, which includes the majority of the holiday shopping season.
Working Capital
We fund our business operations through a combination of available cash and cash equivalents and cash flows generated from
operations. In addition, our revolving credit facilities are available for additional working capital needs, for general corporate purposes,
investments and growth opportunities. Our working capital needs typically increase in the months leading up to the holiday shopping
season as we purchase inventory in advance of expected sales.
Competition
Our competitors are primarily multi-channel retailers, e-commerce businesses, technology service providers, traditional store-based
retailers, vendors and mobile network carriers who offer their products and services directly to customers. We believe our ability to help
customers online, in our stores and in their homes, and to connect technology product and solutions with customer needs, provides us
key competitive advantages. Some of our competitors have lower cost operating structures and seek to compete for sales primarily on
price. We carefully monitor pricing offered by other retailers and service providers, as maintaining price competitiveness is one of our
ongoing priorities. In addition, we have price-matching policies that allow customers to request that we match a price offered by certain
retail stores and online operators. In order to allow this, we are focused on maintaining efficient operations and leveraging the
economies of scale available to us through our global vendor partnerships. We believe our dedicated and knowledgeable people; our
integrated online, retail and in-home assets; our broad and curated product assortment; our strong vendor partnerships; our service and
support offerings designed to solve real customer needs; our unique ability to showcase technology in distinct store formats and our
supply chain are important ways in which we maintain our competitive advantage.
6
Environmental and Social
As we pursue our purpose to enrich lives through technology, we are committed to having a positive impact on the world, the
environment and the communities in which we operate through interactions with all of our stakeholders, including our customers,
employees, vendor partners and shareholders.
The Nominating, Corporate Governance and Public Policy Committee of our Board of Directors (“Board”) advises and oversees
management regarding the effectiveness and risks of our environmental, social and governance strategy, programs and initiatives,
including environmental goals and progress, social responsibility programs, and initiatives and public policy positions and advocacy.
Environmental
We aspire to drive forward the circular economy and we are committed to conserving natural resources, reducing waste in our
operations, offering products that help our customers live more sustainably and transitioning to renewable energy sources. As of the
end of fiscal 2023, we have invested in five solar fields, helping to accelerate the progress towards our carbon reduction goals.
We intend to reduce the use of natural resources in our operations as demonstrated by the following goals, which we believe can be
managed within our normal operating budget without significant incremental spending:
Reduce carbon emissions 75% by 2030 (over a 2009 baseline) and become carbon neutral by 2040. We continue to reduce
our carbon emissions and plan to achieve this goal by investing in energy efficiency improvements, deploying small-scale
onsite and utility-scale renewable energy systems, electrifying our fleet and neutralizing residual emissions.
Reduce water consumption 15% by 2025 (over a 2019 baseline). By monitoring our water consumption across our business,
and identifying actions that lessen our dependence on water, we continue to reduce our water usage.
Achieve zero-waste certification at additional distribution center locations. To continue reducing our impact on the
environment, we are working toward building a more sustainable supply chain and expanding our Total Resource Use and
Efficiency zero-waste certification efforts across our warehousing operations.
We aim to help our customers reduce their impact on the environment as well. Through the sale of ENERGY STAR® products, we
expect to help our customers reduce carbon emissions 20% by 2030 (over a 2017 baseline), which we estimate will save our customers
collectively at least $5 billion on utility bills.
We support the circular economy by keeping consumer products in use for as long as possible through our repair and trade-in services.
Finally, we put materials back into the manufacturing process when products reach the end of their lives through our electronics and
appliance recycling program. We have collected more than 2.7 billion pounds of electronics and appliances for recycling since 2009,
including more than 183 million pounds in fiscal 2023. We remain committed to maintaining this program to collect even more in the
years ahead.
Social
Human Rights and Responsible Sourcing
We are committed to respecting and advancing human rights through our alignment with the United Nations Guiding Principles on
Business and Human Rights. Further, across all the products and services we procure, we seek to enhance our partnership with
suppliers and create value for all stakeholders through our Responsible Sourcing Program. We are active members of the Responsible
Business Alliance, which allows us to partner with many of the brands we sell, including Apple, Intel, Microsoft and Samsung.
Collectively, we embrace a common Supplier Code of Conduct and audit methodology that seeks to improve working and
environmental conditions in the supply chain.
Community Impact
The Best Buy Foundation is working to build brighter futures for teens from disinvested communities. The Best Buy Foundation
currently supports a network of 52 Best Buy Teen Tech Center
®
locations and has a goal of supporting 100 locations by 2025. Through
the Best Buy Teen Tech Centers and a suite of supporting programs, teens are able to prepare for careers of the future through access
to:
cutting-edge technology and related training;
post-secondary guidance for college prep and technical programs;
mentors who inspire new passions and possibilities;
social and emotional support, including mental health resources; and
paid internship and career exploration opportunities that put learning into practice.
7
Human Capital Management
We believe in the power of our people. Our culture is built on the belief that engaged and committed employees – supported by
opportunities to learn, grow, innovate and explore – can lead to extraordinary outcomes. At the end of fiscal 2023, we employed more
than 90,000 employees in the U.S. and Canada, comprised of approximately 58% full-time employees, 32% part-time employees and
10% seasonal/occasional employees.
Diversity, Equity and Inclusion
We are creating a more inclusive future, both inside our company and in our communities. In fiscal 2021, we set employee diversity
goals to be attained by 2025, and we are pleased to report the following achievements in fiscal 2023:
filled 37% of new, salaried corporate positions with Black, Indigenous and People of Color (“BIPOC”) employees, compared to
our goal to fill one of three positions; and
filled 25% of new, salaried field positions with female employees, compared to our goal to fill one of three positions.
We are committed to creating a stronger community of diverse suppliers to help increase BIPOC representation in the tech industry. We
continue making progress on our commitment to spend at least $1.2 billion with BIPOC and diverse businesses by 2025. In addition, we
are investing up to $10 million with Brown Venture Group, a venture capital firm that focuses exclusively on Black, Latino and
Indigenous technology startups in emerging technologies.
For our communities, we continue making progress on our commitment to spend $44 million by 2025 to expand college preparation and
career opportunities for BIPOC students, including adding scholarships for Historically Black Colleges and University students and
increasing scholarship funding for Best Buy Teen Tech Center youth.
The Compensation and Human Resources Committee of our Board supports the development of an inclusive and diverse culture
through oversight of our human resources policies and program. The Nominating, Corporate Governance and Public Policy Committee
of our Board recommends criteria for the selection of individuals to be considered as candidates for election to the Board, which
includes diversity considerations.
Training and Development
Personal growth is at the heart of our people strategy, and we believe investing in training, upskilling and reskilling programs will
produce long-lasting benefits to the organization by creating a more productive, engaged and adaptable workforce. In fiscal 2023, each
of our U.S. employees spent an average of at least 44 hours on training and development.
We made the following enhancements to our training and development program in fiscal 2023:
expanded our leadership development program to all field and corporate leaders and directors across the enterprise with a
focus on adaptability, the ability to work effectively with others and create a culture of belonging, the ability to apply reason and
learning experiences into one’s role, and the ability to understand and thrive in a digital economy;
launched a program with an artificial intelligence platform to proactively plan for future workforce roles, creating new learning
and career paths;
provided LinkedIn Learning to full-time employees for continuous learning in leadership and functional skills; and
created a new onboarding training program for all new employees to create a consistent experience that starts their unique
learning path specific for their job.
Employee Benefits
We strive to help our employees live happy, healthy and productive lives that balances work and home.
Our benefits aim to support employees’ overall well-being. In fiscal 2023, we elevated caregiver support for employees with a focus on
disabilities and neurodivergence through a partnership with Joshin.
Additionally, we continued our focus on:
caregiver support benefits that enable employees to receive personalized help in a time of great need through Wellthy, a
program that helps employees with emergency housing, healthcare, substance abuse, complex eldercare issues and other
moments of crisis;
pay continuation (paid leave) and caregiver pay so employees can care for themselves and their loved ones;
maternity leave that provides qualifying employees up to 10 weeks at 100% pay;
Included Health – a new benefit providing support for employees with a focus on LGBTQ+ needs that connect members to
affirming and clinically competent providers, and one-on-one support with a care coordinator;
access to physical and mental health virtual visits;
emergency assistance through the HOPE Fund – Helping Our People in Emergencies – in equal partnership with the Richard
M. Schultze Family Foundation, provides employees in hardship situations an opportunity to receive up to $2,500 in financial
assistance;
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mental health, including our commitment to raise awareness about mental health, equipping employees with training to notice
issues in themselves or others, and then find help; and
tuition assistance, including the expansion of our partnership schools giving eligible employees the opportunity to earn a
degree with no out-of-pocket costs.
The Compensation and Human Resources Committee of our Board oversees risks related to our human capital management through
its regular review of our practices, policies and programs, which includes overall employee wellness and engagement in these areas,
employee benefit plan compliance, leadership succession planning and wage, retention and hiring programs.
For more information on environmental and social matters, as well as human capital management, please see Best Buy’s Fiscal 2023
Environmental, Social and Governance Report, including a Task Force for Climate Related Financial Disclosures index, expected to be
published in June 2023, at https://corporate.bestbuy.com/sustainability. This website and the report are not part of this annual report
and are not incorporated by reference herein.
Available Information
We are subject to the reporting requirements of the Exchange Act and its rules and regulations. The Exchange Act requires us to file
reports, proxy statements and other information with the U.S. Securities and Exchange Commission (SEC”). We make available, free
of charge on our website, our Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, proxy
statements and amendments to these reports filed or furnished pursuant to Section 13(a) or 15(d) of the Exchange Act, as soon as
reasonably practicable after we electronically file these documents with, or furnish them to, the SEC. These documents are posted on
our website at https://investors.bestbuy.com. The SEC also maintains a website that contains reports, proxy and information
statements, and other information regarding issuers, including us, that file electronically with the SEC at https://sec.gov.
We also make available, free of charge on our website, our Amended and Restated Articles of Incorporation, Amended and Restated
By-laws, the Corporate Governance Principles of our Board and our Code of Business Ethics adopted by our Board, as well as the
charters of all of our Board's committees: Audit Committee; Compensation and Human Resources Committee; Finance and Investment
Policy Committee; and Nominating, Corporate Governance and Public Policy Committee. These documents are posted on our website
at https://investors.bestbuy.com.
Copies of any of the above-referenced documents will also be made available, free of charge, upon written request to
Best Buy Co., Inc. Investor Relations Department at 7601 Penn Avenue South, Richfield, MN 55423-3645.
Website and Social Media Disclosure
We disclose information to the public concerning Best Buy, Best Buy’s products, content and services and other items through our
websites in order to achieve broad, non-exclusionary distribution of information to the public. Some of the information distributed
through this channel may be considered material information. Investors and others are encouraged to review the information we make
public in the locations below.* This list may be updated from time to time.
For information concerning Best Buy and its products, content and services, please visit: https://bestbuy.com.
For information provided to the investment community, including news releases, events and presentations, and filings with the
SEC, please visit: https://investors.bestbuy.com.
For the latest information from Best Buy, including press releases, please visit: https://corporate.bestbuy.com/archive/.
* These corporate websites, and the contents thereof, are not incorporated by reference into this Periodic Report on Form 10-K nor
deemed filed with the SEC.
Item 1A. Risk Factors.
Described below are certain risks we believe apply to our business and the industry in which we operate. The risks are categorized
using the following headings: external, strategic, operational, regulatory and legal, and financial and market. Each of the following risk
factors should be carefully considered in conjunction with other information provided in this Annual Report on Form 10-K and in our
other public disclosures. The risks described below highlight potential events, trends or other circumstances that could adversely affect
our business, financial condition, results of operations, cash flows, liquidity or access to sources of financing and, consequently, the
market value of our common stock and debt instruments. These risks could cause our future results to differ materially from historical
results and from guidance we may provide regarding our expectations of future financial performance. The risks described below are
not an exhaustive list of all the risks we face. There may be others that we have not identified or that we have deemed to be immaterial.
All forward-looking statements made by us or on our behalf are qualified by the risks described below.
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External Risks
Macroeconomic pressures, including, but not limited to, the current geopolitical climate, may adversely affect consumer
spending and our financial results.
To varying degrees, our products and services are sensitive to changes in macroeconomic conditions that impact consumer spending.
As a result, consumers may be affected in many different ways, including, for example:
whether or not they make a purchase;
their choice of brand, model or price-point;
how frequently they upgrade or replace their devices; and
their appetite for complementary services (for example, Best Buy Totaltech).
Real GDP growth, inflation (including wage inflation), consumer confidence, the COVID-19 pandemic, employment levels, oil prices,
interest, tax and foreign currency exchange rates, availability of consumer financing, housing market conditions, limitations on a
government’s ability to borrow and/or spend capital, costs for items such as fuel and food, any recession (and resulting corresponding
declines in consumer sentiment) in response at least in part to central banks’ actions to reduce inflation, bank failures or limited liquidity
in accessing bank deposits, and other macroeconomic trends can adversely affect consumer demand for the products and services that
we offer. In addition to general levels of inflation, we are also subject to risks of specific inflationary pressures on product prices due to,
for example, high consumer demand, component shortages and supply chain disruption. We may be unable to increase our prices
sufficiently to offset these pressures.
Geopolitical issues around the world and how our markets are positioned can also impact macroeconomic conditions and could have a
material adverse impact on our financial results. For example, the conflict in Ukraine may continue to significantly impact fuel prices,
inflation, the global supply chain and other macroeconomic conditions, which may further adversely affect global economic growth,
consumer confidence and demand for our products and services. Russia is a significant global producer of both fuel and raw materials
used in certain of the products we sell, including nickel, aluminum and copper. Disruptions in the markets for those inputs or other
inputs produced by Russia, whether due to sanctions, market pressure not to purchase inputs from Russia or otherwise, could increase
overall material costs for many of the products we sell. We cannot predict the extent or duration of sanctions in response to the conflict
in Ukraine, nor can we predict the effects of legislative or other governmental actions or regulatory scrutiny of Russia, its allies or other
countries with which Russia has significant trade or financial ties, including China. The conflict in Ukraine has exacerbated geopolitical
tensions globally. Further deterioration of relations between Taiwan and China, the resulting actions taken, the response of the
international community and other factors affecting trade with China or political or economic conditions in Taiwan could disrupt the
manufacturing of products or hardware components in the region, such as semiconductors and television panels sourced from Taiwan
or the broader array of products sourced from China. One or more of these factors could have a material adverse effect on our supply
chain, the cost of our products or our revenues and financial results.
Catastrophic events, including global pandemics such as the COVID-19 pandemic, could adversely affect our operating
results.
The risk or actual occurrence of various catastrophic events could have a material adverse effect on our financial performance. Such
events may consist of, or be caused by, for example:
natural disasters or extreme weather events, including those related to climate change;
diseases or pandemics (including COVID-19) that have affected and may continue to affect our employees, customers or
partners;
earthquakes, floods, fires or other catastrophes affecting our properties, employees or customers;
power loss, telecommunications failures, or software or hardware malfunctions; or
terrorism, civil unrest, mass violence or violent acts, or other conflicts.
In recent years, we have observed an increase in the number and severity of certain catastrophic events in many of our markets. Such
events can adversely affect our workforce and prevent employees and customers from reaching our stores and properties. They can
also disrupt or disable portions of our supply chain, distribution network and third-party business operations that may impact our ability
to procure goods or services required for business operations at the quantities and levels we require. Finally, such events can also
affect our information technology systems, resulting in disruption to various aspects of our operations, including our ability to transact
with customers and fulfill orders. The adverse effects of any such catastrophic event would be exacerbated if experienced at the same
time as another unexpected and adverse event, such as the COVID-19 pandemic.
The COVID-19 pandemic in particular has had and may continue to subject our business, operations and financial condition to a
number of risks. These risks have included or may in the future continue to include: (i) significant reductions in customer visits to, and
spending at, our stores; (ii) significant disruptions to our supply chain; (iii) fluctuating consumer spending, particularly in light of the
provision of government stimulus funds; (iv) novel changes to our operations, such as the roll-out of contactless, curbside pick-up for
our goods, (v) the implementation of safety standards by various state and federal agencies; (vi) risks related to the shift in channels in
which customers choose to engage us, such as by switching to online shopping, which may affect our profitability; and (vii) our ability to
finance our operations. The emergence of new and more transmissible, more virulent, and/or immune-evading SARS-COV-2 variants
could exacerbate these risks.
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Three of our largest states by total sales are California, Texas and Florida, areas where natural disasters and extreme weather
conditions have been, and could continue to be, more prevalent. Natural disasters and climate-related events in those states and other
areas where our sales and operations are concentrated could result in significant physical damage to or closure of our stores,
distribution centers or other facilities.
Further, external social activism, tension and violence resulting from external events impacting social justice and inequality, and our
response to them, may adversely affect our employees, customers, properties and the communities in which we operate. Also, if our
customers and employees do not perceive our response to be appropriate or adequate for a particular region or our company as a
whole, we could suffer damage to our reputation and our brand, which could adversely affect our business in the future. As a
consequence of these or other catastrophic events, we may endure interruption to our operations or losses of property, equipment or
inventory, which could adversely affect our revenue and profitability.
Many of the products we sell are highly susceptible to technological advancement, product life cycle fluctuations and
changes in consumer preferences.
We operate in a highly and increasingly dynamic industry sector fueled by constant technological innovation and disruption. This
manifests itself in a variety of ways: the emergence of new products and categories, the often rapid maturation of categories,
cannibalization of categories, changing price points, and product replacement and upgrade cycles.
This rapid pace of change can be hard to predict and manage, and there is no guarantee we can effectively do this all the time. If we fail
to interpret, predict and react to these changes in a timely and effective manner, the consequences can include: failure to offer the
products and services that our customers want; excess inventory, which may require heavy discounting or liquidation; inability to secure
adequate access to brands or products for which consumer demand exceeds supply; delays in adapting our merchandising, marketing
or supply chain capabilities to accommodate changes in product trends; and damage to our brand and reputation. These and other
similar factors could have a material adverse impact on our revenue and profitability.
Strategic Risks
We face strong competition from multi-channel retailers, e-commerce businesses, technology service providers, traditional
store-based retailers, vendors and mobile network carriers, which directly affects our revenue and profitability.
While we constantly strive to offer consumers the best value, the retail sector is highly competitive. Price is of great importance to most
customers and price transparency and comparability continues to increase, particularly as a result of digital technology. The ability of
consumers to compare prices on a real-time basis puts additional pressure on us to maintain competitive prices. We compete with
many other local, regional, national and international retailers and technology service providers, as well as some of our vendors and
mobile network carriers that market their products directly to consumers. Competition may also result from new entrants into the
markets we serve, offering products and/or services that compete with us.
The retail sector continues to experience increased sales initiated online and using mobile applications, as well as online sales for both
in-store or curbside pick-up. Online and multi-channel retailers continue to focus on delivery services, with customers increasingly
seeking faster, guaranteed delivery times and low-cost or free shipping. Our ability to be competitive on delivery times and delivery
costs depends on many factors, and our failure to successfully manage these factors and offer competitive delivery options could
negatively impact the demand for our products and our profit margins. Because our business strategy is based on offering superior
levels of customer service and a full range of services to complement the products we offer, our cost structure might be higher than
some of our competitors, and this, in conjunction with price transparency, could put pressure on our margins. As these and related
competitive factors evolve, we may experience material adverse pressure on our revenue and profitability.
If we fail to attract, retain and engage appropriately qualified employees, including employees in key positions, our operations
and profitability may be harmed. In addition, changes in market compensation rates may adversely affect our profitability.
Our performance is highly dependent on attracting, retaining and engaging appropriately qualified employees in our stores, service
centers, distribution centers, field and corporate offices. Our strategy of offering high-quality services and assistance for our customers
requires a highly trained and engaged workforce. The turnover rate in the retail sector is relatively high and increased during the
COVID-19 pandemic, and there is an ongoing need to recruit and train new employees. Factors that affect our ability to maintain
sufficient numbers of qualified employees include, for example, employee engagement, our reputation, unemployment rates,
competition from other employers, availability of qualified personnel and our ability to offer appropriate compensation and benefit
packages. Failure to recruit or retain qualified employees in the future may impair our efficiency and effectiveness and our ability to
pursue growth opportunities. In addition, a significant amount of turnover of our executive team or other employees in key positions with
specific knowledge relating to us, our operations and our industry may negatively impact our operations.
We operate in a competitive labor market and there is a risk that market increases in compensation and employer-provided benefits
could have a material adverse effect on our profitability. We may also be subject to continued market pressure to increase employee
hourly wage rates and increased cost pressure on employer-provided benefits. Our need to implement corresponding adjustments
within our labor model and compensation and benefit packages could have a material adverse impact to the profitability of our
business.
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Our strategy to expand into health and new products, services and technologies brings new business, financial and
regulatory risks.
As we introduce new products and services, we may have limited experience in these newer markets and regulatory environments and
our customers may not like our new value propositions. These offerings may present new and difficult technology and regulatory
challenges, and we may be subject to claims if customers of these offerings experience service disruptions, failures or other issues.
This expanded risk increases the complexity of our business and places significant responsibility on our management, employees,
operations, systems, technical expertise, financial resources, and internal financial and regulatory control and reporting functions. In
addition, new initiatives we test through trials and pilots may not scale or grow effectively or as we expected, which could limit our
growth and negatively affect our operating results. They may also involve significant laws or regulations that are beyond our current
expertise.
With our focus on healthcare, new products and services may frequently require regulatory approvals for market introduction. The
number and diversity of regulatory bodies add complexity and may negatively impact time to market and implementation costs. For
example, the healthcare space in which we operate is highly regulated from a product safety and quality perspective, and its services
and products, including parts or materials from suppliers, are subject to regulation by various government and regulatory agencies
including, but not limited to, the U.S. Food and Drug Administration (“FDA”). Non-compliance with conditions imposed by regulatory
authorities could result in product recalls, a temporary ban on products, stoppages at production facilities, remediation costs, orders to
stop providing services, fines or claims for damages. Product safety incidents or user concerns could trigger business reviews by the
FDA or other regulatory agencies, which, if failed, could trigger these impacts.
In addition, the ongoing digitalization of Best Buy Health’s products and services, including our holding of personal health data and
medical data, increases the importance of compliance with data privacy and similar laws. The services and systems used in certain
instances subject us to privacy and information security requirements, such as the Health Insurance Portability and Accountability Act,
and could expose us to customer data privacy and information security risks, as well as business or system interruption risks. Given our
acquisition of Current Health, a care-at-home technology platform, we also are subject to the UK’s General Data Protection Regulation
(“GDPR”) and other regulatory frameworks. These and other related issues could have a material adverse impact on our financial
results and reputation.
Our focus on services exposes us to certain risks that could have a material adverse impact on our revenue and profitability,
as well as our reputation.
We offer a full range of services that complement our product offerings, including consultation, delivery, design, installation,
memberships, protection plans, repair, set-up, technical support, and health, safety and caregiving monitoring and support. Designing,
marketing and executing these services is subject to incremental risks. These risks include, for example:
pressure on services attachment as a result of the sustained increase in consumer desire to purchase product offerings online
and through mobile applications;
increased labor expense to fulfill our customer promises;
increased pressure on margins from our Best Buy Totaltech membership offering, which includes incremental customer
benefits, and associated costs, compared to our previous Total Tech Support offer, and the risk that increased volumes will not
fully compensate for lower margins, or for loss of revenue and profit from revenue streams that are now included as benefits;
pressure on traditional labor models to meet the evolving landscape of offerings and customer needs;
use of third-party services that do not meet our standards or comply with applicable labor and independent contractor
regulations, leading to potential reputational damage and liability risk;
increased risk of errors or omissions in the fulfillment of services;
unpredictable extended warranty failure rates and related expenses;
employees in transit using company vehicles to visit customer locations and employees being present in customer homes,
which may increase our scope of liability;
the potential for increased scope of liability relating to managed services offerings;
employees having access to customer devices, including the information held on those devices, which may increase our
responsibility for the security of those devices and the privacy of the data they hold;
the engagement of third parties to assist with some aspects of construction and installation, and the potential responsibility for
the actions they undertake;
the risk that in-home services could be more adversely impacted by inclement weather, health and safety concerns, and
catastrophic events; and
increased risk of non-compliance with new laws and regulations applicable to these services.
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Our reliance on key vendors and mobile network carriers subjects us to various risks and uncertainties which could affect our
revenue and profitability.
We source the products we sell from a wide variety of domestic and international vendors. In fiscal 2023, our 20 largest suppliers
accounted for approximately 79% of the merchandise we purchased, with five suppliers Apple, Samsung, HP, LG and Sony -
representing approximately 57% of total merchandise purchased. We generally do not have long-term written contracts with our
vendors that would require them to continue supplying us with merchandise. Our profitability depends on securing acceptable terms
with our vendors for, among other things, the price of merchandise we purchase from them, funding for various forms of promotional
programs, payment terms, allocations of merchandise, development of compelling assortments of products, operation of vendor-
focused shopping experiences within our stores and terms covering returns and factory warranties. While we believe we offer
capabilities that these vendors value and depend upon to varying degrees, our vendors may be able to leverage their competitive
advantages for example, their financial strength, the strength of their brands with customers, their own stores or online channels or
their relationships with other retailers to our commercial disadvantage. The potential adverse impact of these factors can be
amplified by price transparency (which can limit our flexibility to modify selling prices) and a highly competitive retail environment.
Generally, our ability to negotiate favorable terms with our vendors is more difficult with vendors where our purchases represent a
smaller proportion of their total revenues and/or when there is less competition for those products. In addition, vendors may decide to
limit or cease allowing us to offer certain categories, focus their marketing efforts on alternative channels or make unfavorable changes
to our financial or other terms.
We are also dependent on a relatively small number of mobile carriers to allow us to offer mobile devices with carrier connections. The
competitive strategies utilized by mobile network carriers can have a material impact on our business, especially with ongoing
consolidation in the mobile industry. For example, if carriers change the structure of contracts, upgrade terms, qualification
requirements, monthly fee plans, cancellation fees or service levels, the volume of upgrades and new contracts we sign with customers
may be reduced, adversely affecting our revenue and profitability. In addition, our carriers may also serve customers through their own
stores, websites, mobile applications and call centers or through other competing retail channels.
Demand for the products and services we sell could decline if we fail to maintain positive brand perception and recognition
through a focus on consumer experience.
We operate a portfolio of brands with a commitment to customer service and innovation. We believe that recognition and the reputation
of our company and our brands are key to our success. Operational factors, such as failure to deliver high quality services,
uncompetitive pricing, failure to meet delivery promises or business interruptions, could damage our reputation. External factors, such
as negative public remarks or accusations, could also be damaging. Third parties may commit fraud while using our brand without our
permission, possibly harming brand perception or reputation. The ubiquity of social media means that customer feedback and other
information about our company are shared with a broad audience in a manner that is easily accessible and rapidly disseminated.
Damage to the perception or reputation of our brands could result in, among other things, declines in revenues and customer loyalty,
decreases in gift card and service plan sales, lower employee retention and productivity and vendor relationship issues, all of which
could materially adversely affect our revenue and profitability.
Failure to effectively manage strategic ventures, alliances or acquisitions could have a negative impact on our business.
We may decide to enter into new joint ventures, partnerships, alliances or acquisitions with third parties (collectively, “new ventures”).
Assessing the viability of new ventures is typically subject to significant uncertainty, and the success of such new ventures can be
adversely affected by many factors, including, for example:
different and incremental business and other risks of the new venture not identified in our diligence assessments;
failure to attract, motivate and retain key employees of the new venture;
uncertainty of forecasting financial performance;
failure to integrate aspects of the new venture into our existing business, such as new product or service offerings or
information technology systems;
failure to maintain appropriate internal controls over financial reporting;
failure to generate expected synergies, such as cost reductions;
unforeseen changes in the business environment of the new venture;
disputes or strategic differences with key employees or other third-party participants in the new venture; and
adverse impacts on relationships with vendors and other key partners of our existing business or the new venture.
If new ventures are unsuccessful, our liquidity and profitability could be materially adversely affected, and we may be required to
recognize material impairments to goodwill and other assets acquired. New ventures may also divert our financial resources and
management’s attention from other important areas of our business.
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Failure to effectively manage our real estate portfolio may negatively impact our operating results.
Effective management of our real estate portfolio is critical to our omnichannel strategy. Failure to identify and secure suitable locations
for our stores and other facilities could impair our ability to compete successfully and our profitability. Most of our properties are leased
under multi-year contracts. As such, it is essential that we effectively evaluate a range of factors that may influence the success of our
long-term real estate strategy. Such factors include, for example:
changing patterns of customer consumption and behavior, particularly in light of an evolving omnichannel environment;
our ability to adjust store operating models to adapt to these changing patterns;
the location and appropriate number of stores, supply chain and other facilities in our portfolio;
the interior layout, format and size of our stores;
the products and services we offer at each store;
the local competitive positioning, trade area demographics and economic factors for each of our stores;
the primary term lease commitment and long-term lease option coverage for each store; and
the occupancy cost of our stores relative to market rents.
If we fail to effectively evaluate these factors or negotiate appropriate terms, or if unforeseen changes arise, the consequences could
include, for example:
closing stores and abandoning the related assets, while retaining the financial commitments of the leases;
incurring significant costs to remodel or transform our stores;
operating stores, supply chain or service locations that no longer meet the needs of our business; and
bearing excessive lease expenses.
These consequences could have a material adverse impact on our profitability, cash flows and liquidity.
For leased property, the financial impact of exiting a location can vary greatly depending on, among other factors, the terms of the
lease, the condition of the local real estate market, demand for the specific property, our relationship with the landlord and the
availability of potential sub-lease tenants. It is difficult for us to influence some of these factors, and the costs of exiting a property can
be significant. In addition to rent, we are typically still responsible for taxes, insurance and common area maintenance charges for
vacant properties until the lease commitment expires or is terminated. Similarly, when we enter into a contract with a tenant to sub-
lease property, we usually retain our obligations as the master lessee. This leaves us at risk for any remaining liability in the event of
default by the sub-lease tenant.
Operational Risks
Interruptions and other factors affecting our stores and supply chain, including in-bound deliveries from our vendors, may
adversely affect our business.
Our stores and supply chain assets are a critical part of our operations, particularly in light of industry trends and initiatives, such as
ship-from-store and the emphasis on fast delivery when purchasing online. We depend on our vendors’ abilities to deliver products to us
at the right location, at the right time and in the right quantities. We also depend on third parties for the operation of certain aspects of
our supply chain network. The factors that can adversely affect these aspects of our operations include, but are not limited to:
interruptions to our delivery capabilities;
failure of third parties to meet our standards or commitments;
disruptions to our systems and the need to implement new systems;
limitations in capacity;
global supply chain impacts that could hinder our vendors’ ability to meet our demand for product volumes and timing;
increased levels of inventory loss due to organized crime, theft or damage;
risk to our employees and customers arising from burglary or robbery from our stores or other facilities;
consolidation or business failures in the transportation and distribution sectors;
labor strikes, slow-downs or labor shortages, including as a result of an increasingly competitive job market, affecting our
stores or impacting ports or any other aspect of our supply chain;
diseases, pandemics (including COVID-19), outbreaks and other health-related concerns; and
increasing transportation costs.
It is important that we maintain optimal levels of inventory in each store and distribution center and respond rapidly to shifting demands.
Any disruption to, or inefficiency in, our supply chain network, whether due to geopolitical conflicts, the COVID-19 pandemic or other
factors, could damage our revenue and profitability. The risks associated with our dependence on third parties are greater for small
parcel home deliveries because of the relatively small number of carriers with the scope and capacity required by our business. The
continuing growth of online purchases for delivery increases our exposure to these risks. If we fail to manage these risks effectively, we
could experience a material adverse impact on our reputation, revenue and profitability.
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We utilize third-party vendors for certain aspects of our operations, and any material disruption in our relationships or their
services may have an adverse impact on our business.
We engage key third-party business partners to support various functions of our business, including, but not limited to, delivery and
installation, customer warranty, information technology, web hosting and cloud-based services, customer loyalty programs, promotional
financing and customer loyalty credit cards, gift cards, technical support, transportation, insurance programs and human resource
operations. Any material disruption in our relationships with key third-party business partners or any disruption in the services or
systems provided or managed by third parties could impact our revenues and cost structure and hinder our operations, particularly if a
disruption occurs during peak revenue periods.
Our exclusive brands products are subject to several additional product, supply chain and legal risks that could affect our
operating results.
Sales of our exclusive brands products, which include Best Buy Essentials, Dynex, Insignia, Modal, Platinum and Rocketfish branded
products, as well as products such as Jitterbug and Lively branded products, represent an important component of our product offerings
and our revenue and profitability. Most of these products are manufactured by contract manufacturers in China and Southeast Asia.
This arrangement exposes us to the following additional potential risks, which could have a material adverse effect on our operating
results:
we have greater exposure and responsibility to consumers for warranty replacements and repairs as a result of exclusive
brands product defects, and our recourse to contract manufacturers for such warranty liabilities may be limited in foreign
jurisdictions;
we may be subject to regulatory compliance and/or product liability claims relating to personal injury, death or property
damage caused by exclusive brands products, some of which may require us to take significant actions, such as product
recalls;
we have experienced and may continue to experience disruptions in manufacturing and logistics due to the COVID-19
pandemic, and we may experience disruptions in manufacturing or logistics in the future due to inconsistent and unanticipated
order patterns, our inability to develop long-term relationships with key manufacturers, other diseases or pandemics,
unforeseen natural disasters or geopolitical crises, such as the conflict in Ukraine and this conflict’s potential impact on global
geopolitical tensions, including with China or between China and Taiwan;
we may not be able to locate manufacturers that meet our internal standards, whether for new exclusive brands products or for
migration of the manufacturing of products from an existing manufacturer;
we may be subject to a greater risk of inventory obsolescence as we do not generally have return-to-vendor rights;
we are subject to developing and often-changing labor and environmental laws for the manufacturing of products in foreign
countries, and we may be unable to conform to new rules or interpretations in a timely manner;
we may be subject to claims by technology or other intellectual property owners if we inadvertently infringe upon their patents
or other intellectual property rights, or if we fail to pay royalties owed on our exclusive brands products;
our operations may be disrupted by trade disputes or excessive tariffs, including any future trade disputes or future phases of
trade negotiations with China, and we may not be able to source alternatives quickly enough to avoid interruptions in product
supply; and
we may be unable to obtain or adequately protect patents and other intellectual property rights on our exclusive brands
products or manufacturing processes.
Maintaining consistent quality, availability and competitive pricing of our exclusive brands products helps us build and maintain
customer loyalty, generate revenue and achieve acceptable margins. Failure to maintain these factors could have a significant adverse
impact on the demand for exclusive brands products and the profits we are able to generate from them.
We are subject to risks associated with vendors that source products outside of the U.S.
Our ability to find qualified vendors who can supply products in a timely and efficient manner that meet our internal standards of quality
and safety can be difficult, especially with respect to goods sourced from outside the U.S. Risks such as political or economic instability,
cross-border trade restrictions or tariffs, merchandise quality issues, product safety concerns, work stoppages, port delays, foreign
currency exchange rate fluctuations, transportation capacity and costs, inflation, civil unrest, natural disasters, outbreaks of pandemics
(including COVID-19) and other factors relating to foreign trade are beyond our control. Vendors may also fail to invest adequately in
design, production or distribution facilities, and may reduce their customer incentives, advertising and promotional activities or change
their pricing policies. These and other related issues could have a material adverse impact on our financial results.
We rely heavily on our information technology systems for our key business processes. Any failure or interruption in these
systems could have a material adverse impact on our business.
The effective and efficient operation of our business is dependent on our information technology systems and those of our information
technology vendors. We rely heavily on these information technology systems to manage all key aspects of our business, including
demand forecasting, purchasing, supply chain management, point-of-sale processing, services fulfillment (including, for example, our
Urgent Response service provided by Best Buy Health), staff planning and deployment, financial management, reporting and
forecasting and safeguarding critical and sensitive information.
15
Our information technology systems and those of our partners are subject to damage or interruption from power outages, computer and
telecommunications failures, computer viruses, worms, other malicious computer programs, denial-of-service attacks, security breaches
(through cyber-attacks and other malicious actions, including ransomware and phishing attacks), catastrophic events (such as fires,
tornadoes, earthquakes and hurricanes) and usage errors by our employees. While we have adopted, and continue to enhance,
business continuity and disaster recovery plans and strategies, there is no guarantee that such plans and strategies will be effective,
which could interrupt the functionality of our information technology systems or those of third parties. The failure or interruption of these
information systems, data centers, cloud platforms or their backup systems could significantly disrupt our business and cause higher
costs and lost revenues and could threaten our ability to remain in operation.
As we continue to migrate more systems to the cloud, we may face additional risks that may compromise our security or disrupt our
business capabilities, including ensuring the proper configuration, the unknowns of operating more workloads in the cloud, securing
systems in the cloud and the types of cloud-based services we leverage.
We face a heightened risk of cybersecurity attacks or data security incidents and are more dependent on internet and
telecommunications access and capabilities.
We utilize complex information technology platforms to operate our websites and mobile applications. If we fail to secure these systems
against attacks or fail to effectively upgrade and maintain our hardware, software, network and system infrastructure and improve the
efficiency and resiliency of our systems, it could cause system interruptions and delays. Disruptions to these services, such as those
caused by unforeseen traffic levels, malicious attacks by governments, criminals or other non-state actors, other technical difficulties or
events outside of our control, such as natural disasters, power or telecommunications failures or loss of critical data, could prevent us
from accepting and fulfilling customer orders for products or services, which could cause us to forgo material revenues and incur
material costs, and could adversely affect our reputation.
Further, as our online interactions and sales have increased and have become critical to our growth, and as many employees now use
hybrid or full-time remote-working arrangements, the risk of any interruption of our information technology system capabilities is
heightened, as well as the risk that customer demand exceeds the capacity of our online operations. Any such interruption or capacity
constraint could result in a deterioration of our ability to process online sales, provide customer service or perform other necessary
business functions.
Failure to prevent or effectively respond to a breach of the privacy or security of our customer, employee, vendor or company
information could expose us to substantial costs and reputational damage, as well as litigation and enforcement actions.
Our business involves the collection, use and storage of personal information, including payment card information and protected health
information, as well as confidential information regarding our employees, vendors and other company information. We also share
personal and confidential information with suppliers and other third parties, as well as use third-party technology and systems which
process and transmit information for a variety of activities. We have been the target of attempted cyber-attacks and other security
threats, and we may be subject to breaches of our information technology systems. While we engage in significant data-protection
efforts, criminal activity, such as cyber-attacks, lapses in our controls or the intentional or negligent actions of employees, business
associates or third parties, may undermine our privacy and security measures, and, as a result, unauthorized parties may obtain access
to our data systems and misappropriate employee, customer and other confidential data, or authorized parties may use or share
personal information in an inappropriate manner or otherwise seek to extract financial gain based on access to or possession of
company, employee or customer information. Furthermore, because the methods used to obtain unauthorized access change
frequently and may not be immediately detected, and given the potentially disruptive nature of emerging technologies, we may be
unable to anticipate such attacks or promptly and effectively respond to them. Any compromise of our customer information or other
confidential information could have a material adverse effect on our reputation or our relationships with our customers and partners,
which may in turn have a negative impact on our revenue and may expose us to material costs, penalties and claims.
Sensitive customer data may also be present on customer-owned devices entrusted to us for service and repair. Vulnerable code on
products sold or serviced, including our exclusive brands, may also result in a compromise of customer privacy or security. Our efforts
to protect against such compromises and ensure appropriate handling of customer data on devices we manufacture, sell and service
may not be effective, resulting in potential liability and damage to our customer relationships.
Increasing costs associated with information security and privacy, such as increased investment in technology and qualified staff, costs
of compliance, costs resulting from fraud or criminal activity and costs of cyber and privacy insurance, could cause our business and
results of operations to suffer materially. Additionally, recently applicable and potential new or significantly revised state, provincial and
federal laws and regulations in the jurisdictions in which we do business are expanding our obligations to protect and honor the privacy
and security of customer data, requiring additional resources and creating incremental risk arising from a potential breach or
compliance failure. In addition, any compromise of our data security may materially increase the costs we incur to protect against such
breaches and could subject us to additional legal risk.
Product safety and quality concerns could have a material adverse impact on our revenue and profitability.
If the products we sell fail to meet applicable safety standards or our customers’ expectations regarding safety and quality, we could be
exposed to increased legal risk and our reputation may be damaged. Failure to take appropriate actions in relation to product recalls
could lead to breaches of laws and regulations and leave us susceptible to government enforcement actions or private litigation. Recalls
of products, particularly when combined with lack of available alternatives or difficulty in sourcing sufficient volumes of replacement
products, could also have a material adverse impact on our revenue and profitability.
16
Changes to labor or employment laws or regulations could have an adverse impact on our costs and impair the viability of
our operating model.
As an employer of more than 90,000 people in a large number of different jurisdictions, we are subject to risks related to employment
laws and regulations including, for example:
the organization of unions and related rules that affect the nature of labor relations, changes to which the National Labor
Relations Board frequently considers;
laws that impact the relationship between the company and independent contractors and the classification of employees and
independent contractors; and
laws that impact minimum wage, sick time, paid leave and scheduling requirements that could directly or indirectly increase
our payroll costs and/or impact the level of service we are able to provide.
Changes to laws and regulations such as these could adversely impact our reputation, our ability to continue operations and our
profitability.
Regulatory and Legal Risks
We are subject to statutory, regulatory and legal developments that could have a material adverse impact on our business.
Our statutory, regulatory and legal environments expose us to complex compliance and litigation risks that could have a material
adverse effect on our operations. Some of the most significant compliance and litigation risks we face include, but are not limited to:
the difficulty of complying with sometimes conflicting statutes and regulations in local, national or international jurisdictions;
the potential for unexpected costs related to compliance with new or existing environmental legislation or international
agreements affecting energy, carbon emissions, electronics recycling and water or product materials;
the challenges of ensuring compliance with applicable product compliance laws and regulations with respect to both the
products we sell and contract to manufacture, including laws and regulations related to product safety and product transport;
the financial, operational and business impact of evolving regulations governing data privacy and security, including limitations
on the collection, use or sharing of information; consumer rights to access, delete or limit/opt-out of the use of information; or
litigation arising from new private rights of action;
the impact of other new or changing statutes and regulations including, but not limited to, financial reform; National Labor
Relations Board rule changes; healthcare reform; contracted worker labor laws; corporate governance matters; escheatment
rules; rules governing pricing, content, distribution, copyright, mobile communications, electronic device certification or
payment services; and/or other future legislation that could affect how we operate and execute our strategies as well as alter
our expense structure;
the impact of litigation, including class-action lawsuits involving consumers and shareholders, and labor and employment
matters; and
the impact of changes in the federal executive and legislative branches on the development, or changes in, laws, regulations
and policies, such as economic, fiscal, tax, retail, labor and social policies.
The impact of geopolitical tensions, including the potential implementation of more restrictive trade policies, higher tariffs or the
renegotiation of existing trade agreements in the U.S. or countries where we sell our products and services or procure products, could
have a material adverse effect on our business. In particular, political or trade disputes or future phases of trade negotiations with China
could lead to the imposition of tariffs or other trade actions that could adversely affect our supply chain and our business and could
require us to take action to mitigate those effects.
Further, the impact of potential changes in U.S., state or other countries’ tax laws and regulations or evolving interpretations of existing
laws, could adversely affect our financial condition and results of operations.
Regulatory activity that affects the retail sector has grown in recent years, increasing the risk of fines and additional operating costs
associated with compliance. Additionally, defending against lawsuits and other proceedings may involve significant expense and divert
management’s attention and resources from other matters.
Concern over climate change may result in new or additional legal, legislative and regulatory requirements to reduce or mitigate the
effects of climate change on the environment, which could result in future tax, compliance, transportation and utility cost increases. Our
own climate change-oriented initiatives, such as our attempts to increase energy efficiency during store construction and remodeling,
could also increase our costs. In addition, changes to the environment, both long-term and short-term, may affect consumer shopping
behavior in a way that negatively impacts our revenue, revenue mix and profitability.
17
Our business is subject to evolving corporate governance and public disclosure regulations and expectations, including with
respect to cybersecurity and environmental, social and governance matters, that could expose us to numerous risks.
We are subject to changing rules and regulations promulgated by a number of governmental and self-regulatory organizations,
including the SEC, the New York Stock Exchange and the Financial Accounting Standards Board. These rules and regulations continue
to evolve in scope and complexity, and many new requirements have been created in response to laws enacted by Congress, making
compliance more difficult and uncertain. In addition, increasingly regulators, customers, investors, employees and other stakeholders
are focusing on cybersecurity and environmental, social and governance (“ESG”) matters and related disclosures. These changing
rules, regulations and stakeholder expectations have resulted in, and are likely to continue to result in, increased general and
administrative expenses and increased management time and attention spent complying with or meeting such regulations and
expectations. For example, developing and acting on initiatives within the scope of ESG, and collecting, measuring and reporting ESG-
related information and metrics can be costly, difficult and time consuming and is subject to evolving reporting standards, including the
SEC’s recently proposed climate-related reporting requirements, and similar proposals by other international regulatory bodies. We may
also communicate certain initiatives and goals, regarding environmental matters, diversity, responsible sourcing and social investments
and other ESG-related matters, in our SEC filings or in other public disclosures. These initiatives and goals within the scope of ESG
could be difficult and expensive to implement, the technologies needed to implement them may not be cost effective and may not
advance at a sufficient pace, and we could be criticized for the accuracy, adequacy or completeness of the disclosure. Further,
statements about our ESG-related initiatives and goals, and progress against those goals, may be based on standards for measuring
progress that are still developing, internal controls and processes that continue to evolve, and assumptions that are subject to change
in the future. In addition, we could be criticized for the scope or nature of such initiatives or goals, or for any revisions to these goals. If
our ESG-related data, processes and reporting are incomplete or inaccurate, or if we fail to achieve progress with respect to our goals
within the scope of ESG on a timely basis, or at all, our reputation, business, financial performance and growth could be adversely
affected.
Our international activities are subject to many of the same risks as described above, as well as to risks associated with the
legislative, judicial, regulatory, political, economic and cultural factors specific to the countries or regions in which we
operate.
We operate retail locations in Canada, Current Health operates in the UK, and most of our exclusive brands products are manufactured
by contract manufacturers based in southeast Asia. We also have wholly-owned legal entities registered in various other foreign
countries, including Bermuda, China, Hong Kong, Luxembourg, the Republic of Mauritius and the UK. During fiscal 2023, our
International segment’s operations generated approximately 8% of our revenue. In general, the risk factors identified above also have
relevance to our International operations. In addition, our International operations also expose us to other risks, including those related
to, for example:
political conditions and geopolitical events, including war and terrorism;
economic conditions, including monetary and fiscal policies and tax rules, as well as foreign exchange rate risk;
rules governing international trade and potential changes to trade policies or trade agreements and ownership of foreign
entities;
government-imposed travel restrictions or warnings, whether in response to the COVID-19 pandemic or otherwise, and
differing responses of governmental authorities to pandemics and other global events;
cultural differences that we may be unable to anticipate or respond to appropriately;
different rules or practices regarding employee relations, including the existence of works councils or unions;
difficulties in enforcing intellectual property rights; and
difficulties encountered in exerting appropriate management oversight to operations in remote locations.
These factors could significantly disrupt our International operations and have a material adverse effect on our revenue and profitability
and could lead us to incur material impairments and other exit costs.
Financial and Market Risks
Failure to effectively manage our costs could have a material adverse effect on our profitability.
As discussed above, our revenues are susceptible to volatility from various sources, which can lead to periods of flat or declining
revenues. However, some of our operating costs are fixed and/or are subject to multi-year contracts. Some elements of our costs may
be higher than our competitors’ because of, for example, our extended retail footprint and structure, our hourly pay structure, our
differentiated service offerings or our levels of customer service. Accordingly, our ongoing drive to reduce costs and increase efficiency
represents a strategic imperative. Failure to successfully manage our costs could have a material adverse impact on our profitability
and curtail our ability to fund our growth or other critical initiatives.
We are highly dependent on the cash flows and net earnings we generate during our fiscal fourth quarter, which includes the
majority of the holiday shopping season.
A large proportion of our revenue and earnings is generated in the fiscal fourth quarter, which includes the majority of the holiday
shopping season. In addition, the holiday shopping season also incorporates many other unpredictable factors, such as the level of
competitive promotional activity, new product release activity and customer buying patterns, which makes it difficult to forecast and
react to these factors quickly. Unexpected events or developments, such as pandemics, natural or man-made disasters, changes in
consumer demand, economic factors, product sourcing issues, cyber-attacks, failure or interruption of management information
systems, or disruptions in services or systems provided or managed by third-party vendors could significantly disrupt our operations. As
a result of these factors, our fiscal fourth quarter and annual results could be adversely affected.
18
Economic, regulatory and other developments could adversely affect our ability to offer attractive promotional financing to
our customers and adversely affect the profits we generate from these programs.
We offer promotional financing and credit cards issued by third-party banks that manage and directly extend credit to our customers.
Customers choosing promotional financing can receive extended payment terms and low- or no-interest financing on qualifying
purchases. We believe our financing programs generate incremental revenue from customers who prefer the financing terms to other
available forms of payment or otherwise need access to financing in order to make purchases. Approximately 25% of our fiscal 2023
revenue was transacted using one of the company’s branded cards. In addition, we earn profit-share income and share in any losses
from certain of our banking partners based on the performance of the programs. The income or loss we earn in this regard is subject to
numerous factors, including the volume and value of transactions, the terms of promotional financing offers, bad debt rates, interest
rates, the regulatory and competitive environment and expenses of operating the program. Adverse changes to any of these factors
could impair our ability to offer these programs to customers and reduce customer purchases and our ability to earn income from
sharing in the profits of the programs.
Constraints in the capital markets or our vendor credit terms may have a material adverse impact on our liquidity.
We need sufficient sources of liquidity to fund our working capital requirements, service our outstanding indebtedness and finance
business opportunities. Without sufficient liquidity, we could be forced to curtail our operations or we may not be able to pursue
business opportunities. The principal sources of our liquidity are funds generated from operating activities, available cash and liquid
investments, credit facilities, other debt arrangements and trade payables. Our liquidity could be materially adversely impacted if our
vendors reduce payment terms and/or impose tighter credit limits. If our sources of liquidity do not satisfy our requirements, we may
need to seek additional financing. We typically hold material balances of cash, cash equivalents and/or short-term investments and are
therefore reliant on banks and other financial institutions to safeguard and allow ready access to these assets. Our future liquidity will
depend on a variety of factors, such as economic and market conditions, the regulatory environment for and financial stability of banks
and other financial institutions, the availability of credit, our credit ratings and our reputation with potential lenders. These factors could
have a material adverse effect on our costs of borrowing and our ability to pursue business opportunities and threaten our ability to
meet our obligations as they become due.
Changes in our credit ratings may limit our access to capital and materially increase our borrowing costs.
Any future downgrades to our credit ratings and outlook could negatively impact the perception of our credit risk and thus our access to
capital markets, borrowing costs, vendor terms and lease terms. Our credit ratings are based upon information furnished by us or
obtained by a rating agency from its own sources and are subject to revision, suspension or withdrawal by one or more rating agencies
at any time. Rating agencies may change the ratings assigned to us due to developments that are beyond our control, including the
introduction of new rating practices and methodologies.
Failure to meet any financial performance guidance or other forward-looking statements we may provide to the public could
result in a decline in our stock price.
We may provide public guidance on our expected financial results or other forward-looking information for future periods. When we
provide guidance, we believe that this guidance provides investors and analysts with a better understanding of management’s
expectations for the future and is useful to our existing and potential shareholders, but such guidance is comprised of forward-looking
statements subject to the risks and uncertainties described in this report and in our other public filings and public statements. Our actual
results may not be in line with guidance we have provided. We may not be able to accurately forecast our growth rate and profit
margins. We base our expense levels and investment plans on sales estimates. A significant portion of our expenses and investments
are fixed, and we may not be able to adjust our spending quickly enough if our sales are less than expected. Our revenue growth may
not be sustainable and our percentage growth rates may decrease. Our revenue and operating profit growth depend on the continued
growth of demand for the products and services offered by us, and our business is affected by general economic and business
conditions worldwide. If our financial results for a particular period do not meet any guidance we provide or the expectations of market
participants, or if we reduce any guidance for future periods, the market price of our common stock may decline.
Item 1B. Unresolved Staff Comments.
Not applicable.
19
Item 2. Properties.
Domestic Stores
The location and total square footage of our Domestic segment stores at the end of fiscal 2023 were as follows:
U.S. Stores
(1)
U.S. Stores
(1)
Alabama
11
Nebraska
5
Alaska
2
Nevada
9
Arizona
22
New Hampshire
6
Arkansas
7
New Jersey
26
California
133
New Mexico
5
Colorado
23
New York
47
Connecticut
10
North Carolina
31
Delaware
3
North Dakota
4
District of Columbia
1
Ohio
32
Florida
61
Oklahoma
12
Georgia
28
Oregon
11
Hawaii
2
Pennsylvania
33
Idaho
5
Puerto Rico
2
Illinois
42
Rhode Island
1
Indiana
22
South Carolina
13
Iowa
10
South Dakota
2
Kansas
8
Tennessee
14
Kentucky
9
Texas
100
Louisiana
15
Utah
11
Maine
3
Vermont
1
Maryland
22
Virginia
31
Massachusetts
21
Washington
20
Michigan
29
West Virginia
5
Minnesota
20
Wisconsin
20
Mississippi
7
Wyoming
1
Missouri
17
Total Domestic store count
978
Montana
3
Square footage (in thousands)
37,388
(1) Includes 20 Pacific Sales stores, 19 Best Buy Outlet Centers and 14 Yardbird stand-alone stores.
International Stores
The location and total square footage of our International segment stores at the end of fiscal 2023 were as follows:
Canada Stores
(1)
Alberta
24
British Columbia
27
Manitoba
4
New Brunswick
3
Newfoundland
1
Nova Scotia
4
Ontario
69
Prince Edward Island
1
Quebec
23
Saskatchewan
4
Total International store count
160
Square footage (in thousands)
3,621
(1) Includes 33 Best Buy Mobile stores.
Ownership Status
The ownership status of our stores at the end of fiscal 2023 was as follows:
Leased Locations
Owned Locations
Owned Buildings and Leased Land
Domestic
922
24
32
International
153
3
4
20
Distribution
The ownership status and total square footage of space utilized for distribution at the end of fiscal 2023 were as follows:
Square Footage (in thousands)
Leased Locations
Owned Locations
Domestic
14,393
3,168
International
1,496
-
Other Properties
We own our corporate headquarters buildings located in Richfield, Minnesota. We also lease additional domestic and international
office space to support and carry out our business operations.
Item 3. Legal Proceedings.
For additional information regarding our legal proceedings, see Note 13, Contingencies and Commitments, of the Notes to
Consolidated Financial Statements, included in Item 8, Financial Statements and Supplementary Data, of this Annual Report on
Form 10-K.
Item 4. Mine Safety Disclosures.
Not applicable.
Information about our Executive Officers
(As of March 15, 2023)
Name
Age
Position with the Company
Years with the Company
Corie S. Barry
47
Chief Executive Officer
23
Matt Bilunas
50
Chief Financial Officer
17
Jason Bonfig
46
Chief Merchandising Officer
24
Damien Harmon
44
Executive Vice President, Omnichannel
4
Todd G. Hartman
56
General Counsel and Chief Risk Officer
17
Kamy Scarlett
59
Executive Vice President, Human Resources and Best Buy Canada
9
Mathew R. Watson
52
Senior Vice President, Controller and Chief Accounting Officer
17
Corie S. Barry was appointed our Chief Executive Officer in 2019. Prior to her current role, she served as chief financial officer and
chief strategic transformation officer responsible for overseeing all aspects of strategic transformation and growth, digital and
technology, global finance, investor relations, enterprise risk and compliance, integration management and Best Buy Health. Ms. Barry
joined Best Buy in 1999 and has held a variety of financial and operational roles within the organization, both in the field and at
corporate. Her prior roles include: the company’s chief strategic growth officer and the interim leader of Best Buy’s services
organization from 2015 until 2016; senior vice president of domestic finance from 2013 to 2015; vice president, chief financial officer
and business development of our home business group from 2012 to 2013; and vice president, finance of the home customer solutions
group from 2010 to 2012. Prior to Best Buy, Ms. Barry worked at Deloitte & Touche LLP. Ms. Barry serves on the board of directors for
Domino’s Pizza Inc. and the board of trustees for the College of St. Benedict. She also serves on the executive committee for the
Business Roundtable, Business Council, Retail Industry Leaders Association, and the Minnesota Business Partnership.
Matt Bilunas is our Chief Financial Officer, appointed in 2019. In this role, he is responsible for overseeing all aspects of global finance
and strategic planning, as well as audit, procurement and financial services. Since joining Best Buy in 2006, Mr. Bilunas has served in a
variety of financial leadership roles, both in the field and at corporate. He started as a territory finance director in Los Angeles and has
worked in the company’s domestic and international businesses. Mr. Bilunas has been a key finance leader during Best Buy’s
transformation. Prior to his current role, he was senior vice president of enterprise and merchandise finance since 2017; vice president,
finance for category, e-commerce and marketing from 2015 to 2017; and vice president, category finance from 2014 until 2015. He also
has held finance roles in retail, e-commerce and marketing. Before Best Buy, he worked at Carlson Inc., NRG Energy Inc., Bandag Inc.
and KPMG. Mr. Bilunas serves on the boards of the Children’s Hospital of Minnesota and Genesco Inc., a retailer of branded footwear
and accessories.
Jason Bonfig was appointed our Chief Merchandising Officer in 2019. In this role, he oversees all elements of merchandising and
product category management for Best Buy’s core U.S. business, including demand planning, buying, pricing and promotional planning.
He also leads the company’s Exclusive Brands private-label team. Mr. Bonfig has served in merchant roles for the company for over 20
years. Prior to his current role, Mr. Bonfig served in the positions of chief category officer – computing, mobile, gaming, health and
wellness, accessories and exclusive brands from 2018 to 2019; senior vice president – computing, mobile, tablets, wearables, printing
and accessories from 2014 to 2018. Mr. Bonfig also held merchant-related roles since joining the company in 1999. He serves on the
board of the Best Buy Foundation.
21
Damien Harmon has served as our Executive Vice President, Omnichannel since 2021 and is responsible for establishing a dedicated
operations plan that enhances the company’s ability to create seamless experiences for our customers. He oversees all of its various
service offerings in stores, online and in customers’ homes. In his role, Mr. Harmon leads the Geek Squad, a national tech-support
organization with more than 20,000 Agents dedicated to helping customers learn about and enjoy their technology. Mr. Harmon
previously served as president, operations from 2020 to 2021 and senior vice president of workforce design from 2019 to 2020. Mr.
Harmon first joined Best Buy as a general manager in 2005 and held various leadership positions in store operations, international
operations and store leadership, including vice president of retail operations and services. Before rejoining Best Buy in 2019, Mr.
Harmon spent four years at Bridgestone Americas Inc., where he served as president of GCR Tires from 2017 to 2018 and chief
operating officer at Bridgestone Tires from 2016 to 2017. Mr. Harmon serves on the boards of the Petlove Foundation and the Best Buy
Foundation.
Todd G. Hartman was appointed General Counsel in 2019 and has also served as Chief Risk Officer since 2017. In this role, he is
responsible for the company’s legal activities and its global risk program. He also serves as corporate secretary. Mr. Hartman joined
Best Buy in 2006. He most recently served as chief risk and compliance officer, overseeing enterprise data security, customer data
privacy, enterprise risk management, global security, business continuity/disaster recovery, internal investigations, crisis response
management and compliance and ethics from 2017 to 2019. He continues to lead the risk functions in his current role. Mr. Hartman
previously was Best Buy’s deputy general counsel from 2011 to 2017. Before that, he served as the company’s chief compliance officer
and vice president of strategic alliances. Prior to joining Best Buy, Mr. Hartman was a partner at Minneapolis law firm Robins Kaplan.
He serves as chair of the Best Buy Foundation and on the board of the Guthrie Theater.
Kamy Scarlett was appointed our Executive Vice President, Human Resources in 2017 and she also assumed responsibility for Best
Buy Canada in 2021. In this role, she oversees talent development and the health and well-being of the more than 90,000 Best Buy
employees worldwide. She also served as our president, U.S. retail stores from 2019 until 2020, and was responsible for the execution
and operation of all domestic Best Buy store locations. Ms. Scarlett joined Best Buy in 2014 as senior vice president of retail and chief
human resources officer for Best Buy Canada, serving in that role until 2017. She was responsible for sales and profits in more than
180 stores in addition to enacting the human resources and talent management strategies for the company. She has served in a variety
of retail operations, marketing and human resources leadership roles since beginning her career in retail more than 30 years ago. Prior
to joining Best Buy, Ms. Scarlett was the chief operating officer from 2012 to 2014 at Grafton-Fraser Inc., a leading Canadian retailer of
men’s apparel. She also previously held leadership roles at Loblaw Cos., Hudson’s Bay Co. and Dylex Inc. Ms. Scarlett previously
served on the board of directors of Floor & Decor, a specialty retailer of hard surface flooring.
Mathew R. Watson was appointed our Senior Vice President, Controller and Chief Accounting Officer in 2017. He previously served as
our vice president, controller and chief accounting officer from 2015 until his current role. Mr. Watson is responsible for our
controllership, financial operations and external reporting functions. Mr. Watson has served in the role of vice president, finance -
controller since 2014. Prior to that role, he was vice president - finance, domestic controller from 2013 to 2014. Mr. Watson was also
senior director, external reporting and corporate accounting from 2010 to 2013 and director, external reporting and corporate
accounting beginning in 2007. Prior to joining us in 2005, Mr. Watson worked at KPMG from 1995 to 2005. He serves on the boards of
directors of Achieve Twin Cities and the Best Buy Foundation.
PART II
Item 5. Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities.
Market Information and Dividends
Our common stock is traded on the New York Stock Exchange (“NYSE”) under the ticker symbol BBY. In fiscal 2004, our Board
initiated the payment of a regular quarterly cash dividend with respect to shares of our common stock. A quarterly cash dividend has
been paid in each subsequent quarter. On March 2, 2023, we announced an increase in our regular quarterly dividend from $0.88 per
share to $0.92 per share. Future dividend payments will depend on our earnings, capital requirements, financial condition and other
factors considered relevant by our Board.
Holders
As of March 15, 2023, there were 1,955 holders of record of our common stock.
Purchases of Equity Securities by the Issuer and Affiliated Purchasers
On February 28, 2022, our Board approved a $5.0 billion share repurchase authorization, which replaced the $5.0 billion share
repurchase program authorized on February 16, 2021. There is no expiration date governing the period over which we can repurchase
shares under this authorization. During fiscal 2023, we repurchased and retired 11.8 million shares at a cost of $1.0 billion. For
additional information, see “Share Repurchases and Dividends” in Item 7, Management’s Discussion and Analysis of Financial
Condition and Results of Operations, and Note 9, Shareholders’ Equity, of the Notes to Consolidated Financial Statements, included in
Item 8, Financial Statements and Supplementary Data, of this Annual Report on Form 10-K.
22
Information regarding our repurchases of common stock during the fourth quarter of fiscal 2023 was as follows:
Period
Total Number
of Shares
Purchased
Average Price
Paid per Share
Total Number of Shares
Purchased as Part of
Publicly
Announced Program
Approximate Dollar Value
of Shares that May Yet Be
Purchased Under the Program
Oct. 30, 2022 through Nov. 26, 2022
3,558,147
$
71.60
3,558,147
$
4,419,000,000
Nov. 27, 2022 through Dec. 31, 2022
3,580,328
$
82.18
3,580,328
$
4,125,000,000
Jan. 1, 2023 through Jan. 28, 2023
-
$
-
-
$
4,125,000,000
Total fiscal 2023 fourth quarter
7,138,475
$
76.91
7,138,475
$
4,125,000,000
Best Buy Stock Comparative Performance Graph
The information contained in this Best Buy Stock Comparative Performance Graph section shall not be deemed to be “soliciting
material” or “filed” or incorporated by reference in future filings with the SEC, or subject to the liabilities of Section 18 of the Exchange
Act, except to the extent that we specifically incorporate it by reference into a document filed under the Securities Act or the Exchange
Act.
The graph below compares the cumulative total shareholder return on our common stock for the last five fiscal years with the
cumulative total return on the Standard & Poor's 500 Index (“S&P 500”), of which we are a component, and the Standard & Poor's
Retailing Group Industry Index (“S&P Retailing Group”), of which we are also a component. The S&P Retailing Group is a
capitalization-weighted index of domestic equities traded on the NYSE and NASDAQ and includes high-capitalization stocks
representing the retail sector of the S&P 500.
The graph assumes an investment of $100 at the close of trading on February 2, 2018, the last trading day of fiscal 2018, in our
common stock, the S&P 500 and the S&P Retailing Group.
COMPARISON OF 5 YEAR CUMULATIVE TOTAL RETURN*
Among Best Buy Co., Inc., the S&P 500 and the S&P Retailing Group
Fiscal Years Ended
February 3, 2018
February 2, 2019
February 1, 2020
January 30, 2021
January 29, 2022
January 28, 2023
Best Buy Co., Inc.
$
100.00
$
84.25
$
125.50
$
165.74
$
152.59
$
139.12
S&P 500
$
100.00
$
97.69
$
118.87
$
139.37
$
171.83
$
157.71
S&P Retailing Group
$
100.00
$
108.42
$
127.45
$
180.19
$
195.77
$
160.10
* Cumulative total return assumes dividend reinvestment.
Source: Research Data Group, Inc.
Item 6. [Reserved].
23
Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations.
Management's Discussion and Analysis of Financial Condition and Results of Operations (“MD&A”) is intended to provide a reader of
our financial statements with a narrative from the perspective of our management on our financial condition, results of operations,
liquidity and certain other factors that may affect our future results. Unless otherwise noted, transactions and other factors significantly
impacting our financial condition, results of operations and liquidity are discussed in order of magnitude. Our MD&A should be read in
conjunction with the Consolidated Financial Statements and related Notes included in Item 8, Financial Statements and Supplementary
Data, of this Annual Report on Form 10-K. Refer to Item 7, Management’s Discussion and Analysis of Financial Condition and Results
of Operations, in our Form 10-K for the fiscal year ended January 29, 2022, for discussion of the results of operations for the year
ended January 29, 2022, compared to the year ended January 30, 2021, which is incorporated by reference herein.
Overview
We are driven by our purpose to enrich lives through technology and our vision to personalize and humanize technology solutions for
every stage of life. We accomplish this by leveraging our combination of technology and a human touch to meet our customers’
everyday needs, whether they come to us online, visit our stores or invite us into their homes. We have operations in the U.S. and
Canada.
We have two reportable segments: Domestic and International. The Domestic segment is comprised of our operations in all states,
districts and territories of the U.S. and our Best Buy Health business, and includes the brand names Best Buy, Best Buy Ads, Best Buy
Business, Best Buy Health, CST, Current Health, Geek Squad, Lively, Magnolia, Pacific Kitchen and Home, TechLiquidators and
Yardbird and the domain names bestbuy.com, currenthealth.com, lively.com, techliquidators.com and yardbird.com. The International
segment is comprised of all operations in Canada under the brand names Best Buy, Best Buy Mobile and Geek Squad and the domain
name bestbuy.ca.
Our fiscal year ends on the Saturday nearest the end of January. Fiscal 2023, fiscal 2022 and fiscal 2021 included 52 weeks. Our
business, like that of many retailers, is seasonal. A large proportion of our revenue and earnings is generated in the fiscal fourth
quarter, which includes the majority of the holiday shopping season.
Comparable Sales
Throughout this MD&A, we refer to comparable sales. Comparable sales is a metric used by management to evaluate the performance
of our existing stores, websites and call centers by measuring the change in net sales for a particular period over the comparable prior-
period of equivalent length. Comparable sales includes revenue from stores, websites and call centers operating for at least 14 full
months. Revenue from online sales is included in comparable sales and represents sales initiated on a website or app, regardless of
whether customers choose to pick up product in store, curbside, at an alternative pick-up location or take delivery direct to their homes.
Revenue from acquisitions is included in comparable sales beginning with the first full quarter following the first anniversary of the date
of the acquisition. Comparable sales also includes credit card revenue, gift card breakage, commercial sales and sales of merchandise
to wholesalers and dealers, as applicable. Revenue from stores closed more than 14 days, including but not limited to relocated,
remodeled, expanded and downsized stores, or stores impacted by natural disasters, is excluded from comparable sales until at least
14 full months after reopening. Comparable sales excludes the impact of revenue from discontinued operations, the impact of profit-
share revenue from our services plan portfolio and the effect of fluctuations in foreign currency exchange rates (applicable to our
International segment only). All periods presented apply this methodology consistently.
On November 2, 2021, we acquired all outstanding shares of Current Health Ltd. (“Current Health”). On November 4, 2021, we
acquired all outstanding shares of Two Peaks, LLC d/b/a Yardbird Furniture (“Yardbird”). Consistent with our comparable sales policy,
the results of Current Health and Yardbird are excluded from our comparable sales calculation until the first quarter of fiscal 2024.
We believe comparable sales is a meaningful supplemental metric for investors to evaluate revenue performance resulting from growth
in existing stores, websites and call centers versus the portion resulting from opening new stores or closing existing stores. The method
of calculating comparable sales varies across the retail industry. As a result, our method of calculating comparable sales may not be
the same as other retailers’ methods.
Non-GAAP Financial Measures
This MD&A includes financial information prepared in accordance with accounting principles generally accepted in the U.S. (“GAAP”),
as well as certain adjusted or non-GAAP financial measures, such as constant currency, non-GAAP operating income, non-GAAP
effective tax rate and non-GAAP diluted earnings per share (“EPS”). We believe that non-GAAP financial measures, when reviewed in
conjunction with GAAP financial measures, provide additional useful information for evaluating current period performance and
assessing future performance. For these reasons, internal management reporting, including budgets, forecasts and financial targets
used for short-term incentives are based on non-GAAP financial measures. Generally, our non-GAAP financial measures include
adjustments for items such as restructuring charges, goodwill and intangible asset impairments, price-fixing settlements, gains and
losses on certain investments, intangible asset amortization, certain acquisition-related costs and the tax effect of all such items. In
addition, certain other items may be excluded from non-GAAP financial measures when we believe doing so provides greater clarity to
management and our investors. We provide reconciliations of the most comparable financial measures presented in accordance with
GAAP to presented non-GAAP financial measures that enable investors to understand the adjustments made in arriving at the non-
GAAP financial measures and to evaluate performance using the same metrics as management. These non-GAAP financial measures
should be considered in addition to, and not superior to or as a substitute for, GAAP financial measures. We strongly encourage
investors and shareholders to review our financial statements and publicly-filed reports in their entirety and not to rely on any single
financial measure. Non-GAAP financial measures may be calculated differently from similarly titled measures used by other companies,
thereby limiting their usefulness for comparative purposes.
24
In our discussions of the operating results of our consolidated business and our International segment, we sometimes refer to the
impact of changes in foreign currency exchange rates or the impact of foreign currency exchange rate fluctuations, which are
references to the differences between the foreign currency exchange rates we use to convert the International segment’s operating
results from local currencies into U.S. dollars for reporting purposes. We also may use the term “constant currency,” which represents
results adjusted to exclude foreign currency impacts. We calculate those impacts as the difference between the current period results
translated using the current period currency exchange rates and using the comparable prior period currency exchange rates. We
believe the disclosure of revenue changes in constant currency provides useful supplementary information to investors in light of
significant fluctuations in currency rates.
Refer to the Non-GAAP Financial Measures section below for detailed reconciliations of items impacting non-GAAP operating income,
non-GAAP effective tax rate and non-GAAP diluted EPS in the presented periods.
Business Strategy Update
During fiscal 2023, our team delivered strong execution and relentless focus on customer service during what continues to be a
challenging environment for our industry. Throughout the fiscal year, we remained committed to balancing our near-term response to
current conditions and managing well what is in our control, while also advancing our strategic initiatives and investing in areas
important for our long-term performance.
During the first year of the pandemic, we said we believed customer shopping behavior would be permanently changed in a way that is
even more digital and puts customers entirely in control to shop how they want. And our strategy was to embrace that reality, and to
lead not follow.
In fiscal 2023, digital sales comprised 33% of our Domestic revenue compared to 19% in fiscal 2020. Sales via phone, chat and virtual
have also remained significantly higher. Even with that shift, our stores remain a cornerstone of our differentiation. Not only was 67% of
our Domestic revenue transacted in our stores, more than half of our identified customers engaged in cross-channel shopping
experiences, and more than 40% of online sales were picked up in stores. Further, we play an important role for our vendors as the
only national consumer electronics specialty retailer who can showcase their products and help commercialize their new technology.
Therefore, we are focused on evolving our omnichannel retail strategy over time, including our portfolio of stores, operating model and
digital tools, to provide customers with differentiated experiences and enhance our omnichannel fulfillment.
We continue to advance our other strategic initiatives as well. We are building customer relationships through membership, including
evolving our free My Best Buy program and our paid Best Buy Totaltech membership option. In Best Buy Health, we are essentially
nurturing a startup within a large-scale organization and leveraging Best Buy’s core assets, including the Geek Squad, to grow, build
and establish the Care at Home space, an emerging part of the healthcare industry.
As we enter fiscal 2024, macroeconomic headwinds will likely result in continued pressure, and we are preparing for sales in the
consumer electronics industry to decline again this year. In particular, our customers are facing economic challenges from the dual
pressures of high inflation and the resulting interest rate increases, and it is difficult to predict how such factors will impact us in the near
term. However, we expect several factors to drive the eventual return of industry growth over time, including the natural upgrade and
replacement cycles for the technology bought earlier in the pandemic and continued vendor innovation. In addition, macro technology
trends like cloud, augmented reality and expanded broadband access have the potential to drive new products and demand. While our
product categories tend to experience slightly different timing nuances, in general, we believe they are poised for growth in the coming
years. In addition, we are continuing our expansion into newer categories like wellness technology, personal electric transportation,
outdoor living and electric car charging.
We remain excited about our industry and our future. There are more technology products than ever in people’s homes, technology is
increasingly a necessity in our lives, and we believe we are uniquely there for our customers as they continue to navigate this
innovative space.
25
Results of Operations
Consolidated Results
Selected consolidated financial data was as follows ($ in millions, except per share amounts):
Consolidated Performance Summary
2023
2022
2021
Revenue
$
46,298
$
51,761
$
47,262
Revenue % change
(10.6)
%
9.5
%
8.3
%
Comparable sales % change
(9.9)
%
10.4
%
9.7
%
Gross profit
$
9,912
$
11,640
$
10,573
Gross profit as a % of revenue
(1)
21.4
%
22.5
%
22.4
%
SG&A
$
7,970
$
8,635
$
7,928
SG&A as a % of revenue
(1)
17.2
%
16.7
%
16.8
%
Restructuring charges
$
147
$
(34)
$
254
Operating income
$
1,795
$
3,039
$
2,391
Operating income as a % of revenue
3.9
%
5.9
%
5.1
%
Net earnings
$
1,419
$
2,454
$
1,798
Diluted earnings per share
$
6.29
$
9.84
$
6.84
(1) Because retailers vary in how they record costs of operating their supply chain between cost of sales and SG&A, our gross profit rate and SG&A rate may not be
comparable to other retailers' corresponding rates. For additional information regarding costs classified in cost of sales and SG&A, refer to Note 1, Summary of
Significant Accounting Policies, of the Notes to Consolidated Financial Statements, included in Item 8, Financial Statements and Supplementary Data, of this Annual
Report on Form 10-K.
In fiscal 2023, we generated $46.3 billion in revenue and our comparable sales declined 9.9%. Our comparable sales decline was due
to multiple factors, including the following: (1) the lapping of strong sales in fiscal 2022 and fiscal 2021 that were driven by heightened
demand during the pandemic for stay-at-home focused purchases and the benefit of government stimulus payments; (2) the shift of
consumer spending back into service areas such as travel and entertainment and away from durable goods; and (3) macroeconomic
pressures, including high inflation, that resulted in overall softness in customer demand within the consumer electronics industry.
Revenue, gross profit rate, SG&A and operating income rate changes in fiscal 2023 were primarily driven by our Domestic segment.
For further discussion of each segment’s rate changes, see Segment Performance Summary, below.
Segment Performance Summary
Domestic Segment
Selected financial data for the Domestic segment was as follows ($ in millions):
Domestic Segment Performance Summary
2023
2022
2021
Revenue
$
42,794
$
47,830
$
43,293
Revenue % change
(10.5)
%
10.5
%
7.9
%
Comparable sales % change
(1)
(10.3)
%
11.0
%
9.2
%
Gross profit
$
9,106
$
10,702
$
9,720
Gross profit as a % of revenue
21.3
%
22.4
%
22.5
%
SG&A
$
7,332
$
7,946
$
7,239
SG&A as a % of revenue
17.1
%
16.6
%
16.7
%
Restructuring charges
$
140
$
(39)
$
133
Operating income
$
1,634
$
2,795
$
2,348
Operating income as a % of revenue
3.8
%
5.8
%
5.4
%
Selected Online Revenue Data
Total online revenue
$
14,212
$
16,430
$
18,674
Online revenue as a % of total segment revenue
33.2
%
34.4
%
43.1
%
Comparable online sales% change
(1)
(13.5)
%
(12.0)
%
144.4
%
(1) Comparable online sales are included in the comparable sales calculation.
The decrease in revenue in fiscal 2023 was primarily driven by comparable sales declines across most of our product categories,
particularly computing, home theater, mobile phones and appliances. Online revenue of $14.2 billion decreased 13.5% on a
comparable basis in fiscal 2023. These decreases in revenue were primarily due to the reasons described within the Consolidated
Results section, above.
26
Domestic segment stores open at the end of each of the last three fiscal years were as follows:
2021
2022
2023
Total Stores
at End of
Fiscal Year
Stores
Opened
Stores
Closed
(1)
Total Stores
at End of
Fiscal Year
Stores
Opened
Stores
Closed
Total Stores
at End of
Fiscal Year
Best Buy
956
2
(20)
938
1
(14)
925
Outlet Centers
14
2
-
16
3
-
19
Pacific Sales
21
-
-
21
-
(1)
20
Yardbird
-
9
-
9
5
-
14
Total Domestic segment stores
991
13
(20)
984
9
(15)
978
(1) Excludes stores that were temporarily closed as a result of the COVID-19 pandemic.
We continuously monitor store performance as part of a market-driven, omnichannel strategy. As we approach the expiration of leases,
we evaluate various options for each location, including whether a store should remain open. In fiscal 2024, we currently expect to
close approximately 20 to 30 Best Buy stores and to increase the number of Outlet Centers to approximately 30.
Domestic segment revenue mix percentages and comparable sales percentage changes by revenue category were as follows:
Revenue Mix Summary
Comparable Sales Summary
2023
2022
2023
2022
Computing and Mobile Phones
43
%
44
%
(12.0)
%
5.1
%
Consumer Electronics
30
%
31
%
(12.2)
%
15.9
%
Appliances
15
%
14
%
(5.7)
%
24.1
%
Entertainment
6
%
6
%
(5.5)
%
7.4
%
Services
5
%
5
%
(2.5)
%
5.9
%
Other
1
%
-
%
1.6
%
N/A
Total
100
%
100
%
(10.3)
%
11.0
%
Notable comparable sales changes by revenue category were as follows:
Computing and Mobile Phones: The 12.0% comparable sales decline was driven primarily by computing, mobile phones,
wearables and tablets.
Consumer Electronics: The 12.2% comparable sales decline was driven primarily by home theater, digital imaging and
headphones.
Appliances: The 5.7% comparable sales decline was driven primarily by large appliances.
Entertainment: The 5.5% comparable sales decline was driven primarily by virtual reality and gaming software.
Services: The 2.5% comparable sales decline was driven primarily by the launch of our Best Buy Totaltech membership
offering that includes benefits that were previously stand-alone revenue-generating services, such as warranty services.
Our gross profit rate decreased in fiscal 2023, primarily due to lower product margin rates, including increased promotions, lower
services margin rates, driven by the incremental customer benefits and associated costs from our Best Buy Totaltech membership
offering compared to our previous Total Tech Support offer, and higher supply chain costs. These decreases were partially offset by
higher profit-sharing revenue from our private label and co-branded credit card arrangement and an approximately $30 million profit-
sharing benefit from our services plan portfolio.
Our SG&A decreased in fiscal 2023, primarily due to lower short-term incentive compensation expense of approximately $455 million
compared to the prior year and decreased store payroll expenses. We were below the required thresholds for most short-term incentive
compensation performance metrics in the current year while lapping short-term incentive amounts near maximum levels in the prior
year.
The restructuring charges incurred in fiscal 2023 primarily related to employee termination benefits related to an enterprise-wide
restructuring initiative that commenced in the second quarter of fiscal 2023 to better align our spending with critical strategies and
operations, as well as optimize our cost structure. Refer to Note 3, Restructuring, of the Notes to Consolidated Financial Statements,
included in Item 8, Financial Statements and Supplementary Data, of this Annual Report on Form 10-K for additional information.
Our operating income rate decreased in fiscal 2023, primarily driven by the unfavorable gross profit rate described above and
decreased leverage from lower sales volume on our fixed expenses, which resulted in an unfavorable SG&A rate.
27
International Segment
Selected financial data for the International segment was as follows ($ in millions):
International Segment Performance Summary
2023
2022
2021
Revenue
$
3,504
$
3,931
$
3,969
Revenue % change
(10.9)
%
(1.0)
%
12.6
%
Comparable sales % change
(5.4)
%
3.3
%
15.0
%
Gross profit
$
806
$
938
$
853
Gross profit as a % of revenue
23.0
%
23.9
%
21.5
%
SG&A
$
638
$
689
$
689
SG&A as a % of revenue
18.2
%
17.5
%
17.4
%
Restructuring charges
$
7
$
5
$
121
Operating income
$
161
$
244
$
43
Operating income as a % of revenue
4.6
%
6.2
%
1.1
%
The decrease in revenue in fiscal 2023 was primarily driven by lower sales in Canada due to comparable sales declines across most of
our product categories and the negative impact from unfavorable foreign currency exchange rates.
International segment stores open at the end of each of the last three fiscal years were as follows:
2021
2022
2023
Total Stores
at End of
Fiscal Year
Stores
Opened
Stores
Closed
(1)
Total Stores
at End of
Fiscal Year
Stores
Opened
Stores
Closed
Total Stores
at End of
Fiscal Year
Canada
Best Buy
131
-
(4)
127
-
-
127
Best Buy Mobile
33
-
-
33
-
-
33
Mexico
Best Buy
4
-
(4)
-
-
-
-
Best Buy Express
-
-
-
-
-
-
-
Total International segment stores
168
-
(8)
160
-
-
160
(1) Excludes stores that were temporarily closed as a result of the COVID-19 pandemic.
International segment revenue mix percentages and comparable sales percentage changes by revenue category were as follows:
Revenue Mix Summary
Comparable Sales Summary
2023
2022
2023
2022
Computing and Mobile Phones
45
%
45
%
(6.1)
%
1.6
%
Consumer Electronics
30
%
30
%
(6.2)
%
4.0
%
Appliances
10
%
10
%
0.3
%
6.2
%
Entertainment
8
%
8
%
(8.6)
%
3.5
%
Services
5
%
5
%
(2.1)
%
7.9
%
Other
2
%
2
%
1.1
%
8.8
%
Total
100
%
100
%
(5.4)
%
3.3
%
Notable comparable sales changes by revenue category were as follows:
Computing and Mobile Phones: The 6.1% comparable sales decline was driven primarily by computing and tablets, partially
offset by comparable sales growth in mobile phones.
Consumer Electronics: The 6.2% comparable sales decline was driven primarily by home theater and health and fitness.
Appliances: The 0.3% comparable sales growth was driven by small appliances.
Entertainment: The 8.6% comparable sales decline was driven primarily by gaming and virtual reality.
Services: The 2.1% comparable sales decline was driven primarily by warranty services.
Our gross profit rate decreased in fiscal 2023, primarily driven by lower product margin rates and higher supply chain costs in Canada.
Our SG&A decreased in fiscal 2023, primarily due to lower short-term incentive compensation expense and the favorable impact of
foreign currency rates.
The restructuring charges incurred in fiscal 2023 primarily related to employee termination benefits related to an enterprise-wide
restructuring initiative that commenced in the second quarter of fiscal 2023 to better align our spending with critical strategies and
operations, as well as optimize our cost structure. Refer to Note 3, Restructuring, of the Notes to Consolidated Financial Statements,
included in Item 8, Financial Statements and Supplementary Data, of this Annual Report on Form 10-K for additional information.
Our operating income rate decreased in fiscal 2023, primarily driven by the unfavorable gross profit rate described above and
decreased leverage from lower sales volume on our fixed expenses, which resulted in an unfavorable SG&A rate.
28
Additional Consolidated Results
Income Tax Expense
Income tax expense decreased in fiscal 2023, primarily due to the impact of decreased pre-tax earnings, partially offset by reduced
benefits from the resolution of tax matters. Our effective tax rate increased in fiscal 2023, primarily due to reduced tax benefits from the
resolution of tax matters, stock-based compensation and federal tax credits, partially offset by the impact of lower pre-tax earnings.
Non-GAAP Financial Measures
Reconciliations of operating income, effective tax rate and diluted EPS (GAAP financial measures) to non-GAAP operating income,
non-GAAP effective tax rate and non-GAAP diluted EPS (non-GAAP financial measures), respectively, were as follows ($ in millions,
except per share amounts):
2023
2022
2021
Operating income
$
1,795
$
3,039
$
2,391
% of revenue
3.9
%
5.9
%
5.1
%
Restructuring - inventory markdowns
(1)
-
(6)
23
Price-fixing settlement
(2)
-
-
(21)
Intangible asset amortization
(3)
86
82
80
Restructuring charges
(4)
147
(34)
254
Acquisition-related transaction costs
(3)
-
11
-
Non-GAAP operating income
$
2,028
$
3,092
$
2,727
% of revenue
4.4
%
6.0
%
5.8
%
Effective tax rate
20.7
%
19.0
%
24.3
%
Price-fixing settlement
(2)
-
%
-
%
0.2
%
Intangible asset amortization
(3)
0.1
%
0.1
%
(0.6)
%
Restructuring charges
(4)
0.2
%
(0.1)
%
(1.0)
%
Gain on investments, net
(5)
-
%
-
%
0.1
%
Non-GAAP effective tax rate
21.0
%
19.0
%
23.0
%
Diluted EPS
$
6.29
$
9.84
$
6.84
Restructuring - inventory markdowns
(1)
-
(0.02)
0.09
Price-fixing settlement
(2)
-
-
(0.08)
Intangible asset amortization
(3)
0.38
0.33
0.30
Restructuring charges
(4)
0.65
(0.14)
0.97
Acquisition-related transaction costs
(3)
-
0.04
-
Gain on investments, net
(5)
-
-
(0.05)
Income tax impact of non-GAAP adjustments
(6)
(0.24)
(0.04)
(0.16)
Non-GAAP diluted EPS
$
7.08
$
10.01
$
7.91
For additional information regarding the nature of charges discussed below, refer to Note 2, Acquisitions; Note 3, Restructuring; Note 4, Goodwill and Intangible Assets; and
Note 11, Income Taxes, of the Notes to Consolidated Financial Statements, included in Item 8, Financial Statements and Supplementary Data, of this Annual Report on
Form 10-K.
(1) Represents inventory markdowns and subsequent adjustments recorded within cost of sales associated with the exit from operations in Mexico.
(2) Represents a price-fixing litigation settlement received in relation to products purchased and sold in prior fiscal years.
(3) Represents charges associated with acquisitions, including: (1) the non-cash amortization of definite-lived intangible assets, including customer relationships,
tradenames and developed technology; and (2) acquisition-related transaction and due diligence costs, primarily comprised of professional fees.
(4) Represents restructuring charges, including: (1) charges in fiscal 2023 associated with an enterprise-wide initiative to better align our spending with critical strategies
and operations, as well as to optimize our cost structure; and (2) charges in fiscal 2021 and subsequent adjustments in fiscal 2022 associated with actions taken in the
Domestic segment to better align the company’s organizational structure with its strategic focus and the exit from operations in Mexico in the International segment.
(5) Represents an increase in the fair value of a minority equity investment in fiscal 2021.
(6) The non-GAAP adjustments primarily relate to the U.S., Canada and Mexico. As such, the income tax charge is calculated using the statutory tax rate of 24.5% for the
U.S. and 26.4% for Canada applied to the non-GAAP adjustments of each country. There is no income tax charge for Mexico non-GAAP items and a minimal amount of
U.S. non-GAAP items, as there was no tax benefit recognized on these expenses in the calculation of GAAP income tax expense.
Our non-GAAP operating income rate decreased in fiscal 2023, primarily driven by our Domestic segment’s lower gross profit rate and
decreased leverage from lower sales volume on our fixed expenses, which resulted in an unfavorable SG&A rate.
Our non-GAAP effective tax rate increased in fiscal 2023, primarily due to reduced tax benefits from the resolution of tax matters, stock-
based compensation and federal tax credits, partially offset by the impact of lower pre-tax earnings.
Our non-GAAP diluted EPS decreased in fiscal 2023, primarily driven by the decrease in non-GAAP operating income, partially offset
by lower diluted weighted-average common shares outstanding from share repurchases.
29
Liquidity and Capital Resources
We closely manage our liquidity and capital resources. Our liquidity requirements depend on key variables, including the level of
investment required to support our business strategies, the performance of our business, capital expenditures, dividends, credit
facilities, short-term borrowing arrangements and working capital management. We modify our approach to managing these variables
as changes in our operating environment arise. For example, capital expenditures and share repurchases are a component of our cash
flow and capital management strategy, which, to a large extent, we can adjust in response to economic and other changes in our
business environment. We have a disciplined approach to capital allocation, which focuses on investing in key priorities that support our
strategy.
Cash and cash equivalents were as follows ($ in millions):
January 28, 2023
January 29, 2022
Cash and cash equivalents
$
1,874
$
2,936
The decrease in cash and cash equivalents in fiscal 2023 was primarily driven by share repurchases, capital expenditures and dividend
payments. These decreases were partially offset by positive cash flows from operations, primarily driven by earnings.
Our cash deposits held at financial institutions may exceed the amount of insurance provided on such deposits. Generally, these
deposits may be redeemed upon demand and are maintained with financial institutions with reputable credit. We limit exposure relating
to financial instruments by diversifying the financial instruments among various counterparties, which consist primarily of major financial
institutions.
Cash Flows
Cash flows were as follows ($ in millions):
2023
2022
2021
Total cash provided by (used in):
Operating activities
$
1,824
$
3,252
$
4,927
Investing activities
(962)
(1,372)
(788)
Financing activities
(1,806)
(4,297)
(876)
Effect of exchange rate changes on cash
(8)
(3)
7
Increase (decrease) in cash, cash equivalents and restricted cash
$
(952)
$
(2,420)
$
3,270
Operating Activities
The decrease in cash provided by operating activities in fiscal 2023 was primarily due to lower earnings and higher incentive
compensation payments in the current year as a result of strong fiscal 2022 results, partially offset by the timing and volume of
inventory purchases and payments.
Investing Activities
The decrease in cash used in investing activities in fiscal 2023 was primarily driven by the acquisitions of Current Health and Yardbird
in fiscal 2022 and a decrease in purchases of investments, partially offset by an increase in capital spending for initiatives to support
our business.
Financing Activities
The decrease in cash used in financing activities in fiscal 2023 was primarily driven by lower share repurchases.
Sources of Liquidity
Funds generated by operating activities, available cash and cash equivalents, our credit facilities and other debt arrangements are our
most significant sources of liquidity. We believe our sources of liquidity will be sufficient to fund operations and anticipated capital
expenditures, share repurchases, dividends and strategic initiatives, including business combinations. However, in the event our
liquidity is insufficient, we may be required to limit our spending. There can be no assurance that we will continue to generate cash
flows at or above current levels or that we will be able to maintain our ability to borrow under our existing credit facilities or obtain
additional financing, if necessary, on favorable terms.
We have a $1.25 billion five-year senior unsecured revolving credit facility agreement (the “Five-Year Facility Agreement”) with a
syndicate of banks. The Five-Year Facility Agreement permits borrowings of up to $1.25 billion and expires in May 2026. There were no
borrowings outstanding under the Five-Year Facility Agreement as of January 28, 2023, or January 29, 2022.
Our ability to continue to access the Five-Year Facility Agreement is subject to our compliance with its terms and conditions, including
financial covenants. The financial covenants require us to maintain certain financial ratios. As of January 28, 2023, we were in
compliance with all financial covenants. If an event of default were to occur with respect to any of our other debt, it would likely
constitute an event of default under the Five-Year Facility Agreement as well.
30
Our credit ratings and outlook as of March 15, 2023, remained unchanged from those disclosed in our Annual Report on Form 10-K for
the fiscal year ended January 29, 2022, and are summarized below.
Rating Agency
Rating
Outlook
Standard & Poor's
BBB+
Stable
Moody's
A3
Stable
Credit rating agencies review their ratings periodically, and, therefore, the credit rating assigned to us by each agency may be subject
to revision at any time. Factors that can affect our credit ratings include changes in our operating performance, the economic
environment, conditions in the retail and consumer electronics industries, our financial position and changes in our business strategy. If
changes in our credit ratings were to occur, they could impact, among other things, interest costs for certain of our credit facilities, our
future borrowing costs, access to capital markets, vendor financing terms and future new-store leasing costs.
Restricted Cash
Our liquidity is also affected by restricted cash balances that are primarily restricted to cover product protection plans provided under
our Best Buy Totaltech membership offering and other self-insurance liabilities. Restricted cash, which is included in Other current
assets on our Consolidated Balance Sheets, was $379 million and $269 million as of January 28, 2023, and January 29, 2022,
respectively. The increase in restricted cash was primarily due to our Best Buy Totaltech membership offering and growth in the
membership base, partially offset by a decrease in restricted cash for other self-insurance liabilities.
Capital Expenditures
Capital expenditures were as follows ($ in millions):
2023
2022
2021
E-commerce and information technology
$
540
$
549
$
539
Store-related projects
(1)
355
178
117
Supply chain
35
10
57
Total capital expenditures
(2)
$
930
$
737
$
713
(1) Store-related projects are primarily comprised of store remodels and various merchandising projects.
(2) Total capital expenditures exclude non-cash capital expenditures of $35 million, $46 million and $32 million in fiscal 2023, fiscal 2022 and fiscal 2021, respectively. Non-
cash capital expenditures are comprised of additions to property and equipment included in accounts payable, as well as finance leases.
We currently expect capital expenditures to approximate $850 million in fiscal 2024.
Debt and Capital
As of January 28, 2023, we had $500 million of principal amount of notes due October 1, 2028 (“2028 Notes”) and $650 million of
principal amount of notes due October 1, 2030 (“2030 Notes”). Refer to Note 8, Debt, in the Notes to Consolidated Financial
Statements, included in Item 8, Financial Statements and Supplementary Data, of this Annual Report on Form 10-K for further
information about our outstanding debt.
Share Repurchases and Dividends
We repurchase our common stock and pay dividends pursuant to programs approved by our Board. The payment of cash dividends is
also subject to customary legal and contractual restrictions. Our long-term capital allocation strategy is to first fund operations and
investments in growth and then return excess cash over time to shareholders through dividends and share repurchases while
maintaining investment-grade credit metrics. Our share repurchase plans are evaluated on an ongoing basis, considering factors such
as our financial condition and cash flows, our economic outlook, the impact of tax laws, our liquidity needs, and the health and stability
of global credit markets. The timing and amount of future repurchases may vary depending on such factors.
On February 28, 2022, our Board approved a new $5.0 billion share repurchase program, which replaced the $5.0 billion share
repurchase program authorized on February 16, 2021. There is no expiration date governing the period over which we can repurchase
shares under this authorization.
Share repurchase and dividend activity were as follows ($ and shares in millions, except per share amounts):
2023
2022
2021
Total cost of shares repurchased
$
1,001
$
3,504
$
318
Average price per share
$
84.78
$
108.97
$
102.63
Total number of shares repurchased
11.8
32.2
3.1
Regular quarterly cash dividends per share
$
3.52
$
2.80
$
2.20
Cash dividends declared and paid
$
789
$
688
$
568
The total cost of shares repurchased decreased in fiscal 2023 from decreases in the volume of repurchases and the average price per
share.
31
Cash dividends declared and paid increased in fiscal 2023, primarily due to an increase in the regular quarterly cash dividend per
share. On March 2, 2023, we announced the Board’s approval of a 5% increase in the regular quarterly dividend to $0.92 per share.
Other Financial Measures
Our current ratio, calculated as current assets divided by current liabilities, remained unchanged at 1.0 as of January 28, 2023, and
January 29, 2022. Our debt to earnings ratio, calculated as total debt (including current portion) divided by net earnings increased to 0.8
as of January 28, 2023, compared to 0.5 at January 29, 2022, primarily due to lower net earnings.
Off-Balance-Sheet Arrangements and Contractual Obligations
We do not have outstanding off-balance-sheet arrangements. Contractual obligations as of January 28, 2023, were as follows
($ in millions):
Payments Due by Period
Contractual Obligations
Total
Less Than
1 Year
1-3 Years
3-5 Years
More Than
5 Years
Purchase obligations
(1)
$
3,086
$
2,874
$
188
$
24
$
-
Operating lease obligations
(2)(3)
3,033
707
1,214
729
383
Long-term debt obligations
(4)
1,150
-
-
-
1,150
Interest payments
(5)
241
47
76
69
49
Finance lease obligations
(2)
46
16
22
4
4
Total
$
7,556
$
3,644
$
1,500
$
826
$
1,586
For additional information regarding the nature of contractual obligations discussed below, refer to Note 6, Derivative Instruments; Note 7, Leases; Note 8, Debt; and
Note 13, Contingencies and Commitments, of the Notes to Consolidated Financial Statements, included in Item 8, Financial Statements and Supplementary Data, of this
Annual Report on Form 10-K.
(1) Purchase obligations include agreements to purchase goods or services that are enforceable, are legally binding and specify all significant terms, including fixed or
minimum quantities to be purchased; fixed, minimum or variable price provisions; and the approximate timing of the transaction. Purchase obligations do not include
agreements that are cancelable without penalty. Additionally, although they do not contain legally binding purchase commitments, we included open purchase orders in
the table above. Substantially all open purchase orders are fulfilled within 30 days.
(2) Lease obligations exclude $63 million of legally binding fixed costs for leases signed but not yet commenced.
(3) Operating lease obligations exclude payments to landlords covering real estate taxes and common area maintenance. These charges, if included, would increase total
operating lease obligations by $0.7 billion as of January 28, 2023.
(4) Represents principal amounts only and excludes interest rate swap valuation adjustments related to our long-term debt obligations.
(5) Interest payments related to our 2028 Notes and 2030 Notes include the variable interest rate payments included in our interest rate swaps.
Additionally, we have $1.25 billion in undrawn capacity on our Five-Year Facility Agreement as of January 28, 2023, which, if drawn
upon, would be included in either short-term or long-term debt on our Consolidated Balance Sheets.
Critical Accounting Estimates
The preparation of our financial statements requires us to make assumptions and estimates about future events and apply judgments
that affect the reported amounts of assets, liabilities, revenue, expenses and the related disclosures. We base our assumptions,
estimates and judgments on historical experience, current trends and other factors believed to be relevant at the time our consolidated
financial statements are prepared. Because future events and their effects cannot be determined with certainty, actual results could
differ from our assumptions and estimates, and such differences could be material.
Our significant accounting policies are discussed in Note 1, Summary of Significant Accounting Policies, of the Notes to Consolidated
Financial Statements, included in Item 8, Financial Statements and Supplementary Data, of this Annual Report on Form 10-K. We have
not made any material changes to our accounting policies or methodologies during the past three fiscal years. We believe that the
following accounting estimates are the most critical to aid in fully understanding and evaluating our reported financial results. These
estimates require our most difficult, subjective or complex judgments and generally incorporate significant uncertainty.
Vendor Allowances
Description
We receive funds from our merchandise vendors through a variety of programs and arrangements, primarily in the form of purchases-
based or sales-based volumes and for product advertising and placement. We recognize allowances based on purchases and sales as
a reduction of cost of sales when the associated inventory is sold. Allowances for advertising and placement are recognized as a
reduction of cost of sales ratably over the corresponding performance period. Funds that are determined to be a reimbursement of
specific, incremental and identifiable costs incurred to sell a vendor's products are recorded as an offset to the related expense within
SG&A when incurred.
Judgments and uncertainties involved in the estimate
Due to the quantity and diverse nature of our vendor agreements, estimates are made to determine the amount of funding to be
recognized in earnings or deferred as an offset to inventory. These estimates require a detailed analysis of complex factors, including
(1) proper classification of the type of funding received; and (2) the methodology to estimate the portion of purchases-based funding
that should be recognized in cost of sales in each period, which considers factors such as inventory turn by product category and actual
sell-through of inventory.
32
Effect if actual results differ from assumptions
A 10% change in our vendor funding deferral as of January 28, 2023, would have affected net earnings by approximately $45 million in
fiscal 2023. The level of vendor funding deferral has remained relatively stable over the last three fiscal years.
Goodwill
Description
Goodwill is evaluated for impairment annually in the fiscal fourth quarter or whenever events or circumstances indicate the carrying
value may not be recoverable. The impairment test involves a comparison of the fair value of each reporting unit with its carrying value.
Fair value reflects our estimate of the price a potential market participant would be willing to pay for the reporting unit in an arms-length
transaction.
We have goodwill in two reporting units – Best Buy Domestic (comprising our core U.S. Best Buy business) and Best Buy Health – with
carrying values of $492 million and $891 million, respectively, as of January 28, 2023.
Judgments and uncertainties involved in the estimate
Determining the fair value of a reporting unit requires complex analysis and judgment. We use a combination of discounted cash flow
(“DCF”) models and market data, such as earnings multiples and quoted market prices, for observable comparable companies. DCF
models require detailed forecasts of cash flow drivers, such as revenue growth rates, margin rates and capital investments, and
estimates of weighted-average cost of capital rates. These estimates incorporate many uncertain factors, such as the effectiveness of
our strategy, changes in customer behavior, technological changes, competitor actions, regulatory changes and macroeconomic trends.
Effects if actual results differ from assumptions
For our Best Buy Domestic reporting unit, fair value exceeded book value by a substantial margin in fiscal 2023 and fiscal 2022.
Compared to fiscal 2022, the excess of fair value over book value in fiscal 2023 decreased approximately in line with the decline in Best
Buy’s market capitalization over the same period, reflecting the macroeconomic factors that affected our fiscal year 2023 performance
and our expectations for the future. Barring a fundamental, material further deterioration of these factors, we believe the risk of future
goodwill impairment within our Best Buy Domestic reporting unit is remote.
Our Best Buy Health reporting unit is subject to a greater level of uncertainty, since it operates in a less mature, rapidly-changing and
high-growth environment. In both fiscal 2023 and fiscal 2022, the excess of fair value over book value for this reporting unit was
substantial. In fiscal 2023, the excess decreased more significantly than our Best Buy Domestic reporting unit, primarily due to the
effects of macroeconomic factors, driving, for example, lower forecasted revenue growth rates in some categories and higher estimates
of weighted-average cost of capital rates. The risk of further deterioration in these factors, along with the more uncertain environment in
which Best Buy Health operates, cause the likelihood of goodwill impairment for our Best Buy Health reporting unit to be higher than for
our Best Buy Domestic reporting unit.
Inventory Markdown
Description
Our merchandise inventories were $5.1 billion as of January 28, 2023. We value our inventory at the lower of cost or net realizable
value through the establishment of inventory markdown adjustments. Markdown adjustments reflect the excess of cost over the net
recovery we expect to realize from the ultimate sale or other disposal of inventory and establish a new cost basis. No adjustment is
recorded for inventory that we expect to return to our vendors for full credit.
Judgments and uncertainties involved in the estimate
Markdown adjustments involve uncertainty because the calculations require management to make assumptions and to apply judgment
about the expected revenue and incremental costs we will generate for current inventory. Such estimates include the evaluation of
historical recovery rates, as well as factors such as product type and condition, forecasted consumer demand, product lifecycles,
promotional environment, vendor return rights and the expected sales channel of ultimate disposition. We also apply judgment in the
assumptions about other components of net realizable value, such as vendor allowances and selling costs.
Effect if actual results differ from assumptions
A 10% change in our markdown adjustment as of January 28, 2023, would have affected net earnings by approximately $14 million in
fiscal 2023. The level of markdown adjustments has remained relatively stable over the last three fiscal years.
Tax Contingencies
Description
Our income tax returns are routinely examined by domestic and foreign tax authorities. Taxing authorities audit our tax filing positions,
including the timing and amount of income and deductions and the allocation of income among various tax jurisdictions. At any one
time, multiple tax years are subject to audit by the various taxing authorities. In evaluating the exposures associated with our various
tax filing positions, we may record a liability for such exposures. A number of years may elapse before a particular matter, for which we
have established a liability, is audited and fully resolved or clarified. We adjust our liability for unrecognized tax benefits and income tax
provisions in the period in which an uncertain tax position is effectively settled, the statute of limitations expires for the relevant taxing
authority to examine the tax position or when more information becomes available. Our effective income tax rate is also affected by
changes in tax law, the tax jurisdiction of new stores or business ventures, the level of earnings and the results of tax audits.
33
Judgments and uncertainties involved in the estimate
Our liability for unrecognized tax benefits contains uncertainties because management is required to make assumptions and apply
judgment to estimate the exposures associated with our various tax filing positions. Such assumptions can include complex and
uncertain external factors, such as changes in tax law, interpretations of tax law and the timing of such changes, and uncertain internal
factors such as taxable earnings by jurisdiction, the magnitude and timing of certain transactions and capital spending.
Effect if actual results differ from assumptions
Although we believe that the judgments and estimates discussed herein are reasonable, actual results could differ, and we may be
exposed to losses or gains that could be material. To the extent we prevail in matters for which a liability has been established or are
required to pay amounts in excess of our established liability, our effective income tax rate in a given financial statement period could
be materially affected. An unfavorable tax settlement generally would require use of our cash and may result in an increase in our
effective income tax rate in the period of resolution. A favorable tax settlement may reduce our effective income tax rate in the period of
resolution. See Note 11, Income Taxes, of the Notes to Consolidated Financial Statements, included in Item 8, Financial Statements
and Supplementary Data, of this Annual Report on Form 10-K for additional information.
Service Revenue
Description
We sell membership plans that include access to benefits such as technical support, delivery and installation, price discounts on certain
products and services, product protection plans and anti-virus software. We allocate the transaction price to all performance obligations
identified in the contract based on their relative fair value. For performance obligations provided over the term of the contract, we
typically recognize revenue on a usage basis, an input method of measuring progress over the related contract term. This method
involves the estimation of expected usage patterns, primarily derived from historical information.
Judgments and uncertainties involved in the estimate
There is judgment in (1) measuring the relative standalone selling price for bundled performance obligations; and (2) assessing the
appropriate recognition and methodology for each performance obligation, and for those based on usage, estimating the expected
pattern of consumption across a large portfolio of customers. When insufficient reliable and relevant history is available to estimate
usage, we generally recognize revenue ratably over the life of the contract until such history has accumulated.
Effect if actual results differ from assumptions
A 10% change in the amount of services membership deferred revenue as of January 28, 2023, would have affected net earnings by
approximately $40 million in fiscal 2023. The amount of services membership deferred revenue has increased over the last three fiscal
years, primarily driven by the national launch of our Best Buy Totaltech membership offering, which resulted in higher membership
sales and the initial deferral of more revenue than under the previous Total Tech Support offer.
New Accounting Pronouncements
We do not expect any recently issued accounting pronouncements to have a material effect on our financial statements.
Item 7A. Quantitative and Qualitative Disclosures About Market Risk.
In addition to the risks inherent in our operations, we are exposed to certain market risks.
Interest Rate Risk
We are exposed to changes in short-term market interest rates and these changes in rates will impact our net interest expense. Our
cash, cash equivalents and restricted cash generate interest income that will vary based on changes in short-term interest rates. In
addition, we have swapped a portion of our fixed-rate debt to floating rate such that the interest expense on this debt will vary with
short-term interest rates. Refer to Note 6, Derivative Instruments, and Note 8, Debt, of the Notes to Consolidated Financial Statements,
included in Item 8, Financial Statements and Supplementary Data, of this Annual Report on Form 10-K for further information regarding
our interest rate swaps.
As of January 28, 2023, we had $2.3 billion of cash, cash equivalents and restricted cash and $500 million of debt that has been
swapped to floating rate, and therefore the net balance exposed to interest rate changes was $1.8 billion. As of January 28, 2023, a 50-
basis point increase in short-term interest rates would have led to an estimated $9 million reduction in net interest expense, and
conversely a 50-basis point decrease in short-term interest rates would have led to an estimated $9 million increase in net interest
expense.
34
Foreign Currency Exchange Rate Risk
We have market risk arising from changes in foreign currency exchange rates related to operations in our International segment. On a
limited basis, we utilize foreign exchange forward contracts to manage foreign currency exposure to certain forecasted inventory
purchases, recognized receivable and payable balances and our investment in our Canadian operations. Our primary objective in
holding derivatives is to reduce the volatility of net earnings and cash flows, as well as net asset value associated with changes in
foreign currency exchange rates. Our foreign currency risk management strategy includes both hedging instruments and derivatives
that are not designated as hedging instruments. Refer to Note 6, Derivative Instruments, of the Notes to Consolidated Financial
Statements, included in Item 8, Financial Statements and Supplementary Data, of this Annual Report on Form 10-K for further
information regarding these instruments.
During fiscal 2023, foreign currency exchange rate fluctuations were primarily driven by the strength of the U.S. dollar compared to the
Canadian dollar compared to the prior-year period, which had a negative overall impact on our revenue as this foreign currency
revenue translated into less U.S. dollars. We estimate that foreign currency exchange rate fluctuations had a net unfavorable impact on
our revenue of approximately $162 million. The impact of foreign exchange rate fluctuations on our net earnings in fiscal 2023 was not
significant.
35
Item 8. Financial Statements and Supplementary Data.
Management's Report on the Consolidated Financial Statements
Our management is responsible for the preparation, integrity and objectivity of the accompanying consolidated financial statements and
the related financial information. The consolidated financial statements have been prepared in conformity with GAAP and necessarily
include certain amounts that are based on estimates and informed judgments. Our management also prepared the related financial
information included in this Annual Report on Form 10-K and is responsible for its accuracy and consistency with the consolidated
financial statements.
The accompanying consolidated financial statements have been audited by Deloitte & Touche LLP, an independent registered public
accounting firm, which conducted its audits in accordance with the standards of the Public Company Accounting Oversight Board
(United States). The independent registered public accounting firm's responsibility is to express an opinion as to whether such
consolidated financial statements present fairly, in all material respects, our financial position, results of operations and cash flows in
accordance with GAAP.
Management's Report on Internal Control Over Financial Reporting
Our management is responsible for establishing and maintaining adequate internal control over financial reporting (as defined in
Rule 13a-15(f) under the Exchange Act). Our internal control over financial reporting is designed under the supervision of our principal
executive officer and principal financial officer, and effected by our Board, management and other personnel, to provide reasonable
assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance
with GAAP, and includes those policies and procedures that:
(1) pertain to the maintenance of records that in reasonable detail accurately and fairly reflect our transactions and the
dispositions of our assets;
(2) provide reasonable assurance that our transactions are recorded as necessary to permit preparation of financial statements in
accordance with GAAP and that our receipts and expenditures are being made only in accordance with authorizations of our
management and Board; and
(3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of our
assets that could have a material effect on our financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Therefore, even
those systems determined to be effective can provide only reasonable assurance with respect to financial statement preparation and
presentation.
Under the supervision and with the participation of our management, including our principal executive officer and principal financial
officer, we assessed the effectiveness of our internal control over financial reporting as of January 28, 2023, using the criteria set forth
by the Committee of Sponsoring Organizations of the Treadway Commission (COSO) in Internal Control — Integrated Framework
(2013). Based on our assessment, we have concluded that our internal control over financial reporting was effective as of
January 28, 2023. During our assessment, we did not identify any material weaknesses in our internal control over financial reporting.
Deloitte & Touche LLP, the independent registered public accounting firm that audited our consolidated financial statements for the year
ended January 28, 2023, included in Item 8, Financial Statements and Supplementary Data, of this Annual Report on Form 10-K, has
issued an unqualified attestation report on our internal control over financial reporting as of January 28, 2023.
36
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
To the shareholders and the Board of Directors of
Best Buy Co., Inc.
Richfield, Minnesota.
Opinion on the Financial Statements
We have audited the accompanying consolidated balance sheets of Best Buy Co., Inc. and subsidiaries (the "Company") as of
January 28, 2023 and January 29, 2022, the related consolidated statements of earnings, comprehensive income, cash flows and
changes in shareholders’ equity for each of the three years in the period ended January 28, 2023, and the related notes (collectively
referred to as the "financial statements"). In our opinion, the financial statements present fairly, in all material respects, the financial
position of the Company as of January 28, 2023 and January 29, 2022, and the results of its operations and its cash flows for each of
the three years in the period ended January 28, 2023, in conformity with accounting principles generally accepted in the United States
of America.
We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB),
the Company's internal control over financial reporting as of January 28, 2023, based on criteria established in Internal Control —
Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission and our report dated
March 17, 2023, expressed an unqualified opinion on the Company's internal control over financial reporting.
Basis for Opinion
These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on the
Company's financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to
be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and
regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit
to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud.
Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due to
error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence
regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting principles used
and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe
that our audits provide a reasonable basis for our opinion.
Critical Audit Matters
The critical audit matters communicated below are matters arising from the current-period audit of the financial statements that were
communicated or required to be communicated to the audit committee and that (1) relate to accounts or disclosures that are material to
the financial statements and (2) involved our especially challenging, subjective, or complex judgments. The communication of critical
audit matters does not alter in any way our opinion on the financial statements, taken as a whole, and we are not, by communicating
the critical audit matters below, providing separate opinions on the critical audit matters or on the accounts or disclosures to which they
relate.
Vendor Allowances — Refer to Note 1 to the financial statements
Critical Audit Matter Description
The Company receives vendor allowances from certain merchandise vendors through a variety of programs intended to offset the
invoice cost of inventory and for promoting and selling merchandise inventory. Allowances based on purchases are initially deferred
and recorded as a reduction of merchandise inventory and are recognized as a reduction to cost of sales when the associated inventory
is sold. Allowances based on sales volumes are based on merchandise sold and are calculated using an agreed upon amount for each
unit sold and recognized as a reduction to cost of sales when the associated inventory is sold. Other promotional allowances not
specifically related to volume of purchases or sales, such as advertising and placement, are recognized as a reduction to cost of sales
ratably over the corresponding performance period. Funds that are determined to be a reimbursement of specific, incremental, and
identifiable costs incurred to sell a vendor’s products are recorded as an offset to the related expense when incurred.
Given the significance of vendor allowances to the financial statements and volume and diversity of the individual vendor agreements,
auditing vendor allowances was complex and subjective due to the extent of effort required to evaluate whether the vendor allowances
were recorded in accordance with the terms of the vendor agreements and that the allowances deferred as an offset to inventory were
complete and accurate.
37
How the Critical Audit Matter Was Addressed in the Audit
Our audit procedures related to evaluating whether the vendor allowances were recorded in accordance with the terms of the vendor
agreements and the completeness and accuracy of deferred vendor allowances included the following, among others:
We tested the effectiveness of controls over the recording of vendor allowances, including management's controls over the
establishment of vendor arrangements, the calculation of vendor allowances earned, and the determination of the deferred vendor
allowances recorded as a reduction to inventory.
We selected a sample of vendor allowances recorded as a reduction of cost of sales and (1) recalculated the amount recognized
using the terms of the vendor agreement; (2) for certain arrangements, confirmed the terms of the agreement directly with the
vendor; and (3) evaluated, based on the terms of the agreement, if the amount should be deferred and recorded as a reduction of
merchandise inventory.
Where confirmation responses from vendors were not received, we completed alternative procedures such as agreement to
underlying contractual arrangements, tested the settlement of the arrangement and held discussions with a sample of Company
buyers to understand the terms of the agreement.
We tested the amount of deferred vendor allowances recorded as a reduction to inventory by developing an expectation for the
amount and comparing our expectation to the amount recorded by management.
Goodwill – Best Buy Health Reporting Unit — Refer to Note 1 to the financial statements
Critical Audit Matter Description
The Company’s evaluation of goodwill for impairment involves the comparison of the fair value of each reporting unit to its carrying
value. The goodwill balance was $1,383 million as of January 28, 2023, of which $891 million was related to the Best Buy Health
reporting unit. The Company uses the discounted cash flow model to estimate the fair value of the Best Buy Health reporting unit, which
requires management to make subjective estimates and assumptions related to forecasts of cash flows such as revenue growth rates
and estimates of the weighted average cost of capital rate. Changes in these assumptions could have a significant impact on either the
fair value, the amount of any goodwill impairment charge, or both. The fair value of the Best Buy Health reporting unit exceeded its
carrying value as of the measurement date and, therefore, no impairment was recognized.
Given the significant judgments made by management to estimate the fair value of the Best Buy Health reporting unit, performing audit
procedures to evaluate the reasonableness of management’s estimates and assumptions related to the forecasts of cash flows, such
as revenue growth rates, and estimates of the weighted average cost of capital rate, required a high degree of auditor judgment and an
increased extent of effort, including the need to involve our fair value specialists.
How the Critical Audit Matter Was Addressed in the Audit
Our audit procedures related to the forecasts of cash flows, such as revenue growth rates and estimates of the weighted average cost
of capital rate used by management to estimate the fair value of the Best Buy Health reporting unit included the following, among
others:
We tested the effectiveness of controls over management’s goodwill impairment evaluation, including those over the determination
of the fair value of the Best Buy Health reporting unit, such as controls related to management’s forecasts of future revenue and
estimates of the weighted average cost of capital rate.
We evaluated management’s ability to accurately forecast future revenues by comparing actual results to management’s historical
forecasts.
We evaluated the reasonableness of management’s revenue forecasts for the new products and services by comparing the
forecasts to: (1) the Company’s historical revenue growth rates, including for similar existing products and services; (2) internal
communications to management and the board of directors; (3) underlying source documents, when available, such as customer
contracts; and (4) underlying analyses detailing business strategies and growth plans.
We inquired of operating and sales management teams to determine whether the judgments and assumptions used in the future
revenue projections were consistent with the strategy and long-range plans for the Best Buy Health reporting unit.
With the assistance of our fair value specialists, we evaluated the reasonableness of the weighted average cost of capital rate by:
(1) testing the source information underlying the determination of the rate and testing the mathematical accuracy of the
calculations; (2) comparing the rate to market data; and (3) developing ranges of independent estimates and comparing those to
the rate selected by management.
/s/ Deloitte & Touche LLP
Minneapolis, Minnesota
March 17, 2023
We have served as the Company's auditor since 2005.
38
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
To the shareholders and the Board of Directors of
Best Buy Co., Inc.
Richfield, Minnesota.
Opinion on Internal Control over Financial Reporting
We have audited the internal control over financial reporting of Best Buy Co., Inc. and subsidiaries (the “Company”) as of
January 28, 2023, based on criteria established in Internal Control — Integrated Framework (2013) issued by the Committee of
Sponsoring Organizations of the Treadway Commission (COSO). In our opinion, the Company maintained, in all material respects,
effective internal control over financial reporting as of January 28, 2023, based on criteria established in Internal Control — Integrated
Framework (2013) issued by COSO.
We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB),
the consolidated financial statements as of and for the year ended January 28, 2023, of the Company and our report dated
March 17, 2023, expressed an unqualified opinion on those financial statements.
Basis for Opinion
The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of
the effectiveness of internal control over financial reporting, included in the accompanying Management's Report on Internal Control
Over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based
on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the
Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange
Commission and the PCAOB.
We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to
obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects.
Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness
exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing
such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our
opinion.
Definition and Limitations of Internal Control over Financial Reporting
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of
financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting
principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the
maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the
company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements
in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in
accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding
prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect
on the financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of
any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in
conditions, or that the degree of compliance with the policies or procedures may deteriorate.
/s/ Deloitte & Touche LLP
Minneapolis, Minnesota
March 17, 2023
39
Consolidated Balance Sheets
$ in millions, except per share amounts
January 28, 2023
January 29, 2022
Assets
Current assets
Cash and cash equivalents
$
1,874
$
2,936
Receivables, net
1,141
1,042
Merchandise inventories
5,140
5,965
Other current assets
647
596
Total current assets
8,802
10,539
Property and equipment
Land and buildings
688
671
Leasehold improvements
2,260
2,160
Fixtures and equipment
3,928
5,419
Property under finance leases
100
91
Gross property and equipment
6,976
8,341
Less accumulated depreciation
4,624
6,091
Net property and equipment
2,352
2,250
Operating lease assets
2,746
2,654
Goodwill
1,383
1,384
Other assets
520
677
Total assets
$
15,803
$
17,504
Liabilities and equity
Current liabilities
Accounts payable
$
5,687
$
6,803
Unredeemed gift card liabilities
274
316
Deferred revenue
1,116
1,103
Accrued compensation and related expenses
405
845
Accrued liabilities
843
946
Current portion of operating lease liabilities
638
648
Current portion of long-term debt
16
13
Total current liabilities
8,979
10,674
Long-term operating lease liabilities
2,164
2,061
Long-term liabilities
705
533
Long-term debt
1,160
1,216
Contingencies and commitments (Note 13)
Equity
Best Buy Co., Inc. Shareholders' Equity
Preferred stock, $1.00 par value: Authorized - 400,000 shares; Issued and outstanding - none
-
-
Common stock, $0.10 par value: Authorized - 1.0 billion shares; Issued and outstanding -
218.1 million and 227.4 million shares, respectively
22
23
Additional paid-in capital
21
-
Retained earnings
2,430
2,668
Accumulated other comprehensive income
322
329
Total equity
2,795
3,020
Total liabilities and equity
$
15,803
$
17,504
See Notes to Consolidated Financial Statements.
40
Consolidated Statements of Earnings
$ and shares in millions, except per share amounts
Fiscal Years Ended
January 28, 2023
January 29, 2022
January 30, 2021
Revenue
$
46,298
$
51,761
$
47,262
Cost of sales
36,386
40,121
36,689
Gross profit
9,912
11,640
10,573
Selling, general and administrative expenses
7,970
8,635
7,928
Restructuring charges
147
(34)
254
Operating income
1,795
3,039
2,391
Other income (expense):
Investment income and other
28
10
38
Interest expense
(35)
(25)
(52)
Earnings before income tax expense and equity in income of affiliates
1,788
3,024
2,377
Income tax expense
370
574
579
Equity in income of affiliates
1
4
-
Net earnings
$
1,419
$
2,454
$
1,798
Basic earnings per share
$
6.31
$
9.94
$
6.93
Diluted earnings per share
$
6.29
$
9.84
$
6.84
Weighted-average common shares outstanding:
Basic
224.8
246.8
259.6
Diluted
225.7
249.3
263.0
See Notes to Consolidated Financial Statements.
41
Consolidated Statements of Comprehensive Income
$ in millions
Fiscal Years Ended
January 28, 2023
January 29, 2022
January 30, 2021
Net earnings
$
1,419
$
2,454
$
1,798
Foreign currency translation adjustments, net of tax
(7)
1
(4)
Cash flow hedges
-
-
(2)
Reclassification of cumulative translation adjustments into earnings due to exit
of business
-
-
39
Comprehensive income
$
1,412
$
2,455
$
1,831
See Notes to Consolidated Financial Statements.
42
Consolidated Statements of Cash Flows
$ in millions
Fiscal Years Ended
January 28, 2023
January 29, 2022
January 30, 2021
Operating activities
Net earnings
$
1,419
$
2,454
$
1,798
Adjustments to reconcile net earnings to total cash provided by operating activities:
Depreciation and amortization
918
869
839
Restructuring charges
147
(34)
254
Stock-based compensation
138
141
135
Deferred income taxes
51
14
(36)
Other, net
12
11
3
Changes in operating assets and liabilities, net of acquired assets and liabilities:
Receivables
(103)
17
73
Merchandise inventories
809
(328)
(435)
Other assets
(21)
(14)
(51)
Accounts payable
(1,099)
(201)
1,676
Income taxes
36
(156)
173
Other liabilities
(483)
479
498
Total cash provided by operating activities
1,824
3,252
4,927
Investing activities
Additions to property and equipment, net of $35, $46 and $32, respectively,
of non-cash capital expenditures
(930)
(737)
(713)
Purchases of investments
(46)
(233)
(620)
Sales of investments
7
66
546
Acquisitions, net of cash acquired
-
(468)
-
Other, net
7
-
(1)
Total cash used in investing activities
(962)
(1,372)
(788)
Financing activities
Repurchase of common stock
(1,014)
(3,502)
(312)
Issuance of common stock
16
29
28
Dividends paid
(789)
(688)
(568)
Borrowings of debt
-
-
1,892
Repayments of debt
(19)
(133)
(1,916)
Other, net
-
(3)
-
Total cash used in financing activities
(1,806)
(4,297)
(876)
Effect of exchange rate changes on cash
(8)
(3)
7
Increase (decrease) in cash, cash equivalents and restricted cash
(952)
(2,420)
3,270
Cash, cash equivalents and restricted cash at beginning of period
3,205
5,625
2,355
Cash, cash equivalents and restricted cash at end of period
$
2,253
$
3,205
$
5,625
Supplemental cash flow information
Income taxes paid
$
283
$
716
$
442
Interest paid
$
31
$
22
$
50
See Notes to Consolidated Financial Statements.
43
Consolidated Statements of Changes in Shareholders' Equity
$ and shares in millions, except per share amounts
Common
Shares
Common
Stock
Additional
Paid-In
Capital
Retained
Earnings
Accumulated
Other
Comprehensive
Income (Loss)
Total
Equity
Balances as of February 1, 2020
256.5
$
26
$
-
$
3,158
$
295
$
3,479
Net earnings
-
-
-
1,798
-
1,798
Other comprehensive income (loss):
Foreign currency translation adjustments, net of tax
-
-
-
-
(4)
(4)
Cash flow hedges
-
-
-
-
(2)
(2)
Reclassification of cumulative translation
adjustments into earnings due to exit of business
-
-
-
-
39
39
Stock-based compensation
-
-
135
-
-
135
Issuance of common stock
3.5
-
28
-
-
28
Common stock dividends, $2.20 per share
-
-
12
(580)
-
(568)
Repurchase of common stock
(3.1)
-
(175)
(143)
-
(318)
Balances as of January 30, 2021
256.9
26
-
4,233
328
4,587
Net earnings
-
-
-
2,454
-
2,454
Other comprehensive income:
Foreign currency translation adjustments, net of tax
-
-
-
-
1
1
Stock-based compensation
-
-
141
-
-
141
Issuance of common stock
2.7
-
29
-
-
29
Common stock dividends, $2.80 per share
-
-
14
(702)
-
(688)
Repurchase of common stock
(32.2)
(3)
(184)
(3,317)
-
(3,504)
Balances as of January 29, 2022
227.4
23
-
2,668
329
3,020
Net earnings
-
-
-
1,419
-
1,419
Other comprehensive loss:
Foreign currency translation adjustments, net of tax
-
-
-
-
(7)
(7)
Stock-based compensation
-
-
138
-
-
138
Issuance of common stock
2.5
-
16
-
-
16
Common stock dividends, $3.52 per share
-
-
14
(804)
-
(790)
Repurchase of common stock
(11.8)
(1)
(147)
(853)
-
(1,001)
Balances as of January 28, 2023
218.1
$
22
$
21
$
2,430
$
322
$
2,795
See Notes to Consolidated Financial Statements.
44
Notes to Consolidated Financial Statements
1. Summary of Significant Accounting Policies
Unless the context otherwise requires, the use of the terms “Best Buy,” “we,” “us” and “our” in these Notes to Consolidated Financial
Statements refers to Best Buy Co., Inc. and, as applicable, its consolidated subsidiaries.
Description of Business
We are driven by our purpose to enrich lives through technology and our vision to personalize and humanize technology solutions for
every stage of life. We accomplish this by leveraging our combination of technology and a human touch to meet our customers’
everyday needs, whether they come to us online, visit our stores or invite us into their homes. We have operations in the U.S. and
Canada.
We have two reportable segments: Domestic and International. The Domestic segment is comprised of our operations in all states,
districts and territories of the U.S. and our Best Buy Health business, and includes the brand names Best Buy, Best Buy Ads, Best Buy
Business, Best Buy Health, CST, Current Health, Geek Squad, Lively, Magnolia, Pacific Kitchen and Home, TechLiquidators and
Yardbird and the domain names bestbuy.com, currenthealth.com, lively.com, techliquidators.com and yardbird.com. All of our former
stores in Mexico were closed as of the end of the first quarter of fiscal 2022, and our International segment is comprised of all
operations in Canada under the brand names Best Buy, Best Buy Mobile and Geek Squad and the domain name bestbuy.ca.
In fiscal 2022, we acquired all of the outstanding shares of Current Health Ltd. (“Current Health”) and Two Peaks, LLC d/b/a Yardbird
Furniture (“Yardbird”). Refer to Note 2, Acquisitions, for additional information.
Basis of Presentation
The consolidated financial statements include the accounts of Best Buy Co., Inc. and its consolidated subsidiaries. All intercompany
balances and transactions are eliminated upon consolidation.
Use of Estimates in the Preparation of Financial Statements
The preparation of financial statements in conformity with accounting principles generally accepted in the U.S. ("GAAP") requires us to
make estimates and assumptions. These estimates and assumptions affect the reported amounts in the consolidated financial
statements, as well as the disclosure of contingent liabilities. Future results could be materially affected if actual results were to differ
from these estimates and assumptions.
Fiscal Year
Our fiscal year ends on the Saturday nearest the end of January. Fiscal 2023, fiscal 2022 and fiscal 2021 included 52 weeks.
Segment Information
Our business is organized into two reportable segments: Domestic (which is comprised of all states, districts and territories of the U.S.
and our Best Buy Health business) and International (which is comprised of all operations in Canada). Our chief operating decision
maker (“CODM”) is our Chief Executive Officer. Our CODM has ultimate responsibility for enterprise decisions, including determining
resource allocation for, and monitoring the performance of, the consolidated enterprise, the Domestic reportable segment and the
International reportable segment.
Business Combinations
We account for business combinations under the acquisition method of accounting. This method requires the recording of acquired
assets and assumed liabilities at their acquisition date fair values. The excess of the purchase price over the fair value of assets
acquired and liabilities assumed is recorded as goodwill. Results of operations related to business combinations are included
prospectively beginning with the date of acquisition and transaction costs related to business combinations are recorded within SG&A.
Cash, Cash Equivalents and Restricted Cash
Cash, cash equivalents and restricted cash reported on our Consolidated Balance Sheets is reconciled to the total shown on our
Consolidated Statements of Cash Flows as follows ($ in millions):
January 28, 2023
January 29, 2022
January 30, 2021
Cash and cash equivalents
$
1,874
$
2,936
$
5,494
Restricted cash included in Other current assets
379
269
131
Total cash, cash equivalents and restricted cash
$
2,253
$
3,205
$
5,625
Cash equivalents consist of highly liquid investments with original maturities of three months or less.
Amounts included in restricted cash are primarily restricted to use for product protection plans provided under our Best Buy Totaltech
membership offering and other self-insurance liabilities.
45
Receivables
Receivables consist primarily of amounts due from vendors for various vendor funding programs, banks for customer credit card and
debit card transactions, online marketplace partnerships and mobile phone network operators for device sales and commissions.
Receivables are stated at their carrying values, net of a reserve for expected credit losses, which is primarily based on historical
collection trends. Our allowances for uncollectible receivables were $30 million and $39 million as of January 28, 2023, and
January 29, 2022, respectively. We had $41 million and $52 million of write-offs in fiscal 2023 and fiscal 2022, respectively.
Merchandise Inventories
Merchandise inventories are recorded at the lower of cost or net realizable value. The weighted-average method is used to determine
the cost of inventory which includes costs of in-bound freight to move inventory into our distribution centers. Also included in the cost of
inventory are certain vendor allowances. Costs associated with storing and transporting merchandise inventories to our retail stores are
expensed as incurred and included within Cost of sales on our Consolidated Statements of Earnings.
Our inventory valuation also reflects markdown adjustments for the excess of the cost over the net recovery we expect to realize from
the ultimate disposition of inventory, including consideration of any rights we may have to return inventory to vendors for a refund, and
establishes a new cost basis. Subsequent changes in facts or circumstances do not result in the reversal of previously recorded
markdown adjustments or an increase in the newly established cost basis.
Our inventory valuation reflects adjustments for physical inventory losses (resulting from, for example, theft). Physical inventory is
maintained through a combination of full location counts (typically once per year) and more regular cycle counts.
Property and Equipment
Property and equipment is recorded at cost. We depreciate property and equipment to its residual value using the straight-line method
over the estimated useful lives of the assets. Leasehold improvements are depreciated over the shorter of their estimated useful lives or
the period from the date the assets are placed in service to the end of the lease term, which includes optional renewal periods if they
are reasonably certain. Accelerated depreciation methods are generally used for income tax purposes.
When property is retired or otherwise disposed of, the cost and accumulated depreciation are removed from our Consolidated Balance
Sheets and any resulting gain or loss is reflected on our Consolidated Statements of Earnings.
Repairs and maintenance costs are expensed as incurred. Major renewals or replacements that substantially extend the useful life of
an asset are capitalized and depreciated.
Costs associated with the acquisition or development of software for internal use are capitalized and amortized over the expected
useful life of the software, generally from two years to five years. A subsequent addition, modification or upgrade to internal-use
software is capitalized to the extent that it enhances the software's functionality. Capitalized software is included in Fixtures and
equipment on our Consolidated Balance Sheets. Software maintenance and training costs are expensed in the period incurred. The
costs of developing software for sale to customers are expensed as incurred until technological feasibility is established, which
generally leads to expensing substantially all costs.
Costs associated with implementing cloud computing arrangements that are service contracts are capitalized using methodology similar
to internal-use software, but are included in Other Assets on our Consolidated Balance Sheets.
Estimated useful lives by major asset category are as follows (in years):
Asset Category
Useful Life
Buildings
5-35
Leasehold improvements
5-10
Fixtures and equipment
2-20
Impairment of Long-Lived Assets
Long-lived assets are evaluated for impairment whenever events or changes in circumstances indicate that the carrying value may not
be recoverable. When evaluating long-lived assets with impairment indicators for potential impairment, we first compare the carrying
value of the asset to its estimated undiscounted future cash flows. If the sum of the estimated undiscounted future cash flows is less
than the carrying value of the asset, we calculate an impairment loss. The impairment loss calculation compares the carrying value of
the asset to its estimated fair value, which is typically based on estimated discounted future cash flows. We recognize an impairment
loss if the amount of the asset’s carrying value exceeds the asset’s estimated fair value.
We evaluate locations for triggering events on a quarterly basis. For store locations, our primary indicator that asset carrying values
may not be recoverable is negative store operating income for the most recent 12-month period. We also monitor other factors when
evaluating store locations for impairment, including significant changes in the manner of use or expected life of the assets or significant
changes in our business strategies.
46
When reviewing long-lived assets for impairment, we group long-lived assets with other assets and liabilities at the lowest level for
which identifiable cash flows are largely independent of the cash flows of other assets and liabilities. For example, long-lived assets
deployed at store locations are reviewed for impairment at either the individual store level or at the local market level. Such reviews
involve comparing the net carrying value of all assets to the net cash flow projections for each store or market. In addition, we conduct
separate impairment reviews at other levels as appropriate, for example, to evaluate potential impairment of assets shared by several
areas of operations, such as information technology systems.
In the first quarter of fiscal 2021, we concluded that the COVID-19 pandemic’s impact on our store operations was a triggering event to
review for potential impairments of our store assets. As a result of this analysis, we recorded an immaterial asset impairment charge for
a small number of stores within SG&A. No other triggering events were identified for the periods presented.
Leases
The majority of our lease obligations are real estate operating leases used in our retail and distribution operations. Our finance leases
are primarily equipment-related. For any lease with an initial term in excess of 12 months, the related lease assets and liabilities are
recognized on our Consolidated Balance Sheets as either operating or finance leases at the inception of an agreement where it is
determined that a lease exists. We have lease agreements that contain both lease and non-lease components. For lease agreements
entered into or reassessed after the adoption of Accounting Standard’s Codification 842, Leases, in fiscal 2020, we have elected to
combine lease and non-lease components for all classes of assets. Leases with an initial term of 12 months or less are not recorded on
our Consolidated Balance Sheets; we recognize lease expense for these leases on a straight-line basis over the lease term.
Operating lease assets represent the right to use an underlying asset for the lease term and operating lease liabilities represent the
obligation to make lease payments arising from the lease. These assets and liabilities are recognized based on the present value of
future payments over the lease term at the commencement date. We estimate the incremental borrowing rate for each lease based on
an evaluation of our credit ratings and the prevailing market rates for collateralized debt in a similar economic environment with similar
payment terms and maturity dates commensurate with the terms of the lease. Our operating leases also typically require payment of
real estate taxes, common area maintenance and insurance. These components comprise the majority of our variable lease cost and
are excluded from the present value of our lease obligations. In instances where they are fixed, they are included due to our election to
combine lease and non-lease components. Operating lease assets also include prepaid lease payments and initial direct costs and are
reduced by lease incentives. We generally do not include options to extend or terminate a lease unless it is reasonably certain that the
option will be exercised. Fixed payments may contain predetermined fixed rent escalations. We recognize the related rent expense on a
straight-line basis from the commencement date to the end of the lease term.
Goodwill and Intangible Assets
Goodwill
Goodwill is the excess of the purchase price over the fair value of identifiable net assets acquired in business combinations. We test
goodwill for impairment annually in the fiscal fourth quarter or whenever events or circumstances indicate the carrying value may not be
recoverable. We monitor the existence of potential impairment indicators throughout the fiscal year. We test for goodwill impairment at
the reporting unit level. Reporting units are determined by identifying components of operating segments which constitute businesses
for which discrete financial information is available and is regularly reviewed by segment management. We have goodwill in two
reporting units – Best Buy Domestic and Best Buy Health – with carrying values of $492 million and $891 million, respectively, as of
January 28, 2023.
Our detailed impairment testing involves comparing the fair value of each reporting unit with its carrying value, including goodwill. Fair
value reflects the price a potential market participant would be willing to pay for the reporting unit in an arms-length transaction and
typically requires analysis of discounted cash flows and other market information, such as trading multiples and other observable
metrics. If the fair value of a reporting unit exceeds its carrying value, we conclude that no goodwill impairment has occurred. If the
carrying value of a reporting unit exceeds its fair value, we recognize an impairment loss in an amount equal to the excess, not to
exceed the total amount of goodwill allocated to that reporting unit.
Intangible Assets
Our valuation of identifiable intangible assets acquired is based on information and assumptions available to us at the time of
acquisition, using income and market approaches to determine fair value, as appropriate.
We amortize our definite-lived intangible assets over the estimated useful lives of the assets. We review these assets for impairment
whenever events or changes in circumstances indicate that the carrying amount of these assets might not be recoverable and monitor
for the existence of potential impairment indicators throughout the fiscal year. We record an impairment loss for any portion of the
carrying value that is not recoverable.
47
Derivatives
Net Investment Hedges
We use foreign exchange forward contracts to hedge against the effect of Canadian dollar exchange rate fluctuations on a portion of
our net investment in our Canadian operations. The contracts have terms of up to 12 months. For a net investment hedge, we
recognize changes in the fair value of the derivative as a component of foreign currency translation within other comprehensive income
to offset a portion of the change in translated value of the net investment being hedged, until the investment is sold or liquidated. We
limit recognition in net earnings of amounts previously recorded in other comprehensive income to circumstances such as complete or
substantially complete liquidation of the net investment in the hedged foreign operation. We report the gains and losses, if any, related
to the amount excluded from the assessment of hedge effectiveness in net earnings.
Interest Rate Swaps
We utilized “receive fixed-rate, pay variable-rate” interest rate swaps to mitigate the effect of interest rate fluctuations on our
$500 million principal amount of notes due October 1, 2028 (“2028 Notes”). Our interest rate swap contracts are considered perfect
hedges because the critical terms and notional amounts match those of our fixed-rate debt being hedged and are, therefore, accounted
for as fair value hedges using the shortcut method. Under the shortcut method, we recognize the change in the fair value of the
derivatives with an offsetting change to the carrying value of the debt. Accordingly, there is no impact on our Consolidated Statements
of Earnings from the fair value of the derivatives.
Derivatives Not Designated as Hedging Instruments
We use foreign currency forward contracts to manage the impact of fluctuations in foreign currency exchange rates relative to
recognized receivable and payable balances denominated in non-functional currencies. The contracts generally have terms of up
to 12 months. These derivative instruments are not designated in hedging relationships and, therefore, we record gains and losses on
these contracts directly to our Consolidated Statements of Earnings.
Fair Value
Fair value is the price that would be received to sell an asset or paid to transfer a liability (an exit price) in the principal or most
advantageous market for the asset or liability in an orderly transaction between market participants on the measurement date. To
measure fair value, we use a three-tier valuation hierarchy based upon observable and non-observable inputs:
Level 1 — Unadjusted quoted prices that are available in active markets for identical assets or liabilities at the measurement date.
Level 2 — Significant other observable inputs available at the measurement date, other than quoted prices included in Level 1, either
directly or indirectly, including:
Quoted prices for similar assets or liabilities in active markets;
Quoted prices for identical or similar assets or liabilities in non-active markets;
Inputs other than quoted prices that are observable for the asset or liability; and
Inputs that are derived principally from or corroborated by other observable market data.
Level 3 — Significant unobservable inputs that cannot be corroborated by observable market data and reflect the use of significant
management judgment. These values are generally determined using pricing models for which the assumptions utilize management’s
estimates of market participant assumptions.
The fair value hierarchy requires the use of observable market data when available. In instances where the inputs used to measure fair
value fall into different levels of the fair value hierarchy, the fair value measurement has been determined based on the lowest level
input that is significant to the fair value measurement in its entirety. Our assessment of the significance of a particular item to the fair
value measurement in its entirety requires judgment, including the consideration of inputs specific to the asset or liability.
Fair value remeasurements are based on significant unobservable inputs (Level 3). Fixed asset fair values are primarily derived using a
discounted cash flow (“DCF”) model to estimate the present value of net cash flows that the asset or asset group was expected to
generate. The key inputs to the DCF model generally include our forecasts of net cash generated from investment operations, as well
as an appropriate discount rate.
Assets and liabilities that are measured at fair value on a nonrecurring basis relate primarily to our tangible fixed assets, goodwill and
other intangible assets, which are remeasured when the derived fair value is below carrying value on our Consolidated Balance Sheets.
For these assets, we do not periodically adjust carrying value to fair value, except in the event of impairment. When we determine that
impairment has occurred, the carrying value of the asset is reduced to fair value and the difference is recorded within SG&A and
Restructuring charges on our Consolidated Statements of Earnings for non-restructuring and restructuring charges, respectively.
48
Insurance
We are self-insured for certain losses related to workers’ compensation, medical, general liability and auto claims; however, we obtain
third-party excess insurance coverage to limit our exposure to certain claims. Some of these self-insured losses are managed through a
wholly-owned insurance captive. Liabilities associated with these losses include estimates of both claims filed and losses incurred but
not yet reported. We utilize valuations provided by qualified, independent third-party actuaries as well as internal insurance and risk
expertise. Our self-insured liabilities included on our Consolidated Balance Sheets were as follows ($ in millions):
January 28, 2023
January 29, 2022
Accrued liabilities
$
111
$
80
Long-term liabilities
53
51
Total
$
164
$
131
Income Taxes
We account for income taxes using the asset and liability method. Under this method, deferred tax assets and liabilities are recognized
for the estimated future tax consequences attributable to differences between the financial statement carrying amounts of existing
assets and liabilities and their respective tax bases and operating loss and tax credit carry-forwards. We record a valuation allowance to
reduce the carrying amounts of deferred tax assets if it is more likely than not that such assets will not be realized.
In determining our provision for income taxes, we use an annual effective income tax rate based on annual income, permanent
differences between book and tax income and statutory income tax rates. The effective income tax rate also reflects our assessment of
the ultimate outcome of tax audits. We adjust our annual effective income tax rate as additional information on outcomes or events
becomes available. Discrete events, such as audit settlements or changes in tax laws, are recognized in the period in which they occur.
Our income tax returns are routinely examined by domestic and foreign tax authorities. At any one time, multiple tax years are subject
to audit by the various taxing authorities. In evaluating the exposures associated with our various tax filing positions, we may record a
liability for such exposures. A number of years may elapse before a particular matter, for which we have established a liability, is
audited and fully resolved or clarified. We adjust our liability for unrecognized tax benefits and income tax provisions in the period in
which an uncertain tax position is effectively settled, the statute of limitations expires for the relevant taxing authority to examine the tax
position or when more information becomes available. We include our liability for unrecognized tax benefits, including accrued penalties
and interest, in Long-term liabilities on our Consolidated Balance Sheets and in Income tax expense on our Consolidated Statements of
Earnings.
Accrued Liabilities
The major components of accrued liabilities are sales tax liabilities, advertising accruals, sales return reserves, insurance liabilities and
customer deposits.
Long-Term Liabilities
The major components of long-term liabilities are unrecognized tax benefits, deferred revenue from our private label and co-branded
credit card arrangement and income tax liabilities.
Foreign Currency
Foreign currency denominated assets and liabilities are translated into U.S. dollars using the exchange rates in effect at our
Consolidated Balance Sheet dates. Results of operations and cash flows are translated using the average exchange rates throughout
the periods. The effect of exchange rate fluctuations on the translation of assets and liabilities is included as a component of
shareholders' equity in accumulated other comprehensive income. Gains and losses from foreign currency transactions, which are
included in SG&A, have not been significant in any period presented.
Revenue Recognition
We generate revenue from the sale of products and services, both as a principal and as an agent. Revenue is recognized when control
of the promised goods or services is transferred to our customers, in an amount that reflects the transaction price consideration that we
expect to receive in exchange for those goods or services. Our revenue excludes sales and usage-based taxes collected and is
reported net of sales refunds, which includes an estimate of future returns and contract cancellations based on historical refund rates,
with a corresponding reduction to cost of sales. We defer the revenue associated with any unsatisfied performance obligation until the
obligation is satisfied, i.e., when control of a product is transferred to the customer or a service is completed.
Product Revenue
Product revenue is recognized when the customer takes physical control, either in our stores or at their home. Any fees charged to
customers for delivery are a component of the transaction price and are recognized when delivery has been completed. We use
delivery information to determine when to recognize revenue for delivered products and any related delivery fee revenue.
49
In most cases, we are the principal to product contracts as we have control of the physical products prior to transfer to the customer.
Accordingly, revenue is recognized on a gross basis. For certain sales, primarily activation-based software licenses and third-party
stored-value cards, we are the sales agent providing access to the content and recognize commission revenue net of amounts due to
third parties who fulfill the performance obligation. For these sales, control passes upon providing access of the content to the
customer.
Warranty obligations associated with the sale of our exclusive brands products are assurance-type warranties that are a guarantee of
the product’s intended functionality and, therefore, do not represent a distinct performance obligation within the context of the contract.
Services - When we are the principal
We recognize revenue for services, such as delivery, installation, set-up, software troubleshooting, product repair, and data services
once the service is completed, as this is when the customer has the ability to direct the use of and obtain the benefits of the service or
serviced product. Payment terms are typically at the point of sale, but may also occur upon completion of the service. Our service
contracts are primarily with retail customers and merchandise vendors (for factory warranty repairs).
For technical support membership contracts (for example, our Best Buy Totaltech membership offering), we are responsible for fulfilling
the support services to customers. These contracts have terms ranging from one month to one year and typically contain several
performance obligations. Payment for the membership contracts is due at the start of the contract period. We have determined that our
contracts do not include a significant financing component. For performance obligations provided over time, we recognize revenue on a
usage basis, an input method of measuring progress over the related contract term. This method is derived by analysis of historical
utilization patterns as this depicts when customers use the services and, accordingly, when delivery of the performance obligation
occurs. There is judgment in (1) determining the level at which we apply a portfolio approach to these contracts; (2) measuring the
relative standalone selling price for performance obligations within these contracts to the extent that they are only bundled and sold to
customers with other performance obligations, or alternatively, using a cost-plus margin approach; and (3) assessing the pattern of
delivery across multiple portfolios of customers, including estimating current and future usage patterns. When insufficient history is
available to estimate usage, we generally recognize revenue ratably over the life of the contract.
Services - When we are the agent
On behalf of third-party underwriters, we sell various hardware protection plans to customers that provide extended warranty coverage
on their device purchases. Such plans have terms ranging from one month to five years. Payment is due at the point of sale. Third-party
underwriters assume the risk associated with the coverage and are primarily responsible for fulfillment. We record the net commissions
(the amount charged to the customer less the premiums remitted to the underwriter) as revenue at a point in time when the
corresponding product revenue is recognized. In addition, in some cases we are eligible to receive profit-sharing payments, a form of
variable consideration, which are dependent upon the financial performance of the underwriter’s protection plan portfolio. We do not
share in any losses of the portfolio. We record any profit share as revenue once the uncertainty associated with the portfolio period,
which is calendar-year based, is no longer constrained using the expected value method. This typically occurs during our fiscal fourth
quarter, with payment of the profit share occurring in the subsequent fiscal year. Service and commission revenues earned from the
sale of extended warranties represented 0.9%, 1.4% and 1.6% of revenue in fiscal 2023, fiscal 2022 and fiscal 2021, respectively.
We earn commissions from mobile network carriers to sell service contracts on their platforms. Revenue is recognized when control
passes at a point in time upon sale of the contract and activation of the customer on the provider’s platform. The time between when we
activate the service with the customer and when we receive payment from the content provider is generally within 30 to 60 days, which
is after control has passed. Activation commissions are subject to repayment to the carrier primarily in the event of customer
cancellation for specified time periods after the sale. Commission revenue from mobile network carriers is reported net of the expected
cancellations, which we estimate based on historical cancellation rates.
Credit Card Revenue
We offer promotional financing and credit cards issued by third-party banks that manage and directly extend credit to our customers.
Approximately 25% of revenue in fiscal 2023, fiscal 2022 and fiscal 2021 was transacted using one of our branded cards. We provide a
license to our brand and marketing services, and we facilitate credit applications in our stores and online. The banks are the sole
owners of the accounts receivable generated under the program and, accordingly, we do not hold any customer receivables related to
these programs and act as an agent in the financing transactions with customers. We are eligible to receive a profit share from certain
of our banking partners based on the annual performance of their corresponding portfolio, and we receive quarterly payments based on
forecasts of full-year performance. This is a form of variable consideration. We record such profit share as revenue over time using the
most likely amount method, which reflects the amount earned each quarter when it is determined that the likelihood of a significant
revenue reversal is not probable, which is typically quarterly. Profit-share payments occur quarterly, shortly after the end of each
program quarter.
50
Best Buy Gift Cards
We sell Best Buy gift cards to our customers in our retail stores, online and through select third parties. Our gift cards do not expire. We
recognize revenue from gift cards when the card is redeemed by the customer. We also recognize revenue for the portion of gift card
values that is not expected to be redeemed (“breakage”). We estimate breakage based on historical patterns and other factors, such as
laws and regulations applicable to each jurisdiction. We recognize breakage revenue using a method that is consistent with customer
redemption patterns. Typically, over 90% of gift card redemptions (and therefore recognition of over 90% of gift card breakage revenue)
occur within one year of issuance. There is judgment in assessing (1) the level at which we group gift cards for analysis of breakage
rates, (2) redemption patterns, and (3) the ultimate value of gift cards which we do not expect to be redeemed. Gift card breakage
income was $59 million, $49 million and $33 million in fiscal 2023, fiscal 2022, and fiscal 2021, respectively.
Sales Incentives
We frequently offer sales incentives that entitle our customers to receive a gift card at the time of purchase or an instant savings
coupon that can be redeemed towards a future purchase. For sales incentives issued to customers that are only earned in conjunction
with the purchase of products or services, the sales incentives represent an option that is a material right and, accordingly, is a
performance obligation in the contract. The revenue allocated to these sales incentives is deferred as a contract liability and is based on
the cards that are projected to be redeemed. We recognize revenue for this performance obligation when it is redeemed by the
customer or when it is not expected to be redeemed. There is judgment in determining (1) the level at which we group incentives based
on similar redemption patterns, (2) future redemption patterns, and (3) the ultimate number of incentives that we do not expect to be
redeemed.
We also issue coupons that are not earned in conjunction with a purchase of a product or service, typically as part of targeted
marketing activities. This is not a performance obligation, but is recognized as a reduction of the transaction price when redeemed by
the customer.
Customer Loyalty Programs
We have customer loyalty programs which allow members to earn points for each purchase completed with us or when using our
private label and co-branded credit cards. Points earned enable members to receive a certificate that may be redeemed on future
purchases. Certificate expirations are typically two months from the date of issuance. Our loyalty programs represent customer options
that provide a material right and, accordingly, are performance obligations for each applicable contract. The relative standalone selling
price of points earned by our loyalty program members is deferred and included in Deferred revenue on our Consolidated Balance
Sheets based on the percentage of points that are projected to be redeemed. We recognize revenue for this performance obligation
over time when a certificate is redeemed by the customer. There is inherent judgment in estimating the value of our customer loyalty
programs as they are susceptible to factors outside of our influence, particularly customer redemption activity. However, we have
significant experience in estimating the amount and timing of redemptions of certificates, based primarily on historical data.
Cost of Sales and Selling, General and Administrative Expenses
The following tables illustrate the primary costs classified in each major expense category.
Cost of Sales
Cost of products sold, including:
Freight expenses associated with moving merchandise inventories from our vendors to our distribution centers
Vendor allowances that are not a reimbursement of specific, incremental and identifiable costs
Cash discounts on payments to merchandise vendors
Physical inventory losses
Markdowns
Customer shipping and handling expenses
Costs associated with operating our distribution network, including payroll and benefit costs, occupancy costs and depreciation
Freight expenses associated with moving merchandise inventories from our distribution centers to our retail stores
Cost of services provided, including:
Payroll and benefit costs for services employees associated with providing the service
Cost of replacement parts and related freight expenses
Selling, General and Administrative Expenses
Payroll and benefit costs for retail and corporate employees
Occupancy and maintenance costs of retail, services and corporate facilities
Depreciation and amortization related to retail, services and corporate assets
Advertising costs
Vendor allowances that are a reimbursement of specific, incremental and identifiable costs
Tender costs, including bank charges and costs associated with credit and debit card interchange fees
Charitable contributions
Outside and outsourced service fees
Long-lived asset impairment charges
Other administrative costs, such as supplies, travel and lodging
51
Vendor Allowances
We receive funds from our merchandise vendors through a variety of programs and arrangements, primarily in the form of purchases-
based or sales-based volumes and for product advertising and placement. We recognize allowances based on purchases and sales as
a reduction of cost of sales when the associated inventory is sold. Allowances for advertising and placement are recognized as a
reduction of cost of sales ratably over the corresponding performance period. Funds that are determined to be a reimbursement of
specific, incremental and identifiable costs incurred to sell a vendor’s products are recorded as an offset to the related expense within
SG&A when incurred.
Advertising Costs
Advertising costs, which are included in SG&A, are expensed the first time the advertisement runs. Advertising costs consist primarily of
digital advertisements. Advertising expenses were $864 million, $915 million and $819 million in fiscal 2023, fiscal 2022 and fiscal 2021,
respectively.
Stock-Based Compensation
We recognize stock-based compensation expense for the fair value of our stock-based compensation awards, which is determined
based on the closing market price of our stock at the date of grant for time-based and performance-based share awards, and Monte-
Carlo simulation for market-based share awards. Compensation expense is recognized on a straight-line basis over the period in which
services are required, except for performance-based share awards that vest on a graded basis, in which case the expense is front-
loaded or recognized on a graded-attribution basis. Forfeitures are expensed as incurred or upon termination.
Comprehensive Income (Loss)
Comprehensive income (loss) is computed as net earnings plus certain other items that are recorded directly to shareholders’ equity.
2. Acquisitions
Current Health Ltd.
In fiscal 2022, we acquired all of the outstanding shares of Current Health Ltd. (“Current Health”), a care-at-home technology platform,
on November 2, 2021, for net cash consideration of $389 million. The acquired assets included $351 million of goodwill that was
assigned to our Best Buy Health reporting unit and was deductible for income tax purposes. The acquisition is aligned with our focus in
virtual care to enable people in their homes to connect seamlessly with their health care providers and is included in our Domestic
reportable segment and Services revenue category. The acquisition was accounted for using the acquisition method of accounting for
business combinations and was not material to the results of operations.
Two Peaks, LLC d/b/a Yardbird Furniture
In fiscal 2022, we acquired all of the outstanding shares of Two Peaks, LLC d/b/a Yardbird Furniture (“Yardbird”), a direct-to-consumer
outdoor furniture company, on November 4, 2021, for net cash consideration of $79 million. The acquired assets included $47 million of
goodwill that was assigned to our Best Buy Domestic reporting unit and was deductible for income tax purposes. The acquisition
expands our assortment in categories like outdoor living, as more and more consumers look to make over or upgrade their outdoor
living spaces. The acquisition was accounted for using the acquisition method of accounting for business combinations and was not
material to the results of our operations.
3. Restructuring
Restructuring charges were as follows ($ in millions):
2023
2022
2021
Fiscal 2023 Resource Optimization Initiative
$
145
$
-
$
-
Mexico Exit and Strategic Realignment
(1)
2
(41)
277
Fiscal 2020 U.S. Retail Operating Model Changes
-
1
-
Total
$
147
$
(40)
$
277
(1) Includes ($6) million and $23 million related to inventory markdowns recorded in Cost of sales on our Consolidated Statements of Earnings in fiscal 2022 and
fiscal 2021, respectively.
Fiscal 2023 Resource Optimization Initiative
In light of ongoing changes in business trends, during the second quarter of fiscal 2023, we commenced an enterprise-wide initiative to
better align our spending with critical strategies and operations, as well as to optimize our cost structure. Charges incurred relate to
employee termination benefits within our Domestic and International segments of $140 million and $5 million, respectively. We currently
do not expect the remaining charges in fiscal 2024 related to this initiative to be material to the results of our operations.
All charges incurred related to this initiative were from continuing operations and were presented within Restructuring charges on our
Consolidated Statements of Earnings.
52
Restructuring accrual activity related to the fiscal 2023 resource optimization initiative described above was as follows ($ in millions):
Termination Benefits
Domestic
International
Total
Balances as of January 29, 2022
$
-
$
-
$
-
Charges
145
5
150
Cash payments
(38)
-
(38)
Adjustments
(1)
(5)
-
(5)
Balances as of January 28, 2023
$
102
$
5
$
107
(1) Represents adjustments to previously planned organizational changes and higher-than-expected employee retention.
Mexico Exit and Strategic Realignment
In the third quarter of fiscal 2021, we made the decision to exit our operations in Mexico and began taking other actions to more broadly
align our organizational structure in support of our strategy. Charges incurred in our International segment primarily related to our
decision to exit our operations in Mexico. All of our former stores in Mexico were closed as of the end of the first quarter of fiscal 2022.
Charges incurred in our Domestic segment primarily related to actions taken to align our organizational structure in support of our
strategy. We do not expect to incur material future restructuring charges related to this initiative and no material liability remains as of
January 28, 2023.
All charges incurred related to the exit from Mexico and strategic realignment described above were from continuing operations and
were presented as follows ($ in millions):
Statement of
2022
2021
Earnings Location
Domestic
International
Total
Domestic
International
Total
Inventory markdowns
Cost of sales
$
-
$
(6)
$
(6)
$
-
$
23
$
23
Asset impairments
(1)
Restructuring charges
-
6
6
10
57
67
Termination benefits
Restructuring charges
(40)
(1)
(41)
123
20
143
Currency translation adjustment
Restructuring charges
-
-
-
-
39
39
Other
(2)
Restructuring charges
-
-
-
-
5
5
$
(40)
$
(1)
$
(41)
$
133
$
144
$
277
Cumulative Amount as of January 28, 2023
Statement of Earnings Location
Domestic
International
Total
Inventory markdowns
Cost of sales
$
-
$
17
$
17
Asset impairments
(1)
Restructuring charges
10
63
73
Termination benefits
Restructuring charges
83
20
103
Currency translation adjustment
Restructuring charges
-
39
39
Other
(2)
Restructuring charges
-
6
6
$
93
$
145
$
238
(1) Remaining net carrying value of asset impairments approximates fair value and was immaterial as of January 28, 2023.
(2) Other charges are primarily comprised of contract termination costs.
No material restructuring accrual activity occurred in fiscal 2023 related to the exit from Mexico and strategic realignment described
above. Restructuring accrual activity in fiscal 2022 related to this initiative was as follows ($ in millions):
Termination Benefits
Domestic
International
Total
Balances as of January 30, 2021
$
104
$
20
$
124
Charges
4
-
4
Cash payments
(57)
(18)
(75)
Adjustments
(1)
(44)
(1)
(45)
Changes in foreign currency exchange rates
-
(1)
(1)
Balances as of January 29, 2022
$
7
$
-
$
7
(1) Represents adjustments to previously planned organizational changes in our Domestic segment and higher-than-expected employee retention in both our Domestic and
International segments.
53
4. Goodwill and Intangible Assets
Goodwill
Goodwill balances by reportable segment were as follows ($ in millions):
January 28, 2023
January 29, 2022
Gross Carrying
Amount
Cumulative
Impairment
Gross Carrying
Amount
Cumulative
Impairment
Domestic
$
1,450
$
(67)
$
1,451
$
(67)
International
608
(608)
608
(608)
Total
$
2,058
$
(675)
$
2,059
$
(675)
No impairment charges were recorded for the periods presented.
Definite-Lived Intangible Assets
We have definite-lived intangible assets which are recorded within Other assets on our Consolidated Balance Sheets as follows
($ in millions):
January 28, 2023
January 29, 2022
Weighted-Average
Gross Carrying
Amount
Accumulated
Amortization
Gross Carrying
Amount
Accumulated
Amortization
Useful Life Remaining as of
January 28, 2023 (in years)
Customer relationships
$
360
$
236
$
360
$
180
8.4
Tradenames
108
56
108
38
5.4
Developed technology
64
51
64
39
2.6
Total
$
532
$
343
$
532
$
257
7.2
Amortization expense was as follows ($ in millions):
Statement of Earnings Location
2023
2022
2021
Amortization expense
SG&A
$
86
$
82
$
80
Amortization expense expected to be recognized in future periods is as follows ($ in millions):
Fiscal Year
Amount
Fiscal 2024
$
61
Fiscal 2025
21
Fiscal 2026
21
Fiscal 2027
18
Fiscal 2028
12
Thereafter
56
5. Fair Value Measurements
Fair value measurements are reported in one of three levels based on the lowest level of significant input used: Level 1 (unadjusted
quoted prices in active markets); Level 2 (observable market inputs, other than quoted prices included in Level 1); and Level 3
(unobservable inputs that cannot be corroborated by observable market data).
Recurring Fair Value Measurements
Financial assets accounted for at fair value were as follows ($ in millions):
Fair Value
Fair Value at
Assets
Balance Sheet Location
(1)
Hierarchy
January 28, 2023
January 29, 2022
Money market funds
(2)
Cash and cash equivalents
Level 1
$
280
$
548
Time deposits
(3)
Cash and cash equivalents
Level 2
203
278
Money market funds
(2)
Other current assets
Level 1
178
-
Marketable securities that fund deferred compensation
(4)
Other assets
Level 1
47
54
Interest rate swap derivative instruments
(5)
Other assets
Level 2
-
50
(1) Balance sheet location is determined by the length to maturity at date of purchase.
(2) Valued at quoted market prices in active markets at period end.
(3) Valued at face value plus accrued interest at period end, which approximates fair value.
(4) Valued using the performance of mutual funds that trade with sufficient frequency and volume to obtain pricing information on an ongoing basis.
(5) Valued using readily observable market inputs. These instruments are custom, over-the-counter contracts with various bank counterparties that are not traded on an
active market. Refer to Note 6, Derivative Instruments, for additional information.
54
Nonrecurring Fair Value Measurements
In fiscal 2022 and fiscal 2021, we recorded asset impairments related to our exit from operations in Mexico. See Note 3, Restructuring,
for additional information regarding the charges incurred and the net carrying value of assets remaining.
Fair Value of Financial Instruments
The fair values of cash, restricted cash, receivables, accounts payable and other payables approximated their carrying values because
of the short-term nature of these instruments. If these instruments were measured at fair value in the financial statements, they would
be classified as Level 1 in the fair value hierarchy. Fair values for other investments held at cost are not readily available, but we
estimate that the carrying values for these investments approximate their fair values.
Long-term debt is presented at carrying value on our Consolidated Balance Sheets. If our long-term debt were recorded at fair value, it
would be classified as Level 2 in the fair value hierarchy. Long-term debt balances were as follows ($ in millions):
January 28, 2023
January 29, 2022
Fair Value
Carrying Value
Fair Value
Carrying Value
Long-term debt
(1)
$
1,019
$
1,143
$
1,205
$
1,200
(1) Excludes debt discounts, issuance costs and finance lease obligations.
6. Derivative Instruments
We manage our economic and transaction exposure to certain risks by using foreign exchange forward contracts to hedge against the
effect of Canadian dollar exchange rate fluctuations on a portion of our net investment in our Canadian operations and by using interest
rate swaps to mitigate the effect of interest rate fluctuations on our 2028 Notes. In addition, we use foreign currency forward contracts
not designated as hedging instruments to manage the impact of fluctuations in foreign currency exchange rates relative to recognized
receivable and payable balances denominated in non-functional currencies.
Our derivative instruments designated as net investment hedges and interest rate swaps are recorded on our Consolidated Balance
Sheets at fair value. See Note 5, Fair Value Measurements, for gross fair values of our outstanding derivative instruments and
corresponding fair value classifications.
Notional amounts of our derivative instruments were as follows ($ in millions):
Notional Amount
Contract Type
January 28, 2023
January 29, 2022
Derivatives designated as net investment hedges
$
114
$
155
Derivatives designated as interest rate swap contracts
500
500
No hedging designation (foreign exchange forward contracts)
56
68
Total
$
670
$
723
Effects of our derivative instruments on our Consolidated Statements of Earnings were as follows ($ in millions):
Gain (Loss) Recognized
Contract Type
Statement of Earnings Location
2023
2022
2021
Interest rate swap contracts
Interest expense
$
(57)
$
(41)
$
2
Adjustments to carrying value of long-term debt
Interest expense
57
41
(2)
Total
$
-
$
-
$
-
7. Leases
Supplemental balance sheet information related to our leases was as follows ($ in millions):
Balance Sheet Location
January 28, 2023
January 29, 2022
Assets
Operating leases
Operating lease assets
$
2,746
$
2,654
Finance leases
Property under finance leases, net
(1)
50
45
Total lease assets
$
2,796
$
2,699
Liabilities
Current:
Operating leases
Current portion of operating lease liabilities
$
638
$
648
Finance leases
Current portion of long-term debt
16
13
Non-current:
Operating leases
Long-term operating lease liabilities
2,164
2,061
Finance leases
Long-term debt
26
27
Total lease liabilities
$
2,844
$
2,749
(1) Finance leases were recorded net of accumulated depreciation of $50 million and $46 million as of January 28, 2023, and January 29, 2022, respectively.
55
Components of our total lease cost were as follows ($ in millions):
Statement of Earnings Location
2023
2022
2021
Operating lease cost
(1)
Cost of sales and SG&A
(2)
$
780
$
770
$
777
Finance lease cost:
Depreciation of lease assets
Cost of sales and SG&A
(2)
15
13
13
Interest on lease liabilities
Interest expense
1
1
1
Variable lease cost
Cost of sales and SG&A
(2)
233
238
249
Sublease income
SG&A
(12)
(13)
(16)
Total lease cost
$
1,017
$
1,009
$
1,024
(1) Includes short-term leases, which are immaterial.
(2) Supply chain-related amounts are included in Cost of sales.
Other information related to our leases was as follows ($ in millions):
2023
2022
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash flows from operating leases
$
781
$
814
Operating cash flows from finance leases
1
1
Financing cash flows from finance leases
18
18
Lease assets obtained in exchange for new lease liabilities:
Operating leases
809
759
Finance leases
18
21
Weighted average remaining lease term (in years):
Operating leases
5.1
5.1
Finance leases
5.5
5.0
Weighted average discount rate:
Operating leases
3.0
%
2.5
%
Finance leases
3.2
%
2.4
%
Future lease payments under our non-cancellable leases as of January 28, 2023, were as follows ($ in millions):
Operating Leases
(1)
Finance Leases
(1)
Fiscal 2024
$
707
$
16
Fiscal 2025
670
14
Fiscal 2026
544
8
Fiscal 2027
432
3
Fiscal 2028
297
1
Thereafter
383
4
Total future undiscounted lease payments
3,033
46
Less imputed interest
231
4
Total reported lease liability
$
2,802
$
42
(1) Lease payments exclude $63 million of legally binding fixed costs for leases signed but not yet commenced.
8. Debt
Short-Term Debt
U.S. Revolving Credit Facility
On May 18, 2021, we entered into a $1.25 billion five year senior unsecured revolving credit facility agreement (the “Five Year Facility
Agreement”) with a syndicate of banks. The Five Year Facility Agreement permits borrowings of up to $1.25 billion and expires in
May 2026. There were no borrowings outstanding under the Five Year Facility Agreement as of January 28, 2023, or January 29, 2022.
The interest rate under the Five Year Facility Agreement is variable and is determined at our option as: (i) the sum of (a) the greatest of
(1) JPMorgan Chase Bank, N.A.’s prime rate, (2) the greater of the federal funds rate and the overnight bank funding rate plus, in each
case, 0.5%, and (3) the one-month London Interbank Offered Rate (“LIBOR”), subject to certain adjustments plus 1%, and (b) a
variable margin rate (the “ABR Margin”); or (ii) the LIBOR plus a variable margin rate (the “LIBOR Margin”). In addition, a facility fee is
assessed on the commitment amount. The ABR Margin, LIBOR Margin and the facility fee are based upon our current senior
unsecured debt rating. Under the Five Year Facility Agreement, the ABR Margin ranges from 0.00% to 0.225%, the LIBOR Margin
ranges from 0.805% to 1.225%, and the facility fee ranges from 0.07% to 0.15%. Additionally, the Five Year Facility Agreement
includes fallback language related to the transition from LIBOR to alternative rates. The Five Year Facility Agreement is guaranteed by
certain of our subsidiaries and contains customary affirmative and negative covenants. Among other things, these covenants restrict
our and certain of our subsidiaries’ abilities to incur liens on certain assets; make material changes in corporate structure or the nature
of our business; dispose of material assets; engage in certain mergers, consolidations and other fundamental changes; or engage in
certain transactions with affiliates.
56
The Five Year Facility Agreement also contains covenants that require us to maintain a maximum cash flow leverage ratio. The Five
Year Facility Agreement contains default provisions including, but not limited to, failure to pay interest or principal when due and failure
to comply with covenants.
Long-Term Debt
Long-term debt consisted of the following ($ in millions):
January 28, 2023
January 29, 2022
2028 Notes
$
500
$
500
2030 Notes
650
650
Interest rate swap valuation adjustments
(7)
50
Subtotal
1,143
1,200
Debt discounts and issuance costs
(9)
(11)
Finance lease obligations
42
40
Total long-term debt
1,176
1,229
Less: current portion
16
13
Total long-term debt, less current portion
$
1,160
$
1,216
2028 Notes
In September 2018, we issued $500 million principal amount of notes due October 1, 2028 (the “2028 Notes”). The 2028 Notes bear
interest at a fixed rate of 4.45% per year, payable semi-annually on April 1 and October 1 of each year, beginning on April 1, 2019. Net
proceeds from the issuance were $495 million after underwriting and issuance discounts totaling $5 million.
We may redeem some or all of the 2028 Notes at any time at a redemption price equal to the greater of (i) 100% of the principal
amount, and (ii) the sum of the present values of each remaining scheduled payment of principal and interest discounted to the
redemption date on a semiannual basis, plus accrued and unpaid interest on the principal amount to the redemption date as described
in the indenture (including the supplemental indenture) relating to the 2028 Notes. Furthermore, if a change of control triggering event
occurs, we will be required to offer to purchase the remaining unredeemed 2028 Notes at a price equal to 101% of their principal
amount, plus accrued and unpaid interest to the purchase date.
The 2028 Notes are unsecured and unsubordinated obligations and rank equally with all of our other unsecured and unsubordinated
debt. The 2028 Notes contain covenants that, among other things, limit our ability to incur debt secured by liens or to enter into sale and
lease-back transactions.
2030 Notes
In October 2020, we issued $650 million principal amount of notes due October 1, 2030, (the “2030 Notes”) that bear interest at a fixed
rate of 1.95% per year, payable semi-annually on April 1 and October 1 of each year, beginning on April 1, 2021. Net proceeds from the
issuance were $642 million after underwriting and issuance discounts totaling $8 million.
We may redeem some or all of the 2030 Notes at any time at a redemption price equal to the greater of (i) 100% of the principal
amount, and (ii) the sum of the present values of each remaining scheduled payment of principal and interest discounted to the
redemption date on a semiannual basis, plus accrued and unpaid interest on the principal amount to the redemption date as described
in the indenture (including the supplemental indenture) relating to the 2030 Notes. Furthermore, if a change of control triggering event
occurs, we will be required to offer to purchase the remaining unredeemed 2030 Notes at a price equal to 101% of their principal
amount, plus accrued and unpaid interest to the purchase date.
The 2030 Notes are unsecured and unsubordinated obligations and rank equally with all of our other unsecured and unsubordinated
debt. The 2030 Notes contain covenants that, among other things, limit our ability to incur debt secured by liens or to enter into sale and
lease-back transactions.
Fair Value and Future Maturities
See Note 5, Fair Value Measurements, for the fair value of long-term debt.
As of January 28, 2023, we do not have any future maturities of long-term debt within the next five fiscal years.
9. Shareholders’ Equity
Stock Compensation Plans
The Best Buy Co., Inc. 2020 Omnibus Incentive Plan (the “2020 Plan”) approved by shareholders in June 2020 authorizes us to issue
up to 18.6 million shares plus the remaining unused shares available for issuance under the Best Buy Co., Inc. Amended and Restated
2014 Omnibus Incentive Plan (the “2014 Plan”). In addition, shares subject to any outstanding awards under our prior stock incentive
plans that are forfeited, cancelled or reacquired by the Company are available for reissuance under the 2020 Plan. The 2014 Plan was
terminated as to the grant of any additional awards, but prior awards remain outstanding and continue to vest in accordance with the
original terms of such plan.
57
The 2020 Plan authorizes us to grant or issue non-qualified stock options, incentive stock options, stock appreciation rights, restricted
stock, restricted stock units and other equity awards. We have not granted incentive stock options. Under the terms of the 2020 Plan,
awards may be granted to our employees, officers, advisers, consultants and directors. Awards issued under the 2020 Plan vest as
determined by the Compensation and Human Resources Committee of our Board of Directors (“Board”) at the time of grant. Dividend
equivalents accrue on restricted stock and restricted stock units during the vesting period, are forfeitable prior to the vesting date and
are settled in shares of our common stock at the vesting or distribution date. As of January 28, 2023, a total of 16.4 million shares were
available for future grants under the 2020 Plan.
Stock-based compensation expense was as follows ($ in millions):
2023
2022
2021
Share awards:
Time-based
$
121
$
109
$
99
Performance-based
-
17
21
Market-based
14
12
11
Stock options
3
3
4
Stock-based compensation expense
138
141
135
Income tax benefits
27
26
25
Stock-based compensation expense, net of tax
$
111
$
115
$
110
Time-Based Share Awards
Time-based share awards vest solely upon continued employment, generally 33% on each of the three annual anniversary dates
following the grant date. Time-based share awards to directors vest one year from the date of grant. Information on our time-based
share awards was as follows (shares in thousands):
Time-Based Share Awards
Shares
Weighted-Average Fair
Value per Share
Outstanding as of January 29, 2022
3,396
$
80.30
Granted
1,674
$
98.05
Vested and distributed
(1,642)
$
75.55
Forfeited
(382)
$
92.16
Outstanding as of January 28, 2023
3,046
$
90.96
The total fair value vested and distributed during fiscal 2023, fiscal 2022 and fiscal 2021 was $159 million, $194 million and
$145 million, respectively. The actual tax benefits realized for the tax deductions related to vesting in fiscal 2023, fiscal 2022 and fiscal
2021 was $33 million, $41 million and $33 million, respectively. As of January 28, 2023, there was $149 million of unrecognized
compensation expense related to non-vested time-based share awards that we expect to recognize over a weighted-average period of
1.8 years.
Performance-Based Share Awards
Performance-based share awards generally vest upon the achievement of company performance goals based upon compound annual
growth in enterprise revenue (“CAGR”) or attainment of net earnings (“adjusted net earnings”). The number of shares of common stock
that could be distributed at the end of the three-year CAGR-incentive period may range from 0% to 150% of each share granted
(“target”). Shares are granted at 100% of target. Awards based on adjusted net earnings vest 33% on each of the three annual
anniversary dates following the grant date if the adjusted net earnings goal has been met. Information on our performance-based share
awards was as follows (shares in thousands):
Performance-Based Share Awards
Shares
Weighted-Average Fair
Value per Share
Outstanding as of January 29, 2022
673
$
68.40
Granted
31
$
85.19
Adjustment for performance achievement
30
$
68.91
Distributed
(424)
$
70.71
Forfeited
(22)
$
60.48
Outstanding as of January 28, 2023
288
$
67.36
The total fair value distributed during fiscal 2023, fiscal 2022 and fiscal 2021 was $37 million, $43 million and $28 million, respectively.
The actual tax benefits realized for the tax deductions related to distributions in fiscal 2023, fiscal 2022 and fiscal 2021 were $3 million,
$3 million and $5 million, respectively. As of January 28, 2023, there was $2 million of unrecognized compensation expense related to
non-vested performance-based share awards that we expect to recognize over a weighted-average period of 1.2 years.
58
Market-Based Share Awards
Market-based share awards vest at the end of a three-year incentive period based upon our total shareholder return ("TSR") compared
to the TSR of companies that comprise Standard & Poor's 500 Index. The number of shares of common stock that could be distributed
at the end of the three-year TSR-incentive period may range from 0% to 150% of each share granted (“target”). Shares are granted at
100% of target. Information on our market-based share awards was as follows (shares in thousands):
Market-Based Share Awards
Shares
Weighted-Average Fair
Value per Share
Outstanding as of January 29, 2022
524
$
80.78
Granted
227
$
112.62
Adjustment for performance achievement
9
$
72.87
Distributed
(211)
$
72.87
Forfeited
(35)
$
91.31
Outstanding as of January 28, 2023
514
$
96.61
The total fair value distributed during fiscal 2023, fiscal 2022 and fiscal 2021 was $18 million, $27 million and $37 million, respectively.
The actual tax benefits realized for the tax deductions related to distributions in fiscal 2023, fiscal 2022 and fiscal 2021 was $2 million,
$3 million and $8 million, respectively. As of January 28, 2023, there was $21 million of unrecognized compensation expense related to
non-vested market-based share awards that we expect to recognize over a weighted-average period of 1.7 years.
Stock Options
Our outstanding stock options have a 10-year term and generally vest 33% on each of the three annual anniversary dates following the
grant date. Information on our stock options was as follows:
Stock Options
(in thousands)
Weighted-Average
Exercise Price
per Share
Weighted-Average
Remaining
Contractual Term
(in years)
Aggregate
Intrinsic Value
(in millions)
Outstanding as of January 29, 2022
835
$
57.39
Exercised
(112)
$
34.83
Forfeited
(3)
$
51.63
Outstanding as of January 28, 2023
720
$
60.91
5.6
$
17
Vested or expected to vest as of January 28, 2023
720
$
60.91
5.6
$
17
Exercisable as of January 28, 2023
368
$
54.94
4.9
$
11
No stock options were granted in fiscal 2023 or fiscal 2022. The weighted-average grant-date fair value of stock options granted during
fiscal 2021 was $19.89 per share. The aggregate intrinsic value of our stock options (the amount by which the market price of the stock
on the date of exercise exceeded the exercise price of the option) exercised during fiscal 2023, fiscal 2022 and fiscal 2021 was
$6 million, $19 million and $21 million, respectively. As of January 28, 2023, there was less than $1 million of unrecognized
compensation expense related to stock options that we expect to recognize over a weighted-average period of 0.2 years.
Net cash proceeds from the exercise of stock options were $4 million, $18 million and $20 million in fiscal 2023, fiscal 2022 and
fiscal 2021, respectively. There was $1 million, $2 million and $5 million of income tax benefits realized from stock option exercises in
fiscal 2023, fiscal 2022 and fiscal 2021, respectively.
We estimated the fair value of each stock option on the date of grant using a lattice valuation model with the following assumptions:
Valuation Assumptions
2021
Risk-free interest rate
(1)
0.1
%
-
0.9
%
Expected dividend yield
2.9
%
Expected stock price volatility
(2)
56
%
Expected life of stock options (in years)
(3)
6.3
(1) Based on the U.S. Treasury constant maturity interest rate whose term is consistent with the expected life of our stock options.
(2) In projecting expected stock price volatility, we consider both the historical volatility of our stock price as well as implied volatilities from exchange-traded options on our
stock.
(3) Estimated based upon historical experience.
Earnings per Share
We compute our basic earnings per share based on the weighted-average number of common shares outstanding, and our diluted
earnings per share based on the weighted-average number of common shares outstanding adjusted by the number of additional shares
that would have been outstanding had the potentially dilutive common shares been issued. Potentially dilutive securities include stock
options and non-vested share awards. Non-vested market-based share awards and non-vested performance-based share awards are
included in the average diluted shares outstanding each period if established market or performance criteria have been met at the end
of the respective periods.
59
As of January 28, 2023, options to purchase common stock were all in-the-money and outstanding as follows (shares in millions):
Exercisable
Unexercisable
Total
Shares
%
Weighted-
Average Price
per Share
Shares
%
Weighted-
Average Price
per Share
Shares
%
Weighted-
Average Price
per Share
In-the-money
0.4
51%
$
54.94
0.3
49%
$
67.13
0.7
100%
$
60.91
Reconciliations of the numerators and denominators of basic and diluted earnings per share were as follows ($ and shares in millions,
except per share amounts):
2023
2022
2021
Numerator
Net earnings
$
1,419
$
2,454
$
1,798
Denominator
Weighted-average common shares outstanding
224.8
246.8
259.6
Dilutive effect of stock compensation plan awards
0.9
2.5
3.4
Weighted-average common shares outstanding, assuming dilution
225.7
249.3
263.0
Potential shares which were anti-dilutive and excluded from weighted-
average share computations
0.7
0.1
-
Basic earnings per share
$
6.31
$
9.94
$
6.93
Diluted earnings per share
$
6.29
$
9.84
$
6.84
Repurchase of Common Stock
On February 28, 2022, our Board approved a $5.0 billion share repurchase program, which replaced the $5.0 billion share repurchase
program authorized on February 16, 2021. The program had $4,125 million remaining available for repurchases as of
January 28, 2023. There is no expiration date governing the period over which we can repurchase shares under this authorization.
Information regarding the shares we repurchased and retired was as follows ($ and shares in millions, except per share amounts):
2023
2022
2021
Total cost of shares repurchased
$
1,001
$
3,504
$
318
Average price per share
$
84.78
$
108.97
$
102.63
Number of shares repurchased and retired
11.8
32.2
3.1
10. Revenue
We generate substantially all of our revenue from contracts with customers from the sale of products and services. Contract balances
primarily consist of receivables and liabilities related to product merchandise not yet delivered to customers, unfulfilled membership
benefits and services not yet completed and unredeemed gift cards. Contract balances were as follows ($ in millions):
January 28, 2023
January 29, 2022
Receivables
(1)
$
581
$
591
Short-term contract liabilities included in:
Unredeemed gift cards
274
316
Deferred revenue
1,116
1,103
Accrued liabilities
66
83
Long-term contract liabilities included in:
Long-term liabilities
265
6
(1) Receivables are recorded net of allowances for doubtful accounts of $22 million and $31 million as of January 28, 2023, and January 29, 2022, respectively.
During fiscal 2023 and fiscal 2022, $1,346 million and $924 million of revenue was recognized, respectively, that was included in the
contract liabilities at the beginning of the respective periods.
60
The following table includes estimated revenue from our contract liability balances expected to be recognized in future periods if
performance of the contract is expected to have a duration of more than one year ($ in millions):
Fiscal Year
Amount
Fiscal 2024
$
25
Fiscal 2025
30
Fiscal 2026
25
Fiscal 2027
24
Fiscal 2028
24
Thereafter
137
See Note 14, Segment and Geographic Information, for information on our revenue by reportable segment and product category.
11. Income Taxes
Reconciliations of the federal statutory income tax rate to income tax expense were as follows ($ in millions):
2023
2022
2021
Federal income tax at the statutory rate
$
376
$
635
$
499
State income taxes, net of federal benefit
63
88
72
Change in unrecognized tax benefits
(45)
(88)
20
Expense (benefit) from foreign operations
(4)
(8)
20
Other
(20)
(53)
(32)
Income tax expense
$
370
$
574
$
579
Effective income tax rate
20.7
%
19.0
%
24.3
%
Earnings before income tax expense and equity in income of affiliates by jurisdiction were as follows ($ in millions):
2023
2022
2021
United States
$
1,533
$
2,677
$
2,203
Foreign
255
347
174
Earnings before income tax expense and equity in income of affiliates
$
1,788
$
3,024
$
2,377
Income tax expense (benefit) was comprised of the following ($ in millions):
2023
2022
2021
Current:
Federal
$
213
$
367
$
447
State
64
132
117
Foreign
42
61
51
319
560
615
Deferred:
Federal
33
22
(25)
State
19
(9)
(16)
Foreign
(1)
1
5
51
14
(36)
Income tax expense
$
370
$
574
$
579
61
Deferred taxes are the result of differences between the bases of assets and liabilities for financial reporting and income tax purposes.
Deferred tax assets and liabilities were comprised of the following ($ in millions):
January 28, 2023
January 29, 2022
Deferred revenue
$
67
$
76
Compensation and benefits
41
156
Stock-based compensation
29
31
Other accrued expenses
47
46
Operating lease liabilities
729
707
Loss and credit carryforwards
161
143
Other
43
45
Total deferred tax assets
1,117
1,204
Valuation allowance
(150)
(128)
Total deferred tax assets after valuation allowance
967
1,076
Inventory
(37)
(24)
Property and equipment
(169)
(270)
Operating lease assets
(698)
(676)
Goodwill and intangibles
(71)
(64)
Other
(39)
(39)
Total deferred tax liabilities
(1,014)
(1,073)
Net deferred tax assets (liabilities)
$
(47)
$
3
Deferred taxes were presented as follows ($ in millions):
Balance Sheet Location
January 28, 2023
January 29, 2022
Other assets
$
4
$
25
Long-term liabilities
(51)
(22)
Net deferred tax assets (liabilities)
$
(47)
$
3
As of January 28, 2023, we had deferred tax assets for net operating loss carryforwards from international operations of $117 million, of
which $92 million will expire in various years through 2040 and the remaining amounts have no expiration; acquired U.S. federal net
operating loss carryforwards of $7 million, of which $3 million will expire in various years between 2025 and 2029 and the remaining
amounts have no expiration; U.S. federal foreign tax credit carryforwards of $16 million, which will expire between 2024 and 2033; state
credit carryforwards of $3 million, which will expire between 2024 and 2028; state net operating loss carryforwards of $9 million, which
will expire between 2024 and 2043; international credit carryforwards of $1 million, which have no expiration; and international capital
loss carryforwards of $8 million, which have no expiration.
As of January 28, 2023, a valuation allowance of $150 million had been established, of which $16 million is against U.S. federal, foreign
tax credit carryforwards, $11 million is against international and state capital loss carryforwards, $122 million is against international and
state net operating loss carryforwards, and $1 million is against international and state credit carryforwards. The increase in fiscal 2023
was primarily due to current year loss activity from international and state net operating loss carryforwards, the set-up of additional
valuation allowances against U.S. federal foreign tax credit and state capital loss carryforwards, and the exchange rate impact on the
valuation allowance against certain international net operating loss carryforwards. These increases were partially offset by the
expiration of certain international net operating loss carryforwards and the release of valuation allowances relating to federal net
operating and capital loss carryforwards.
Reconciliations of changes in unrecognized tax benefits were as follows ($ in millions):
2023
2022
2021
Balances at beginning of period
$
235
$
327
$
318
Gross increases related to prior period tax positions
28
3
17
Gross decreases related to prior period tax positions
(1)
(75)
(103)
(25)
Gross increases related to current period tax positions
21
28
29
Settlements with taxing authorities
-
(7)
(1)
Lapse of statute of limitations
(46)
(13)
(11)
Balances at end of period
$
163
$
235
$
327
(1) Represents multi-jurisdiction, multi-year resolutions of certain discrete tax matters.
Unrecognized tax benefits of $141 million, $214 million and $307 million as of January 28, 2023, January 29, 2022, and
January 30, 2021, respectively, would favorably impact our effective income tax rate if recognized.
We recognize interest and penalties (not included in the “unrecognized tax benefits” above), as well as interest received from favorable
tax settlements, as components of income tax expense. Interest income of $6 million, interest income of $20 million and interest
expense of $4 million was recognized in fiscal 2023, fiscal 2022 and fiscal 2021, respectively. As of January 28, 2023,
January 29, 2022, and January 30, 2021, we had accrued interest of $42 million, $46 million and $74 million, respectively.
62
We file a consolidated U.S. federal income tax return, as well as income tax returns in various states and foreign jurisdictions. With few
exceptions, we are no longer subject to U.S. federal, state and local, or non-U.S. income tax examinations by taxing authorities for
years before fiscal 2011.
Changes in state, federal and foreign tax laws may increase or decrease our tax contingencies. The timing of the resolution of income
tax examinations and controversies is highly uncertain, and the amounts ultimately paid, if any, upon resolution of the issues raised by
the taxing authorities may differ from the amounts accrued. It is reasonably possible that within the next twelve months we will receive
additional assessments by various taxing authorities or reach resolutions of income tax examinations or controversies in one or more
jurisdictions. These assessments, resolutions or law changes could result in changes to our gross unrecognized tax benefits. The
actual amount of any changes could vary significantly depending on the ultimate timing and nature of any assessments, resolutions or
law changes. An estimate of the amount or range of such changes cannot be made at this time.
On August 16, 2022, the U.S. enacted the Inflation Reduction Act of 2022, which, among other things, implements a 15% minimum tax
on book income of certain large corporations, a 1% excise tax on net stock repurchases and several tax incentives to promote clean
energy. Based on our current analysis of the provisions, we do not believe this legislation will have a material impact on our
consolidated financial statements.
12. Benefit Plans
We sponsor retirement savings plans for employees meeting certain eligibility requirements. Participants may choose from various
investment options, including a fund comprised of our company stock. Participants can contribute up to 50% of their eligible
compensation annually as defined by the plan document, subject to Internal Revenue Service limitations. We match 100% of the
first 3% of participating employees’ contributions and 50% of the next 2%. Employer contributions vest immediately. Total employer
contributions were $77 million, $77 million and $44 million in fiscal 2023, fiscal 2022 and fiscal 2021, respectively.
We offer a non-qualified, unfunded deferred compensation plan for highly-compensated employees and members of our Board.
Amounts contributed and deferred under the plan are invested in options offered under the plan and elected by the participants. The
liability for compensation deferred under the plan was $20 million and $24 million as of January 28, 2023, and January 29, 2022,
respectively, and is included in Long-term liabilities on our Consolidated Balance Sheets. See Note 5, Fair Value Measurements, for the
fair value of assets held for deferred compensation.
13. Contingencies and Commitments
We are involved in a number of legal proceedings. Where appropriate, we have made accruals with respect to these matters, which are
reflected on our Consolidated Financial Statements. However, there are cases where liability is not probable or the amount cannot be
reasonably estimated and, therefore, accruals have not been made. We provide disclosure of matters where we believe it is reasonably
possible the impact may be material to our Consolidated Financial Statements.
We had outstanding letters of credit with an aggregate fair value of $72 million as of January 28, 2023.
14. Segment and Geographic Information
Reportable segment and product category revenue information was as follows ($ in millions):
2023
2022
2021
Revenue by reportable segment
Domestic
$
42,794
$
47,830
$
43,293
International
3,504
3,931
3,969
Total revenue
$
46,298
$
51,761
$
47,262
63
2023
2022
2021
Revenue by product category
Domestic:
Computing and Mobile Phones
$
18,191
$
20,693
$
19,799
Consumer Electronics
13,040
15,009
13,022
Appliances
6,381
6,784
5,489
Entertainment
2,786
2,963
2,769
Services
2,149
2,190
2,082
Other
247
191
132
Total Domestic revenue
$
42,794
$
47,830
$
43,293
International:
Computing and Mobile Phones
$
1,575
$
1,785
$
1,854
Consumer Electronics
1,054
1,194
1,189
Appliances
355
383
384
Entertainment
267
312
310
Services
183
190
170
Other
70
67
62
Total International revenue
$
3,504
$
3,931
$
3,969
Operating income by reportable segment and the reconciliation to consolidated earnings before income tax expense and equity in
income of affiliates, as well as asset information by reportable segment, were as follows ($ in millions):
2023
2022
2021
Operating income by reportable segment
Domestic
(1)
$
1,634
$
2,795
$
2,348
International
161
244
43
Total operating income
1,795
3,039
2,391
Other income (expense):
Investment income and other
28
10
38
Interest expense
(35)
(25)
(52)
Earnings before income tax expense and equity in income of affiliates
$
1,788
$
3,024
$
2,377
Assets
Domestic
$
14,549
$
16,016
$
17,625
International
1,254
1,488
1,442
Total assets
$
15,803
$
17,504
$
19,067
Capital expenditures
Domestic
$
891
$
691
$
680
International
39
46
33
Total capital expenditures
$
930
$
737
$
713
Depreciation
Domestic
$
787
$
738
$
704
International
45
49
55
Total depreciation
$
832
$
787
$
759
(1) Domestic operating income includes certain operations that are based in foreign tax jurisdictions and primarily relate to sourcing products into the U.S.
Geographic information was as follows ($ in millions):
2023
2022
2021
Revenue from external customers
U.S.
$
42,794
$
47,830
$
43,293
Canada
3,504
3,911
3,600
Other
-
20
369
Total revenue from external customers
$
46,298
$
51,761
$
47,262
Property and equipment, net
U.S.
$
2,243
$
2,128
$
2,135
Canada
107
120
122
Other
2
2
3
Total property and equipment, net
$
2,352
$
2,250
$
2,260
64
Item 9. Changes in and Disagreements With Accountants on Accounting and Financial Disclosure.
None.
Item 9A. Controls and Procedures.
Disclosure Controls and Procedures
We maintain disclosure controls and procedures that are designed to ensure that information required to be disclosed by us in the
reports we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in
the U.S. Securities and Exchange Commission’s (“SEC”) rules and forms, and that such information is accumulated and communicated
to our management, including our Chief Executive Officer (principal executive officer) and Chief Financial Officer (principal financial
officer), to allow timely decisions regarding required disclosure. We have established a Disclosure Committee, consisting of certain
members of management, to assist in this evaluation. Our Disclosure Committee meets on a quarterly basis and more often if
necessary.
Our management, including our Chief Executive Officer and Chief Financial Officer, evaluated the effectiveness of our disclosure
controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) promulgated under the Exchange Act), as of January 28, 2023.
Based on that evaluation, our Chief Executive Officer and Chief Financial Officer concluded that, as of January 28, 2023, our disclosure
controls and procedures were effective.
Management's Report on Internal Control Over Financial Reporting
Management’s report on our internal control over financial reporting is included in Item 8, Financial Statements and Supplementary
Data, of this Annual Report on Form 10-K.
Attestation Report of the Independent Registered Public Accounting Firm
The attestation report of Deloitte & Touche LLP, our independent registered public accounting firm, on the effectiveness of our internal
control over financial reporting is included in Item 8, Financial Statements and Supplementary Data, of this Annual Report on Form 10-
K.
Changes in Internal Control Over Financial Reporting
There were no changes in internal control over financial reporting during the fiscal fourth quarter ended January 28, 2023, that have
materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
Item 9B. Other Information.
There was no information required to be disclosed in a Current Report on Form 8-K during the fourth quarter of the fiscal year covered
by this Annual Report on Form 10-K that was not reported.
Item 9C. Disclosure Regarding Foreign Jurisdictions that Prevent Inspections.
Not applicable.
PART III
Item 10. Directors, Executive Officers and Corporate Governance.
The information required by this Item is incorporated by reference to the applicable information in the Company’s Proxy Statement for
the 2023 Regular Meeting of Shareholders (the “2023 Proxy Statement”), which is expected to be filed with the SEC on or before
May 26, 2023.
Code of Ethics
We adopted a Code of Ethics that applies to our directors and all of our employees, including our principal executive officer, our
principal financial officer and our principal accounting officer. Our Code of Ethics is available on our website at
https://investors.bestbuy.com. A copy of our Code of Ethics may also be obtained, free of charge, upon written request to Best Buy Co.,
Inc. Investor Relations Department at 7601 Penn Avenue South, Richfield, MN 55423-3645.
We intend to satisfy the disclosure requirement under Item 5.05 of Form 8-K regarding an amendment to, or a waiver from, a provision
of our Code of Ethics that applies to our principal executive officer, principal financial officer or principal accounting officer by posting
such information within two business days of any such amendment or waiver on our website at https://investors.bestbuy.com.
Item 11. Executive Compensation.
The information required by this Item is incorporated by reference to the applicable information in the 2023 Proxy Statement.
65
Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters.
The information required by this Item is incorporated by reference to the applicable information in the 2023 Proxy Statement.
Item 13. Certain Relationships and Related Transactions, and Director Independence.
The information required by this Item is incorporated by reference to the applicable information in the 2023 Proxy Statement.
Item 14. Principal Accountant Fees and Services.
The information required by this Item related to our principal accountant, Deloitte & Touche LLP (PCAOB ID No. 34) is incorporated by
reference to the applicable information in the 2023 Proxy Statement.
PART IV
Item 15. Exhibit and Financial Statement Schedules.
(a) The following documents are filed as part of this report:
1. Financial Statements:
All financial statements as set forth under Item 8 of this report.
2. Supplementary Financial Statement Schedules:
Certain schedules have been omitted because the required information is not present or is not present in amounts sufficient to require
submission of the schedule, or because the information required is included in the Consolidated Financial Statements, including the
notes thereto.
66
3. Exhibits:
Incorporated by Reference
Filed
Exhibit No.
Exhibit Description
Form
Exhibit
Filing Date
Herewith
3.1
Amended and Restated Articles of Incorporation
8-K
3.1
6/12/2020
3.2
Amended and Restated By-Laws
8-K
3.1
6/14/2018
4.1
Form of Indenture, to be dated as of March 11, 2011, between Best Buy Co., Inc. and U.S. Bank National
Association, as successor trustee
S-3ASR
4.1
3/8/2011
4.2
Third Supplemental Indenture, dated as of September 27, 2018, to the Indenture dated as of March 11,
2011, between Best Buy Co., Inc. and U.S. Bank National Association, as successor
8-K
4.1
9/27/2018
4.3
Form of 4.450% Notes due 2028 (included in Exhibit 4.2)
4.4
Fourth Supplemental Indenture, dated as of October 1, 2020, to the Indenture, dated as of March 11,
2011, between Best Buy Co., Inc. and U.S. Bank National Association, as successor trustee
8-K
4.1
10/1/2020
4.5
Form of 1.950% Notes due 2030 (included in Exhibit 4.4)
10.1
Five-Year Credit Agreement dated as of May 18, 2021, among Best Buy Co., Inc., the Subsidiary
Guarantors, the Lenders and JPMorgan Chase Bank, N.A., as administrative agent
8-K
10.1
5/20/2021
*10.2
Best Buy Co., Inc. 2004 Omnibus Stock and Incentive Plan, as amended
S-8
99
7/15/2011
*10.3
2010 Long-Term Incentive Program Award Agreement, as approved by the Board of Directors
10-K
10.7
4/28/2010
*10.4
Letter Agreement, dated March 25, 2013, between Best Buy Co., Inc. and Richard M. Schulze
8-K
99.2
3/25/2013
*10.5
Form of Best Buy Co., Inc. Long-Term Incentive Program Award
10-K
10.19
3/28/2014
*10.6
Form of Best Buy Co., Inc. Director Restricted Stock Unit Award Agreement
10-K
10.20
3/28/2014
*10.7
Form of Best Buy Co., Inc. Long Term Incentive Program Award Agreement (2014)
10-Q
10.1
12/5/2014
*10.8
Best Buy Co., Inc. 2014 Omnibus Incentive Plan
S-8
99
6/17/2014
*10.9
Form of Best Buy Co., Inc. Director Restricted Stock Unit Award Agreement (2014)
10-Q
10.1
9/10/2014
*10.10
Best Buy Sixth Amended and Restated Deferred Compensation Plan
10-K
10.19
3/31/2015
*10.11
Form of Best Buy Co., Inc. Long-Term Incentive Program Award Agreement for Directors (2015)
10-Q
10.1
9/4/2015
*10.12
Form of Best Buy Co., Inc. Long-Term Incentive Program Award Agreement (2016)
10-Q
10.1
6/9/2016
*10.13
Form of Best Buy Co., Inc. Long-Term Incentive Program Award Agreement for Directors (2016)
10-Q
10.2
6/9/2016
*10.14
Form of Best Buy Co., Inc. Long-Term Incentive Program Award Agreement (2017) - Restricted Shares
10-Q
10.1
6/5/2017
*10.15
Form of Best Buy Co., Inc. Long-Term Incentive Program Award Agreement (2017) - Restricted Stock
Units
10-Q
10.2
6/5/2017
*10.16
Best Buy Co., Inc. Amended & Restated 2014 Omnibus Incentive Plan
S-8
99
6/21/2017
*10.17
Form of Best Buy Co., Inc. Long-Term Incentive Program Award Agreement for U.S. Directors (2017)
10-Q
10.2
9/5/2017
*10.18
Form of Best Buy Co., Inc. Long-Term Incentive Program Award Agreement (2018) – Restricted Shares
10-Q
10.1
6/8/2018
*10.19
Form of Best Buy Co., Inc. Long-Term Incentive Program Award Agreement (2018) – Restricted Stock
Units
10-Q
10.2
6/8/2018
*10.20
Form of Best Buy Co., Inc. Long-Term Incentive Program Award Agreement (2018) – Directors
10-Q
10.1
9/10/2018
*10.21
Employment Agreement, dated April 13, 2019, between Corie Barry and Best Buy Co., Inc.
8-K
10.2
4/15/2019
*10.22
Form of Best Buy Co., Inc. Long-Term Incentive Program Award Agreement (2019) – Restricted Shares
10-Q
10.1
6/7/2019
*10.23
Form of Best Buy Co., Inc. Long-Term Incentive Program Award Agreement (2019) – Restricted
Stock Units
10-Q
10.2
6/7/2019
*10.24
Form of Best Buy Co., Inc. Long-Term Incentive Program Award Agreement (2019) – Directors
10-Q
10.1
9/6/2019
*10.25
Form of Best Buy Co., Inc. Long-Term Incentive Program Award Agreement (2020) – Restricted Shares
10-Q
10.2
5/27/2020
*10.26
Form of Best Buy Co., Inc. Long-Term Incentive Program Award Agreement (2020) – Restricted Stock
Units
10-Q
10.3
5/27/2020
*10.27
Best Buy Co., Inc. 2020 Omnibus Incentive Plan
10-K
10.32
3/19/2021
*10.28
Form of Best Buy Co., Inc. Long-Term Incentive Program Award Agreement (2020) – Directors
10-Q
10.2
8/31/2020
*10.29
Best Buy Severance Plan and Summary Plan Description (January 31, 2021)
10-K
10.34
3/19/2021
*10.30
Form of Employment Separation and General Release Agreement
10-Q
10.2
6/4/2021
*10.31
Form of Best Buy Co., Inc. Long-Term Incentive Program Award Agreement (2021) – Restricted Shares
10-K
10.32
3/18/2022
*10.32
Form of Best Buy Co., Inc. Long-Term Incentive Program Award Agreement (2021) – Restricted Stock
Units
10-K
10.33
3/18/2022
*10.33
Form of Best Buy Co., Inc. Long-Term Incentive Program Award Agreement (2021) – Directors
10-Q
10.2
8/31/2021
*10.34
Form of Best Buy Co., Inc. Long-Term Incentive Program Award Agreement (2022) – Restricted Shares
10-Q
10.1
6/2/2022
*10.35
Form of Best Buy Co., Inc. Long-Term Incentive Program Award Agreement (2022) – Restricted Stock
Units
10-Q
10.2
6/2/2022
*10.36
Form of Best Buy Co., Inc. Long-Term Incentive Program Award Agreement (2022) – Directors
10-Q
10.1
9/8/2022
21.1
Subsidiaries of the Registrant
X
23.1
Consent of Deloitte & Touche LLP
X
31.1
Certification of the Chief Executive Officer pursuant to Rule 13a-14(a), as adopted pursuant to
Section 302 of the Sarbanes-Oxley Act of 2002
X
31.2
Certification of the Chief Financial Officer pursuant to Rule 13a-14(a), as adopted pursuant to Section 302
of the Sarbanes-Oxley Act of 2002
X
32.1
Certification of the Chief Executive Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to
Section 906 of the Sarbanes-Oxley Act of 2002
X
32.2
Certification of the Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to
Section 906 of the Sarbanes-Oxley Act of 2002
X
101
The following financial information from our Annual Report on Form 10-K for fiscal 2023, filed with the
SEC on March 17, 2023, formatted in Inline Extensible Business Reporting Language (iXBRL): (i) the
consolidated balance sheets at January 28, 2023, and January 29, 2022, (ii) the consolidated statements
of earnings for the years ended January 28, 2023, January 29, 2022, and January 30, 2021, (iii) the
consolidated statements of comprehensive income for the years ended January 28, 2023,
January 29, 2022, and January 30, 2021, (iv) the consolidated statements of cash flows for the years
ended January 28, 2023, January 29, 2022, and January 30, 2021, (v) the consolidated statements of
changes in shareholders' equity for the years ended January 28, 2023, January 29, 2022, and
January 30, 2021, and (vi) the Notes to Consolidated Financial Statements.
104
The cover page from our Annual Report on Form 10-K for fiscal 2023, filed with the SEC on
March 17, 2023, formatted in iXBRL (included as Exhibit 101).
* Management contracts or compensatory plans or arrangements required to be filed as exhibits pursuant to Item 15(b) of Form 10-K.
67
Pursuant to Item 601(b)(4)(iii) of Regulation S-K under the Securities Act of 1933, as amended, the registrant has not filed as exhibits to
this Annual Report on Form 10-K certain instruments with respect to long-term debt under which the amount of securities authorized
does not exceed 10% of the total assets of the registrant. The registrant hereby agrees to furnish copies of all such instruments to the
SEC upon request.
The agreements and other documents filed as exhibits to this report are not intended to provide factual information or other disclosure
other than with respect to the terms of the agreements or other documents themselves, and you should not rely on them for that
purpose. In particular, any representations and warranties made by us in these agreements or other documents were made solely
within the specific context of the relevant agreement or document and may not describe the actual state of affairs as of the date they
were made or at any other time.
Item 16. Form 10-K Summary.
None.
68
SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report
to be signed on its behalf by the undersigned, thereunto duly authorized.
Best Buy Co., Inc.
(Registrant)
By:
/s/ Corie Barry
Corie Barry
Chief Executive Officer
Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on
behalf of the registrant and in the capacities and on the dates indicated.
Signature
Title
Date
/s/ Corie Barry
Chief Executive Officer
March 17, 2023
Corie Barry
(principal executive officer)
/s/ Matthew Bilunas
Chief Financial Officer
March 17, 2023
Matthew Bilunas
(principal financial officer)
/s/ Mathew R. Watson
Senior Vice President, Controller and Chief Accounting Officer
March 17, 2023
Mathew R. Watson
(principal accounting officer)
/s/ J. Patrick Doyle
Chairman
March 17, 2023
J. Patrick Doyle
/s/ Lisa M. Caputo
Director
March 17, 2023
Lisa M. Caputo
/s/ David W. Kenny
Director
March 17, 2023
David W. Kenny
/s/ Mario J. Marte
Director
March 17, 2023
Mario J. Marte
/s/ Karen A. Mcloughlin
Director
March 17, 2023
Karen A. Mcloughlin
/s/ Thomas L. Millner
Director
March 17, 2023
Thomas L. Millner
/s/ Claudia F. Munce
Director
March 17, 2023
Claudia F. Munce
/s/ Richelle P. Parham
Director
March 17, 2023
Richelle P. Parham
/s/ Steven E. Rendle
Director
March 17, 2023
Steven E. Rendle
/s/ Eugene A. Woods
Director
March 17, 2023
Eugene A. Woods
Fiscal 2023
Annual Report
Best Buy Co., Inc.
7601 Penn Avenue S.
Richfield, MN 55423
bestbuy.com
(866) 758-1457
©2023 Best Buy. All rights reserved.